Needed FingerPrint service for a job requirement Nick was…read moreso patient and helpful ! It was easy to make an appt online and he took care of it 'on time' - was polite and walked me thru the process then helped me mail fingerprint copy to the work site requiretaking extra time to find the best mail rate for tracking services So appreciate this local business and its polite helpful employees

I had some old toner cartridges and asked Google where I could recycle them, and Google AI said…read morethat The Postal Shoppe on N Alpine Rd has recycling for toner cartridges. I then verified the information on the website for The Postal Shoppe, and it said, "The friendly team at The Postal Shoppe are big fans of the environment and always try to do our part to "keep it green" by recycling whenever and whatever we can." Along with "We encourage the residents and business owners of Rockford, IL to also do their part by using The Postal Shoppe as their recycling center.", along with a listing if items they recycle to include toner cartridges. However, when I arrived at The Postal Shoppe, I found the team anything but friendly. At first, I was told no, they do not do any recycling. When I asked about the website, the staff told me it was "not our problem", and "we don't care", and "we are not responsible for the website". When I pressed them on the information posted on the website, they said it was probably the old owners. So, I asked when the owners changed. They said it was 5 years ago, but again they didn't care and are not responsible. This review is for the attitude of employees at The Postal Shoppe. Instead of "I'm sorry we no longer offer that service. I'll let the owner know to update the website"; it was "not our problem", and "we don't care". To the owners of The Postal Shoppe, if you no longer offer a service that listed on your website, then you should update it. Apparently, it's been at least 5 years since this service was offered. Here's a link for the website: https://www.thepostalshoppes.com/Home-Business/Recycling-Services

I had two pair of draperies dry cleaned. Awesome service. Great customer service and price. Highly…read morerecommend this dry cleaners!

By far the best dry cleaning service we've been to! They are first off, very kind and friendly...I…read morealways feel very welcomed! They have always taken wonderful care of us and our clothing! They have fair pricing and scheduling and we will remain loyal customers! :)

I called at the last minute, trailer full and realized we needed more space to store our furniture…read more I called and was relieved that all rentals can be done online. In a few minutes, we were offloading into a clean 10x10 space. Just needed a padlock, which was available on site thru a vending machine. Very efficient and a great price!

I've had my storage unit for years. Totally satisfied. I feel happy and safe knowing my property is…read morein a safe environment.

2 minutes ago…read more Dropped off a FedEx package and got a dropoff receipt. The tracking on the FedEx website shows the package never got scanned, so there is no evidence it entered their possession. I stopped into The Postal Shoppe and asked if they could look for it. The guy was rude and unhelpful, simply insisting it was picked up and not their problem. I talked to FedEx as well, and even though they couldn't do anything for me, at least they weren't rude. Lesson learned: always drop off directly with the carrier. They scan it right then and there, and then the tracking shows they took possession. This package was for a Samsung trade-in, and I'm out $150. Never going there again.

I received a package from UPS that was sent to the wrong address. I drove over to the Postal Shoppe…read moreto give it back and let them know. I went in and told the guy on shift, and he said that I would have to pay $25 for shipping if I wanted to return the package that wasn't even mine. It's terrible service to make someone who isn't even at fault pay for your mistake. I wouldn't recommend this place to anyone.

I purchased a phone screen from the store inside of the Vallie grocery store. He assured me that…read more$25 for a screensaver for my phone was because of the quality? I have it seven days and it cracked called and asked if he could replace it for me. He said for a fee of $10. Excuse me you should back your product.!! Terrible I will never recommend this place to anyone. Terrible terrible terrible customer service shame on you. You don't deserve to own a store.

Great service and a greta price. Recommendations came from a friend and I was not disappointed!read more

They did a great job cleaning my wedding dress and for a reasonable price compared to competitors…read more Would use their service in the future for other needs.

Best cleaner in the Stateline. They go way out of their way to provide amazing customer service…read more Thank You Davig's