I've had a great experience every visit at Family Eye Group. From customer service to patient care…read moreand highly skilled providers, I feel well taken care of and highly recommend to all!

On this day of Tues., 19 Jan., 2021, I took the RRTA #2 bus from the Queen St. Station to my…read more12:30PM appt., at The Family Eye Group, which is located at the Health Campus, here on Harrisburg Pike. So, this was my experience: I arrived at the office approx. 10 min. early. So, I approached the counter, and just as I was getting my paperwork together, the secretary said: 'NAME!' A few seconds later she yelled it out again, and I told her: "I HEARD YOU!! GIMME A CHANCE TO ANSWER HON, RELAX." (because sheh wasn't being patient with me. Give people a chance to respond, before ya keep repeating yaself.) So, after I handed her my new patient forms, she pulleduup on her computer, my insurance info, and she said: 'It looks like we do not accept your insurance. You said you have Health Wellness...?' So, I said: "Yep! And Health Partners Medicare." Her response was: 'Unfortunately, it looks like we do not accept your insurance here, unless you wanna just be seen as (pay as you go(?) I can't remember the terminology, but she was alluding to my being treated, if I wanted to be seen there as a new patient, without coverage.) So, I told her: 'Nah, nah-no. I have another Dr.'s appt. anyway, I'll just go to that one. It's fine." Now... I was plenty polite, and I left. So... I remembered after I left, that they had never called me in the month prior to my appt., that they didn't accept my insurance. So, I said to her after I returned to the window: " Ya know, nobody ever called me to tell me that my insurance wasn't accepted. And I was under the impression that it was accepted, when I made my appt., here." She said: 'It looks like somebody may have tried to reach you, but it was too little too late...' Now... here's what the whole snod damn problem is: I despise having my time wasted bg some clown Dr's. office, and getting sent on some wild goose chase, without any common courtesy or forethought to informing me that my insurance isn't accepted. And the other reason why I'm pissed off with clowns like this, is because they need to get their sh** together, as a professional outfit, and cut the bullsh. People don't all day taking houses out of their merry way to make needless doktors trips, for no reason. What sloppy customer service--and it's a show of real arrogance to March a patient with health problems l the way out of his/her merry way, FOR NO REASON!! MORONS!!!! Wake uo, and get ya sh** t'getha. Seriously. I don't appreciate being made a fool out of, just because yer too haughty to make a courtesy call, to let me know as a VALUED PATIENT, that my insurance isn't accepted--which yiz should have informed me of, WHEN I CALLED OVER A MONTH AGO!! Very bitterly disappointed, AND insulted. No good.

I've been going to Bouquet Mulligan DeMeo Eye Care Associates since I was a teenager and at this…read morepoint, I wouldn't go anywhere else. The doctors are always friendly, thorough, and genuinely helpful, and the staff is just as great. Everyone is knowledgeable, patient, and willing to walk you through anything whether it's prescriptions, contacts, or navigating insurance. One thing to know: they are very in demand. If you're planning to go here, book your appointments early. I schedule my annual eye exam and contact lens exam a full year in advance because last-minute availability is pretty much nonexistent. That alone tells you how trusted they are in the area. They also have a huge selection of glasses and sunglasses, including name brands, and the team is very hands on when it comes to fittings and adjustments. If something feels off, they'll fix it no hassle. I've trusted them with my eyes for years, and I fully plan to keep it that way.

Impressive dedication to assuring patients receive excellent care and service. Extensive array of…read moreframes for any budget and style.

Dr. Link is patient, knowledgeable and answers all my questions with responses I understand. I…read morewill OnLY go to the Link Eye Center for complete eye care. I highly recommend.

Always a cheerful greeting when I walk through the doors at the Link Eye Center…read more I appreciate that I am seen right away and that they value my time. Dr Link is very professional, makes me feel very comfortable and I always feel like I am in good hands. Highly recommended!

I got exactly what I wanted and was treated very well by all the staff and the doctor. I wanted…read moreglasses to help improve distance vision only and had a bad experience with a local chain a few years ago. They did the typical upsell and ultimately gave me glasses that didn't help, so I never wore them. Kissel Eye Care got it right the first time and let me stick to the basics on my first visit. Now that I know they do it and do it right, they'll definitely get my future vision business. I want to emphasize that I never felt like I'd stepped into a marketing machine, and that means a lot to me these days. Thanks.

Doc Collins has taken care of my eye needs for a couple of decades. Jessica and the other ladies do…read morea great job of fitting and adjusting your glasses. I highly recommend the Doc and her crew.

Eye problem? -- No problem!!…read more REVIEW DESCRIPTION I recently had something in my eye which caused continuous irritation and discomfort. I was able to get in first thing in the morning and had my problem diagnosed within minutes. The staff was very professional and handled my insurance with no issues. I was impressed by the office and the concern the doctor and staff afforded me. Will definitely come back.

The people are great here. They do like to insist on the retinal scan which is an extra $45 or say…read morethey need to dilate your eyes. And the prices are quite a bit more than the last place I went to. $100 at a previous eye doctor is $200 here.

My first appt there today..I was greeted by a receptionist who was a pleasure to deal with...The…read moreoffice was spotless and well organized.. Dr Puzzella was very thorough and informative...Experience was pleasant and informative...

Dr. Chung was a very detailed and intelligent optometrist who had the answers to all my questions…read moreand clearly explained them. He has a calm bedside manner that puts patients at ease and has my highest recommendation.