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LensCrafters

2.7 (34 reviews)
Closed 10:00 am - 8:00 pm
Updated 2 months ago

Services - LensCrafters

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

LensCrafters Photos

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Recommended Reviews - LensCrafters

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

They bent over backwards to correct an error on their part without any hassles. Much thanks to the manager in the mall

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5 years ago

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4 years ago

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6 years ago

Great service!!! I was going on vacation and I needed 7 sunglasses fixed, and they took care it. No complaints!

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Matthew W.

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4 years ago

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7 years ago

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6 years ago

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8 years ago

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9 years ago

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11 years ago

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7 years ago

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9 years ago

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Ask the Community - LensCrafters

Review Highlights - LensCrafters

The place was packed on a Saturday, but when it was my turn, the sales lady there helped me find my Burberry and Rayban sunglasses quickly.

Mentioned in 2 reviews

Read more highlights

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Family Eye Health Solutions - Come check out our beautiful office!

Family Eye Health Solutions

4.8(55 reviews)
3.1 mi
$$

I found the Dr. to be competent and efficient. However, we all know the retinal scan is another…read morecash cow, and eye doctors are more than willing to use this cash cow because insurance companies don't keep up with inflation. I also understand that it's a mechanism eye doctors use to protect themselves from lawsuits. I come from a line of surgeons, and they find methods to curb malpractice lawsuits everyday. The staff could benefit with more training, be that service or technicals. Things are going to get worst for Texas businesses in general when transplants begin to saturate the the local market with skilled professionals, which has already begun. Very quickly, you can toss a penny and hit eye doctors with your eyes closed, no pun intended. More choices are always better.

As a young adult needing to find an eye doctor who isn't a pediatrician I asked my mom who she went…read moreto and she referred me to Dr.Joseph. Walking in, the place is very nice and full of comfortable vibes. However, I was very skeptical because I had been waiting until 10:51 for my name to be called even though my appointment was at 10. Even though I was getting really frustrated I have to admit the wait was 100% worth it. The attention to detail that both the doctor and the staff showed was incredible and I felt so cared for. Dr.Joseph was in no rush throughout the examination and he wasn't trying to upsell me on anything. On top of it being clear he obviously knew what he was doing, he was also really funny which really calmed down the nerves that the doctors give me. Anybody needing an amazing eye doctor I suggest coming here. Yes it might be a wait, but the care given is unbeatable.

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Family Eye Health Solutions - We have PLENTY of frame options for the kiddos!

We have PLENTY of frame options for the kiddos!

Family Eye Health Solutions - Our Pretest Area

Our Pretest Area

Family Eye Health Solutions - We will customize your pair of glasses with our new Visioffice 2 !

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We will customize your pair of glasses with our new Visioffice 2 !

Stanton Optical - Store Interior at Stanton Optical Store Sugar Land TX 77479

Stanton Optical

3.6(30 reviews)
1.6 mi

This is my go to place for my glasses and eye exam. Made an appointment and they were running a…read morelittle behind, short staffed. But got me in as quick as possible. Got my eye exam and got my new prescription. Then zi ordered my 2 new pair of glasses. They were running a special so the price was right! Great for someone on Social Security! Would recommend them, ask for Crystal Branch Manager or Madison! They're both great!

I've worn contacts for 30+ years, and this was the worst exam I've ever had:…read more Remote exam: plagued with connection issues, no doctor onsite, and no way to speak with a doctor. Staff barely acknowledged me, never measured my eyes, and didn't check lens fit, etc. Pressure to buy: trial contacts felt dry and vision was blurry, but they still pushed me to purchase. Hostile management: when I called back, the manager (Krystal) told me "you shouldn't even have showed up, you don't need an Rx, you didn't buy anything." She also said I couldn't get a refund because I used insurance. Misleading process: they never told me upfront that I would not be allowed to speak to a doctor during a "remote exam." Wrong prescription: they gave me mismatched strengths (one too high, one too low). My new doctor confirmed my prescription hasn't changed in years and fitted me properly with the daily Acuvue lenses I originally requested days later. Bottom line: This office is focused on sales, not patient care. I strongly recommend going elsewhere. I tried to file a complaint with regional management, but Krystal pretended to be her and intercepted the call. So now I have to file a formal complaint to the Optometry Board. Sigh.

Photos
Stanton Optical - Store Interior at Stanton Optical Store Sugar Land TX 77479

Store Interior at Stanton Optical Store Sugar Land TX 77479

Stanton Optical - Storefront at Stanton Optical Store Sugar Land TX 77479

Storefront at Stanton Optical Store Sugar Land TX 77479

Stanton Optical - Interior at My Eyelab in Sugar Land, TX

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Interior at My Eyelab in Sugar Land, TX

LensCrafters - opticians - Updated June 2026

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