Awful service avoid if you can. Staff are rude. They don't allow you to park your cars in the bays as they think they are superior and parking should be for staff especially Lesley who should understand as she has back issues herself and I explained i had a bad back and sciatica but they didn't care. I left this hostel after 6 months of waiting for my flat to be fixed but barely anything was repaired. I had to request for a fan in the kitchen as there wasnt one. I was also a working extra. As it was covid i was only able to see pictures and agreed however the damp were in cupboards. The property i was moved into had damp and mould in the bedroom cupboard where the stop tap was and the living room airing cupboard. I was at work while my support worker jenny went to the property to set up my bills and conveniently didn't put my stop tap on because that is where the damp was. So the tap was switched off which means a few people had seen the damp but were ignorant to repair it. Since i have moved i have been very unwell, with health issues and continuously in hospital. And the icing on the cake Awaab had passed away in December 2020 and i was moved into my flat in march 2021 full of damp, silver fish and spiders so they did not learn anything. I have been waiting over 3 years asking for a move and still i am living in this property. I did write a complaint and asked to be moved but still here 3 years on.
Awful avoid if you can. They are also horrible to other residents as i have witnessed this. I also did not get delivery of my white goods and bed until 3 days later and they expected me to sleep in the flat which i had to.
For the amount Leopold charge they need to actually do some work rather than fobbing people off. I of someone who was made homeless again by the staff at Leopold court, they did not care that they were making the person homeless again.
They are not even worth one star but i am unable to proceed with my review. read more
