great bank that offer great financial services. Very…read morefriendly helpful staff. Perfectly places in teh centre of harrow

This branch of Lloyds Bank is located on Victoria Street, it is basically right outside the…read moreUnderground and Cardinal Place so it is in a convenient location for Victoria, hence central London. The bank its-self is rather small compared to nearby banks compared to the likes of Natwest, but it is still a satisfactory size and includes a small number of machines for withdrawing and paying in cash and cheques to your account. As with any branch, there is a small number of seating, sadly it didn't seem to be too comfortable and free wi-fi, which was satisfactory considering it is a bank and not a tech shop, mainly good for checking emails and online banking. The staff here didn't stand out particularly, again typical of London. The store opening hours are good during the week, but pretty pathetic at weekends, as with 99% of banks in the UK, it remains closed on Sunday's, infact I've only ever seen one Lloyds Bank open on Sunday's, which is my local branch on Manchester - Market Street which also has a coffee shop, on Saturday's the bank closes early at 2 pm, again this is typical of most local banks but still pretty poor if like me you're far from an early bird. Unlike most central London banks which are pretty basic, they did have some cool aspects and adaptations to the store to include the Lloyds Bank horse near the ATM's which I liked. A decent bank let down by service and opening hours but still one of the better locations Lloyds Bank do have in London. 3*

I have a great experience when I was in this branch, all the employees smile to me and they are…read morevery friendly. Jack Hardy was very friendly and helpful. He know how to explain to me everything and he respond to all my question. He was very professional but he know when he can introduce a joke and how to make me to smile and to make my experience more enjoyable. Jack Hardy know how to solve my problems fast and easy. I recommend this branch! Thank you!

Have been here a few times and have never had a problem with any staff or any of their services…read more Their staff are very helpful and can help sort any problems you have with your account

I used to have an account here, which I closed down as I was so fed up with the inefficiency of the…read morecompanyas a whole. This particular branch was not too bad, the staff were a bit hit or miss, a few were excellent and there were a couple who were terrible.

Gayle and I both used the ATM at this Lloyd's Bank. I think I withdrew 70 pounds and Gayle 90. The…read moreactual transaction with our debit cards were quick and smooth, with no real security concerns. I came home with 15, with Gayle and I spending the rest on various cash tips and a number forced purchases that could have easily been done on credit. Tapping one's card was definitely the way to go. Our takeaway was that having cash wasn't all that necessary. And in some places, they wouldn't accept it at all.

My daughter and I had the most amazing customer service experience at this branch from Ammar twice…read more He is such an asset to your company. He was polite, efficient and so eager to help us fix our problem. He deserves a 10 out of 10 star review. Thank you Ammar!!!

Ok so I don't really have much choice in going every now and then as this is my local branch, but…read morethe customer service in this branch can leave you more than a little hot under the collar. The staff seem slow and lazy, and at it's busiest times they open the fewest counters, despite the fact that the additional cashiers are chatting and laughing behind the scenes..obviously not doing anything when they could be serving you when the queue is out the door! Once I asked to see a financial advisor so we could ask advice about mortgagesonly to be told to go away and find a place we liked first and then come back.what?? How would we know what was in our price range without speaking to someone first? Also a few of the cashiers speak very poor English which is something that really rustles my feathers Rant over.if you can go to another branch!

Generally I've had mixed experiences here but recently I had a great experience where the staff…read morewere incredibly helpful as I had multiple transactions to carry out. The queue was dealt with really quickly and efficiently and the staff gave really helpful advice.

Came in yesterday, waited almost an hour to get an appointment scheduled for today. Today I got…read morehere 5 minutes before my appointment and waited half of hour to figure out that they don't have me on the list. After that I was able to see an account manager, sat down through his pitch and was rejected an account because they don't accept printed bank statements as a proof of address - which was not communicated to me the day I scheduled my appointment. Wasted my time and gave up my personal details for no reason. Sticking with my current bank.

Branch of barclays bank in kensington.The bank was at the end of the high street.It was a medium…read moresize branch and it got busy most of the time.The staff here was quite nice and showed very good working attitude from my own experience.The service was also quite professional.One of the best bank branches on this high street.

A smallish branch of this long established building society, Nationwide in West Ealing has always…read moreprovided a decent service to me. I have a long term regular savings account and go into the branch every so often to get my book updated. The staff are always friendly and efficient, although there have been a couple of times on a Saturday when I'm in a bit of a hurry and have witnessed a member of staff dealing with a customer in an office and calling another member of staff from the desk to help with a query leaving just one person to man a cashier desk when the queues have been quite long which can be quite frustrating.