Claudia answered my questions. She was very knowledgeable. The documents reviewed were confusing…read morebut her explanations were satisfactory.

Jordan was so helpful in understanding our claims and next steps! Very satisfied ! Thank you Jordan…read more!

Scott Mikkelsen has been my home and auto insurance broker for several years now and he has NEVER…read morefailed to deliver! I was in a unique situation with selling my house and learning about my hail damage to my roof. He worked directly with my home insurance company on my behalf! He spent hours, even days, to expedite my claim so that they could review my case prior to the close/ sale of my home. As a result of his deep contacts in the industry he was able to have management review my case in a day and I got full check back from the insurance company to replace the roof. Scott, thank you so much for representing my family over the years. You have always had the best interests of your customers. I would recommend you to anyone!

Scott Mikkelsen is wonderful to work with. Have been a customer for the past few years and Scott…read morehas been great with specific insight and knowledge on what particular insurance policies fit my needs and budget!

Always so helpful and patient with explaining everything and looking fr the best rate love them all…read morethere

From the owner: For all of your personal insurance needs: Auto, Home, Renters Coverage, Boat, Motorcycle, Income…read moreRental Properties, Life & Health, We provide Auto Coverage for AARP members through Hartford Ins. For all of your commerical insurance needs: Property, Liability, Workers Compensation, Umbrella, Group Life & Health, We can provide special events insurance for: Weddings, Athletic Events, Parties, Haunted Houses.

I have been a customer since I was 16. I joined my parents policy. My dad has been a customer for…read more57 years. At this point I have been a customer for 27 years. I have owned a home for the past 18 years and in these 27 years I have filed 5 claims. 1 car claim about 2 years ago (I hit a curb in the winter) and 4 roof claims. State Farm has denied all the roof claims and never paid out a penny on any of them. So why is my homeowners insurance being dropped. I should have dropped you in 2018 when every house around me got new roofs after those microburst tornados we had and State Farm said mine wasn't bad enough. How is it possible that the two houses behind mine and the house on the right and two houses on the left and three houses across the street needed new roofs but not mine. At this rate I might as well take all my policies elsewhere. Longevity and loyalty mean nothing to this company.

I am in the Process of switching to Erik Nelson from a very incompetent State Farm office but don't…read moreworry, I won't mention Laura Barrett's name lol. Anyway, Erik's staff spent a long time on the phone with me answering my questions, much of which was done after their office hours. They also sent me a confirming email almost immediately after our call had ended. In addition, they even found at least one error with my policy, even before officially becoming my agent. In addition, I also received a welcome email from Erik the following day which included even more information regarding some of my questions that I asked his staff on the previous day. If this is any indication of the kind of service and professionalism that Erik Nelson's office regularly provides, I am very confident that I made the right choice.

Joann is as knowledgable in her field of Insurance as I've seen.read more