Marcel was amazing from start to finish. I called in the morning and he was able to come out by…read morenoon the same day, which was a lifesaver during one of the hottest weeks. He was straightforward, honest, and gave no-nonsense recommendation, something I really appreciate. He quickly diagnosed the issue, replaced the capacitor, and suggested adding a compressor saver since our AC unit is nearly 20 years old. No pressure at all, just helpful advice. We decided to go with both and the pricing was very fair. Everything was done efficiently within an hour and our AC is running perfectly again. Highly recommend Marcel if you're looking for someone reliable, honest, and fast!

I called a bunch of companies on Yelp with great reviews, and while they were helpful, their quotes…read morewere super high. I finally called Marcel. I noticed some mixed reviews, but after working with him, I realized he's just a straight shooter who gets the job done fast because of his expertise. He charges a fair, standard fee and doesn't play games. Marcel came out the next day and gave me a zero-pressure quote. Although my AC and furnace were from 1989 they were still technically 'working,' but I noticed the heater wouldn't always kick on and the AC would struggle. Marcel was honest and said they were fine for now, but you never know when units that old will finally go. I decided to change them now rather than wait for an emergency. Even though I just got the quote, he had an opening and was able to get the AC installed just two days later! A few days after that, I decided to do the furnace too. This is where they really shined: because of how that 1989 Carrier system was built, they had to do almost double the work to modify the setup they had just done for the AC. They came back with no issues, handled all the modifications, and put in the new furnace. Now, everything is running whisper-quiet and they cleaned up perfectly. The crew with Renee, Enrique, and a third helper were super fast and very respectful of my belongings. They answered all my questions. l always prefer to support small 'mom and pop' company instead of a big franchise. You get a personal touch you can't find elsewhere. If you want someone highly knowledgeable who understands your needs without pressuring you for extras, call Marcel. I'd highly recommend them to anyone.

We had an excellent experience with Happy Camper from start to finish. From our very first call,…read moreall of our questions were answered clearly and promptly, which gave us a lot of confidence moving forward. Juan came out before the work began to walk us through the entire process, and we really appreciated that level of communication. The crew of four was always on time, respectful, and very courteous throughout the project. This was an emergency situation for us, and they were able to start the very next day, which made a huge difference. They also coordinated directly with the restoration company and worked seamlessly together. We are very happy we chose Happy Camper to completely replace our sewer system. Their professionalism and efficiency truly stood out. We highly recommend them!

Money grab. I called for a simple clogged drain because I received a coupon in the mail for a great…read moreprice. Somehow the plumber ended up with a list of issues costing over$1,700! I felt like they were trying to pull a fast one on me, as a woman living alone. I also felt uncomfortable with him looking around my home and questioning the age of my ac unit and telling me that I should replace it with them (even though I said it was working fine). He also said I should replace all the piping in the house even though I've had no issues. I eventually called another plumber out and he did the job for under $500 and without hassling me. Be sure to always get a second opinion, especially if you decide to call Happy Camper.

Alex help me with air conditioner. He's really good, I only…read moreneeds freon. Thank you so much Alex.

My AC started leaking out of nowhere due to a blockage and Airflow Bros was able to squeeze me in…read morefor a last minute booking. I was slotted for 12 to 2 and they showed up at exactly 12 on the dot. They even had shoe booties ready so they werent walking through the house with dirty shoes. Rebooked them again later for AC maintenance and a different employee showed up right on time for that appointment too, so it wasnt just a one time thing. What I appreciated most is how knowledgeable they were. They took the time to actually explain what was going on with the AC instead of just throwing terms at me. Ive had techs in the past be condescending or vague on purpose, but that wasnt the case here at all. Customer service was great throughout the whole process. This is going to be my go to for any AC or heater issues from now on. Thanks Andrew and Peter!!

Had a new HVAC system installed and ducts replaced. Tony, Eliot, Michael and Frankie were great…read more Removal of the old system and installation of the new was done very efficiently. These technicians were polite and very clean.

