I had such a good experience with my cleaning that I referred my wife here. She also received a…read morecleaning and was told she needed 2 root canals. She took their professional advice. Instead of checking and coordinating with the insurance company first, they referred her to get the work to done. The result left her without being able to get the crowns she needed without paying a lot out of pocket. Which we couldn't afford at the time. She was left with holes in 2 teeth for months. Now one is broken and needs an extraction and the other is still empty! Instead of taking any responsibility and making things right their solution is to pay for an extraction and pay $700 to crown the other. I understand making mistakes, what I don't understand is not taking any accountability and trying to make things right with a patient. Months later we are in a worse condition because of their advice and not understanding how to deal with a patient and their insurance company. I remind you these teeth were not in pain and there were no issues. We could have waited until the insurance would pay or just not had gone to three lakes in the first place and been better off. She would still have all her teeth I wouldn't have to make people aware of their lack of accountability and customer care. Sorry it didn't work out but if you're going to leave patients like this, people need to know.

I love this dental office. From the receptionist to the hygienist to the dentist, they all strive…read moreto achieve an environment that's friendly and open to all their customers. There are activities in the lobby for kids and there's refreshments for the adults. The office is clean, updated and fresh! I highly recommend this dental office.

Dr. Carroll and his staff were wonderful. I'm highly anxious about going to the dentist and the…read moreexperience getting my regular cleaning couldn't have been better. They took their time, talked me through what was going to happen and when, and offered time to take a break -- all without shaming me for being anxious. Highly recommend Dr. Carroll and I will be back!

Very friendly, thoughtful and caring staff. As a new patient, the hygienist was wonderful. She…read moreexplained every step of the visit and regularly checked if I was ok. She made going to the dentist a calming and pleasant experience. She also took her time and did a very thorough job. The dentist was also friendly and thoughtful. Great experience and I highly recommend this office!

Rude you're trying to talk on the phone. She's talking over you. Their communication makes no sense…read moreabout canceling but they need to talk to you. It's the dumbest thing I ever heard but I get it says you have to require 24 hour notice to cancel so I gotta call you either way I don't need a leash maybe they do.

Absolutely awful. They try to tell you that you have to use anesthesia that's not covered in cost…read more$1200 free option is not available for four months scam child is three years .

This is an amazing Dental Practice....Such a fun place to visit and very caring and professional…read morestaff. We have been coming here 8 years for my three children!!!Love it!!

Village Dental is a great dental office. The office is clean and relaxing. All the dentists are…read morehighly skilled and have a great bedside manner.

My wife and I always have a good experience in our dental services by Village Dental. From the…read morefront desk to the dental services they are excellent. Branson Williams

This experience was AMAZING!! Mrs. Pauline was very attentive, professional, knowledgeable and very…read morenice! I feel like a brand new woman! I will recommend her to anyone!!!

Five Stars isn't enough! Thanks so much, I had a follow up question the next day and Pauline called…read moreme back immediately.

I moved away several years ago after Dr. Donaldson made me a dental bridge. It is many years old…read morenow and perfect - never had an issue with it. I have had two periodontists say they have never seen better dental bridgework and a dentist leaving dental school today would not be able to do it. I did not appreciate it as much at the time but I really appreciate it. It REALLY added to the quality of my life because I had to use a partial most of my life until Dr. Donaldson suggested the bridge. The office staff is excellent too including insurance claim support.

This dental practice is the one I most recommend because I can TRUST these dentists…read more Personally I see Dr. Washburn. He's skilled and nice and helps you understand what he's doing; he helps you feel comfortable -& at ease. My father was a dentist for over 50 years, and my expectations and standards are high. This is one of the only dental practices in Auburn I can recommend.

Does anybody like going to the dentist? I do not. When I have to go, this is the place for me. I…read morefelt very comfortable, received top notch service, and I was VERY PLEASED with how clean this place is. It is also decorated so much nicer than any dentist office I have ever been to before. Well done Doc...

I went to get my tooth pulled and all they did was clean them and X-ray them referred me to a…read moredifferent dentist office that was nothing but a RIP off who cleans rotten teeth I would not recommend them to pull out my dogs teeth