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    Legacy Roofing & Restoration

    5.0 (2 reviews)
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    20 days ago

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    8 months ago

    Called for a quote to replace our roof. Sales person was professional and worked with us to find a solution that was within our budget.

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    Cousins Roofing Siding & Decks

    Cousins Roofing Siding & Decks

    (7 reviews)

    South Side

    The Cousins replaced the cedar siding on my entire house with Hardie siding. I could not be…read morehappier. Nick patiently worked with us on the design phase and provided a competitive price. Sam ensured that everything was correctly ordered and communicated well throughout the entire process. The installation crew was AMAZING- hard-working and great attention to detail. When the job was complete, they did a thorough clean-up. Our house looks incredible and we highly recommend reaching out to The Cousins for your siding job. Thanks Sam and team!

    Let me start by saying if you have a house that wasn't last updated in the 70s, I give them a 4…read more That was not the case for us, and although attempts were made to correct what has happened, it ultimately shouldn't have gotten this far and should have been done right and I do not think we have a siding that will hold up as long as it says it should for these reasons. Now we'll just have to wait and see. Aesthetically it looks great. Neighbors love the look and right now that is all we have to hold on too and maybe it will last a few years. If fixes need to happen it will be from someone else. The problem started with the sheathing in our house which is brittle and was covered by the original metal siding from the 70's. When that came down we didn't see what was underneath, because it was quickly covered with house wrap. It wasn't until we went to the attic where a bunch of fiberboard was blown out from nails that we could see the issue. In our contract it says if that needs to be replaced we will pay x amount more for that, but they chose to not replace and put our new fiber cement siding over it. I do understand that some people may skip that step but we should have been made aware and given the choice. When the install was said to be done the caulking used was the same on 2 1/2 sides and 1 1/2 was different. They did fix that. Windows were missed multiple times and I had to go around to each one and have them address them after 2 visits. One of the gable vents was leaking so they did have to come back and correct that also. James Hardie did come out at our request initiated by Cousins and says that install is correct for their product and Cousins was there also and they did recommend a few touch ups which I think were done today. Calvin was responsive with these issues, but I think each step especially on the older homes needs closer evaluation to prevent this in the future. Hope ours was someone else's advantage and it gets addressed.

    Mazzant Painting & Disaster Restoration

    Mazzant Painting & Disaster Restoration

    (9 reviews)

    sitting here under my peeling ceiling.There was water damage from a leaking upstairs pipe. The…read moreplaster was removed promptly and soon replaced. I can't say enough about the kind man who worked on the ceiling. A man was called in to match the plaster and it all looked great after painting it. Fast forward two years. My husband had a stroke and while sitting with him, he noticed the ceiling was peeling. He managed to say, call the people who fixed it. They'll come back. So very wrong. Mr. Mazzant yelled and actually screamed at me. He said I was a complainer who only"wanted something for nothing.". I told him I thought he'd want to know his work didn't hold up. He hung up on me. My husband recently passed away and I have more time now. Do I find a ladder and scrape the ceiling? Do I paint it? Our insurance came through on this project and i thought my nice house was fixed. Yes, the initial work looked great but I still can't believe how my complaint/ problem was handled.

    Mazzant did a restoration job for me back in 2015. At first glance, it was great... but today, not…read moreso much. Here's the scenario: A water pipe in my unheated attic burst and flooded a couple rooms in my house. Mazzant came in, tore out the ceiling, dried everything out, etc. During that process, the existing furnace in the attic died and had to be replaced. Insurance paid for everything, job was done after 4 weeks or so. Life went on. Now in December 2018, I'm no longer living there but my tenants call me up and say the furnace won't run anymore. The gas stove works, water heater works, but not the furnace. I call my usual HVAC guy and he said the install was done very poorly. I told him what happened before, then I asked him why he thinks the install was done poorly and he tells me it looks like a drywall guy did it. Basically, the HVAC guy meant to say it looks like the person who did the install didn't have the expertise to do it right. I ask him what needed to be done and he said the best thing to do would be to get parts and redo the install which would be thousands of dollars. I asked him what it'd cost to simply get the one part needed to make the furnace work and he said it's $500 but would rather not do a rush job. Fair enough. I go for a second opinion and same thing. The guy tells me the install was done improperly so the drainage doesn't happen properly, which causes condensation in the unit, which caused the control board to go bad, and that's why the furnace won't run. I ask him what could be done and he tells me my two options: 1) Replace just the control board for $500 but the part is on order which will take 14 days to arrive, not to mention an additional wait time for actual repairs. 2) Replace the whole thing for $4,200 and can be done in 3 days. Alternatively, he told me to find the original crew that did the work and see if there's any parts warranty on the unit. However, he felt it was unlikely because to have parts warranty, the technician would've had to register the furnace with the manufacturer... and he honestly felt that, "Anyone who does a job like this probably wouldn't have done so." I take his advice to contact the original crew and find out if there's any parts warranty. The original crew was Mazzant. I called them and basically, they're saying it's been 3 years since and there should've been regular maintenance on the furnace. And because there's been no maintenance, they won't do anything about it. In fact, Bob (the owner/president) yelled at me when I tried to explain 1) I don't recall having this conversation because I was under the impression that the insurance company was paying for everything, and 2) I was simply trying to look for the parts warranty. What's amusing is that he became very defensive because I hadn't even gotten to the point of asking them to do anything about the botched furnace install, one that's now going to cost me at least $500 and leaving my tenants in the cold for at least 2 more weeks because the parts are on order from the manufacturer! I told Bob Mazzant this: If he had AT THE VERY LEAST sent someone out to check it out and explained better options to me, I might've even hired him again to fix it for me. But instead, here I am on the Internet writing a bad review because he chose to get defensive and yell at me over the phone. He sounded nice enough to a potential customer, but boy try asking him about a past job and he blows up. That reaction tells me that I'm not the first one that's told him of botched jobs his crew did that became ticking time bombs... and I suspect that I won't be the last customer that he'll be yelling at in the future. Thanks for nothing, Bob.

    Legacy Roofing & Restoration - roofing - Updated September 2026

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