For a home I manage with an aging (nonagenarian) tenant it was decided to install A/C to the…read morecurrent system so that health and safety were adequate. We had contacted a local company and, while the quote and scope seemed adequate, the plan for condenser placement was not great and I had sticker shock. So I went to YELP and found JL Martin. I am so glad I did! Jared toured the home, and came up with a great plan for a new system and was able to come in around 3K less that the previous company. I appreciated the 'out of box' thinking! This included working with the city permit process as well. The biggest hold up was actually the city acknowledging and passing the plan. Once that happened the JL Martin team scheduled quickly and the install was completed in under a day. The install team was incredibly respectful, explained everything that they were doing, and took great pains to be as unobtrusive as possible. They gave me the guidance on what to expect with the state inspection and city, made sure I understood what the filter requirements would be in the future and the city signed off within 10 days of install. I could not have asked for a better experience! They really work with you and everyone, from installer to office staff to upper management were amazing, responsive and helpful. They deserve all the reviews that encouraged me to reach out to them.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

We had Rigoberto come out to inspect our AC Vent/Furnace. He was so friendly, understanding, and…read morewas honest about everything. We learned a lot about our current AC system because we were able to ask questions to understand the situation. Inspection price was beyond fair. Edit: I also wanted to mention the process to schedule a time/day for someone to come out was seamless. Customer service was friendly, easy going, but also I received texts/info with Rigoberto's picture during arrival as well. All of this gave me so much reassurance that this company not only cares about your happiness but also your safety which is crucial in this day and age when someone comes to your home. Rigoberto wore booties too and it is always so nice when contractors respect your home.

Great Prices, Work and Customer Service ... I highly recommend to anyone in need of AC or Heater…read morerepairs.

SERVICE, ABOVE AND BEYOND. PRICES, VERY FAIR…read more I can't say enough good things about George. He's genuinely a great guy. Water was dripping from an AC vent, and it was pretty concerning. I even started noticing small wet spots on my ceiling. I called George that evening. He said he was fully booked the next day, but still agreed to make time to squeeze me in. Unfortunately, the dripping didn't stop, so I called him back later that night. Even though it was around 8:30 PM, he came by, diagnosed the issue, and got everything resolved. I really appreciated the time, patience, and care he put into helping me understand what was going on. He was willing to go above and beyond to make sure the problem was fully fixed. He's definitely my go-to HVAC guy from here on out.

I recently had a complete new central AC and heating system installed in my home in Fountain…read moreValley, and the entire experience exceeded my expectations from start to finish. I obtained three estimates, and ultimately chose Evolution. I did not regret this choice. Jeff Kieffer came out the day after I called and provided an estimate and a proposed plan, and the owner, Diego Martinez, visited my house twice, once to explain how a difficult room would be accessed and serviced, and the day the work began to answer any final questions and give final directions to the installation team. The process was smooth and efficient: * The team arrived on time, were extremely courteous, and Diego, the owner, showed up and took the time to explain everything clearly one more time. * They handled the installation with care, keeping the work area clean throughout the day. No mess left behind--they even vacuumed up and wiped down areas they worked in. * The crew was knowledgeable, answered all my questions patiently, and made sure the new unit was perfectly sized for our home (no shortcuts or upselling) * They tested everything thoroughly before leaving, walked me through the operation of the new thermostat (Ecobee Premium), maintenance tips, and warranty details. It's only been a short time since the install, but the difference in comfort is night and day. Exceptional financing was offered, and the value of this project was perfect for my budget I also gained a new closet by moving the unit up to the attic! If you're in the Orange County area and need a new AC/heater system, I can't recommend this team highly enough. Professional, reliable, and genuinely focused on customer satisfaction. 5 stars all the way--thank you for making our home so much more comfortable!

Final update: The company has now stated in writing that they will not send a technician and…read moreadvised me to work with another HVAC company, despite acknowledging the issue may have fallen through the cracks. For context, during this period we had a newborn and significant personal obligations. When the visit occurred, the noise did not happen at that moment and no technician evaluation or adjustment was performed as a result. I later recorded the noise when it occurred and shared video evidence. Despite this, no diagnostic visit was offered. My review reflects both the unresolved issue and how it was ultimately handled. After posting this review, the business responded by disputing timelines and attributing the issue to unrelated work, but did not offer to inspect or resolve the ongoing airflow/pressure noise, despite video evidence. The attic cellulose work referenced was recommended by their team and performed by a contractor they referred. I had an air conditioning unit installed by Evolution Air in 2021. Since installation, the unit has intermittently made a loud "farting" or bubbling noise. I reported this issue within the first year. A technician came out, but unfortunately the noise did not occur during the visit, so nothing was adjusted or fixed. The problem has continued since then. After researching the issue myself, I found multiple discussions on Reddit indicating this is a known and common problem related to airflow or pressure adjustment, and that it is typically an easy fix for an experienced technician. Despite this, the issue remains unresolved years later. Overall, I'm disappointed that a known, recurring issue reported early on was not properly addressed, and that I've had to rely on online forums to understand what should have been a straightforward adjustment. I have recorded a video and sent it as well.