I've used Plaster Professionals twice now, on two very different jobs. The first one was a…read morestraight forward bagging of an exterior brick fence. Well, it was meant to be straight forward. Turned out that our brickie wasn't a fan of straight lines, so the bagging had to fix up all the imperfections. George and Tibor fixed it all up, and kept to the agreed price! The second job was my personal home - a Victorian with many original features, and heaps of cracking from the drought. Plaster Professionals handled it all - from the little ones to the big ones. Not only did they do the skim coating that you'd expect, they fixed up some spots where the original cornice work was in pretty bad shape. You just can't find these sorts of skills on the market anymore - unless you get George and Tibor. They also passed two critical tests: 1) Even my painter was complimentary. You just don't see that - painters typically blame the plasterers for everything. 2) After three months, there are still no signs of cracks anywhere - and I mean even the little spider cracks that we used to get weekly. These guys gave me a fair price, took their time and were very careful of our floors and furnishings. They were very conscientious about our home and cleaned up after themselves carefully. It wasn't fast, but it was done right and at a very good value. I wouldn't hesitate to recommend Plaster Professionals to anyone.

STOP STOP STOP RUDE, UNRELIABLE, LIARS AND THEIVES…read more Took my kitchen splash back size to De Lucia a few months ago and ordered the number of boxes that they (Rita) advised. The tiler recommended by De lucia said that there was one box too many and I rang them the following day to amend my order. I was advised this was not possible given that the order had already been placed. After I picked up the order I left the extra box which was brand new and unopened with De Lucia and Rita said she would sell it for me. I went to their store several times to enquire about the box and was advised it had not yet been sold. On 28 April 2017 I went to their store again and after being advised again that my box of tiles had not been sold I asked if I could have it back. Rita went to the end of the store and spoke to a gentleman there. I could hear the sound of taping and wrapping from the back of the store. After a few minutes the gentleman brought out an old, torn and taped box of tiles and said here is your box and there is one tile missing (please note the size of the tiles is 90x30 cms). When I advised them this was not my box as my box was brand new, unopened and belted Rita became extremely rude and angrily and scornfully shouted "This is your F...ing box". I responded by saying why are you being so rude. All I did was ask for my brand new box of tiles. She turned around to the gentleman and said "take this box back to the storage area", sneered at me and said "You don't have a receipt for the box you left with us, go and do what the hell you like". When I said I would complain to Consumer Affairs she said "ha ha ha do what the hell you like. This behavior and attitude is totally unacceptable and I recommend that people do not trust this company especially Rita because there is a devil behind her fake smile. There are many many tile shops in Melbourne, I recommend you choose one that has courtesy and respect for its customers unlike De Lucia!

Recently made an enquiry with Rita asking advice on matching an existing tile for a job in…read moreMelbourne. I found her to be quick in her reply and happy to help. After emailing info@delucia.com.au in the morning with my request, Rita sent through photos of alternative tile options and had a sample delivered to me that afternoon. A+ and would recommend.