We stay in May for 3 nights. Staff working front desk helpful Jade, Neil but Miguel went out of his…read moreway to come fix the tv. Miguel gave us recommendations on restaurants and metro route, Room are small shower water pressure terrible. I'm sure you can find something to eat at the breakfast buffet. There plenty restaurants and metro close. No lotion. hair conditioner. wash cloths.

Every staff that I have encountered here has had the upmost best customer service I've ever had in…read morethe United States!!! The lobby is clean, nice and plenty of seats/tables very comfortable! The rooms are clean.... The area has lots of eatery's, stores a few pharmacies as well. Ppl all around are cool..... the breakfast was AWESOME‼ everything is super fresh!! croissant, honey butter, cheese, ham and turkey, baguette and a whole lot more ‼

This hotel is unbelievable. It is a hotel that was built in the 18th Century and is nestled in the…read moreforest of Chantilly. This hotel location is not too far from the historical Chateau de Chantilly. When you first arrive to the compound, you drive through the lush green forest of this French countryside. When you come up to the hill, you enter the grand entry of the majestic architecture of this Chateau. The actual hotel rooms are situated in the northwest of the original Chateau. An exquisite grand lobby/entry welcomes you when you first step into the building. There is a restaurant and a bar which is situated in the main Chateau. This resort also has an indoor pool with spa and a gorgeous chandelier right above it. There is a workout room and a steam room adjacent to the pool area. Several meeting areas are also situated on this floor. In the back, there is a huge patio area with seating. The rooms at this resort are large and spacious. There is a flatscreen TV with entertainment system as well as free wifi throught the property. The rooms are pretty energy conscious as you must put your room card key in the slot right just inside the doorway to operate the lighting. There have been times where I accidentally forgot the room key in the slot and locked myself out of the room upon exit. Fortunately the staff is very friendly and understanding and will issue you a new card key if needed. If you are looking to experience France and the French countryside, this is resort is the place to be!

Pros: *Spacious and clean rooms…read more*Located walking distance to the Arc de Triomphe and metro station Cons: *Not all rooms come with free breakfast *Elevator/Lift is extremely small, be prepared to climb a windy staircase (common for Europe) *Staff isn't very friendly or welcoming. Or maybe they just weren't friendly to us because we were a group of Americans that look young and were ethnically diverse, not sure. We were asked to fill out a paper upon checking in asking for personal information such as name, permanent address, DOB, place of birth and phone number. The paper had a paragraph written in French but they could not provide a translation even though the receptionist spoke English. I was concerned about what I was filling out. Also, we felt like we were being watched during our stay.

From the moment will entered the hotel until we left, we couldn't be more pleased with the service…read moreand facilities. The manager, Max, was extremely helpful and friendly, and started our stay on the right foot. The room we had was beyond our expectations, spacious and well appointed. The included breakfast was a nice add-on. Merv, San Diego

Whenever, I go to Paris, I spend at least 1 to 2 days in a luxury hotel because the experience goes…read morebeyond no other when compared to the States. You are treated like Royalty. Hotel Royal Monceau is the place to be whether you want to be pampered (a great spa with Clarins products), relax in your hotel room with impeccable room service, Cozy beds, Mirrored bathroom with a relaxing tub, the best complimentary products (all Clarins), Art Gallery, Italian/Sushi Restaurant and so much more. This is also the place to be seen. Hosted parties for Paris Fashion Week. From Models, Celebrities, Fashion Directors, Fashion Magazine Journalists and the list goes on. I like this hotel over the Ritz's and the Four Seasons

Great location and wonderful staff. Very welcoming! Also, the breakfast buffet is outstanding…read more The ony reason I didn't give this hotel a 5 star rating is that the room we had was not very functional at all! You can tell it was designed by a man. No place to put a flat iron or a curling iron in the bathroom. There is zero counter space! Two pedestal sinks sit side-by-side so if you want to use a flat iron or curling iron you have to lay them in the sink. That's right in the sink where water goes hmmm...water and electricity doesn't seem like the best combination now does it? Additionally, there is very limited drawers to put items so you can either hang stuff up or use the very small drawers and there's also some open shelving. Not very functional.

Amazing Property. We just spent one week at the Prince de Galles and had a fantastic experience…read morethere. The staff was incredibly friendly and attentive. Our guest relations liaison, Laura, went above and beyond to make our stay so special and unforgettable. The service we received from Thomas and the staff at the Bar 19.20 was second to none, and the food was simply amazing. From the starters to the mains to the deserts. Even if we were not staying at the hotel I would still make dinner reservations there while in Paris. The location is perfect. Only a few blocks away from the Champs de Elysee in one direction, and then a quick 2 minute walk down the street in the other direction to find cozy cafes with a beautiful view of the Eiffel Tower. I have been to 72 countries and stayed at a number of higher end hotels but I found the Prince de Galles to be truly exceptional. It is not a cheap hotel by any means, but you definitely get what you pay for and it is certainly worth the money in my opinion. We will definitely be returning there on next trip to Paris.

We booked our first ever stay in Paris at this property and everything from calling with questions…read moreto the stay to checking out was perfect! Their customer service is EXCELLENT!!! The staff were all very helpful and spoke great English as well! The moment our Uber pulled up at the front door, two door staff dressed perfectly, started removing our luggage and another staff member met us at the door to walk us to the check-in counter. Emma, the lady who checked us in was flawless at checking us in! I've never experienced such a thorough check-in process, which included describing amenities, the property, welcoming me and acknowledging my status, and then actually taking us up the elevator and to our room to ensure we were happy with the room - This was OUTSTANDING service!!! The concierge staff is friendly and was very helpful during our stay, providing great suggestions for food and handling other questions we had, such as how to best handle the train we needed to take, etc. The location of this hotel is perfectly walkable and is an equal distance to the Eiffel Tower or the L'arc de Triomphe. It's a block from the Avenue des Champs-Élysées. We only needed to use Uber to get to an area a few miles away, but otherwise, we walked everywhere. The room was very comfortable, perfectly adorned and nicely embellished with great attention to detail... including the mosaic tile in the bathroom! Everything was clean and spotless and stayed that way throughout our stay with housekeeping taking care of it daily and offering turndown service. Such an excellent stay was had here, we will definitely stay here when returning to Paris!!

CitizenM hotels are the best for their location, food choices, and price! The one in la Défense was…read moreno exception! Being that it's incredibly hot in Paris right now, you'll appreciate the air conditioning here. It's right across from good restaurants, and they have a great four cheese pizza too!

Absolutely wonderful hotel! The management and staff are so cheerful, helpful and upbeat, and…read moregenuinely kind - they made our 2 week stay both this summer and last summer for our daughter's summer program at Paris Opera Ballet School a delight. They went above and beyond to make sure we had a great stay, and to help with anything we needed. Rooms are cozy, but modern, efficient and well-appointed- tablet to control window shades, lights/color scheme, ChromeCasting. Lovely breakfast and 24 hour snacks and beverages, varied dinner menu with something for everyone - we loved the pizza and cocktails. Lots of great hangout and work spaces in lobby. Several restaurants steps away from hotel, and the Westfield mall and train station a short walk away - we were able to hop on the train to downtown Paris so easily. Overall an amazing hotel, run by lovely people.

One of favorite places to dine when in France. Delicious food and romantic atmosphere.read more

Friendly (English speaking) staff. Really nice Parisian meals at a good price. Local hotspot. LOVE…read moreKennedy!