Excellent service from the optometrist to the guys on the sale floor. Wes did a wonderful job. Will…read moredefinitely continue to give them my busines.

The young man who helped us was helpful and courteous. When I came to pick up my glasses, one of…read morethe pairs was the wrong prescription. The technician confirmed that there was a mistake with one of the lenses. Mistakes do happen but they had over an hour to fix their mistake but I was told, even through jt was their mistake, it would be tomorrow before they were ready. We told them that we could not pick anything up tomorrow. Once I said this was not acceptable, the sales associate gave the impression she was done with me. She left the desk and told another associate to go back to get the glasses for me. I will have to go to another Eyemart when I return home to fix their mistake.

My wife and I were attempting to make appointments to get eye exams at this vision center. She had…read morebeen here once before and experienced rudeness from her previous visit(s). We were hesitant to make new appointments but gave this place the benefit of doubt. This time, I heard the exchange and the confrontational tone used during the call. We were placed on hold and hung up out of frustration and willing to tolerate this behavior. Dr Rubin is possible very nice and informative but the appointment staff needs could use some adjustments in regard to how to speak to clients.

I had a great experience here. The staff was all nice and made me very comfortable. I did have…read morequite a bit of a wait. My appointment was 4:30, But I didn't leave until around 6-6:30. It wasn't a huge deal, the doctor was quick, Im sure he just had other patients making my wait time a bit longer. They didn't have a huge selection of glasses compared to other places I've been, but I still found something I liked. Overall was a good experience and the employees were extremely friendly with me and other patients in the waiting room.

The office staff are not friendly. They do not return calls. They do. It explain any billing to you…read moreand when you call back for help you cannot get any. Waiting for a refund/over payment for 2 months! Now Dr Goodson was top notch! But I do not recommend because of the office staff!

I do love Dr King but itis so HARD to get someone to talk to you on the phone when you call.read more

Highly recommend! 10/10! 5 stars! I got something in my eye, and within seconds the white part…read moreturned beet red and the left side of my face swelled up so badly my eye was completely shut. The more I tried to fix it, the worse it got. I called Dr. West's office for an emergency walk-in appointment (I'd never been a patient before), and they got me in right away. Everyone was friendly, professional, and courteous -- from Amber, who helped me on the phone and during check-in, to David and Devon in the back office, Dr. West, who's expertise immediately diagnosed me, and all the way to Kimberly who helped check me out at the end of my appointment. I can't thank them enough for coming to my rescue during an emergency.

I have trusted Dr. West with my eye care for many years. I would not hesitate to recommend her to…read moreanyone looking for superior eye care. She fully explains any treatment I might need and sets up appointments for me. She is SUPERIOR! I would gladly give her TEN stars!

Been going here for several years. Professional staff and very good eyewear. Dr Shelly is always…read moremaking sure your eyes are well looked after.

I don't have any experience with the optometrist here but the optical staff is amazing!! I have…read morebeen looking all over for glasses for my 3 year old (as you can imagine his patience is wearing thin). The staff here was so kind and willing to find exactly what will work best for his eyewear needs. Great customer service!

I was going to postpone my appointment out a few months but they were able to fit me in that day.read more

My grievance is towards lady that works the front desk. She needs an attitude adjustment to say the…read moreleast. She basically lied to my face about their requirements for pictures. I was never told about a mandatory $30 fee in addition to my copay for my exam when this appointment was scheduled via phone by her, but she claims that she did. When I told her she didn't, she stated " I'm not going to argue with you". For future reference lady, when scheduling an appointment, how about informing patients of new policies beforehand and give them a choice. I could have went elsewhere had I known. Needless to say, that was my last visit at HRubin

I went to pick up my new glasses at LensCrafters in Sumter and I couldn't see a thing in them, so…read morethey set me up with Dr. Miller to review my exam. Unlike the young lady who performed my initial exam, he listened to my concerns before offering his opinion and I knew we were on the right path. He worked with me for a week exploring options and was very patient and respectful in all communications and interactions with me. When I finally made my decision as to how I wanted to proceed, he fitted me into his schedule without an appointment for that day, even though I could see there were at least 3 other patients he was attending to. I cannot attach a dollar figure to this experience, but I can tell you his customer service skills are on par with his professional manner and it was priceless.

From the owner: D.J. Miller O.D. and Associates is the local eye doctor to see for all of your eye care needs in…read moreSumter, SC. As your local Sumter optometrist, D.J. Miller O.D. and Associates can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 1057-48 Broad Street Sumter, SC 29150 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

New Customer Who Will Come Back. My wife and I had been under treatment by other vision centers,…read morename VA and the difference a little bit of courteous professionalism makes. From the moment you enter both the staff, Shay in particular, and Dr Morris are superb. You are not rushed in any step of the process. Ironically, a couple of hours after getting home from the visit I was called to say an error had been made in my bill; to my favor. Rarely have I ever seen such integrity in businesses dealings of this sort.

I never write reviews but this office needs a review…read more I went there for an eye exam. The optometrist is rude and doesn't want to be there. I had been driving back from a trip for 10 hours with my contacts in and my eyes were red. Well, he would not even give me an eye exam or look at my eye, he said that I might have pink eye to see another eye doctor then come back. I told him I had been driving for 10 hours with my contact in and I don't wear then very often. Still he would not see me and was very rude. I went to my normal physician the very next day. He said that I DID NOT have pink eye. I went to another optometrist the same day to get my eyes examined. They treated me very well, very nice staff. The difference in night and day. There are other optometrists in the area, there are options, choose another one and take your money elsewhere as I did.

Good doctor who is very nice and personable. He runs a great office with excellent staff.read more