My mother recently visited the store to buy some shoes. The service was terrible. The sales…read moreassistant girl practically threw the shoes down in front of her and then she had to ask for a shoehorn. She went to get it and then practically threw it on the seat next to her. She did nothing to help her try the shoes on. My mother is in her 90s! And a regular shopper in Banstead. Small boutiques like this need good service to survive. The service at Fluke women's store Banstead was appalling.

It's always nice to find a shop like this one, where you can get help and advice on what to wear…read more They have a really good range of clothes at reasonable prices. It's easy to find your way around and the staff are very friendly and helpful.

I'm aware that I sometimes use these reviews as a bit of a confessional: Primark is a typical case…read morein point. It's definitely a bit of a guilty secret for me (secret rather than pleasure...). The guilt comes in on two levels - first: because I wonder about how their items are produced, when they sell them so cheaply, and second: because it's so easy to become lured into buying items you don't really need. Throw-away fashion and all that! I could launch into a whole debate about a consumer society but it's probably not the time or place... The upside of their stock, besides the accessibility of their prices, is the up-to-the-minute, bang-on-trend styling. The downsides are often the finish, the attention to detail (hardly surprising) and the way that sizes can vary greatly from one garment to another (even in the same style). Also, be aware that when they do produce a really 'hot' style you'll have to move fast or they'll fly-off the shelves before you can reach them.

The staff were extremely friendly and helpful. The store had a great ambiance and was really…read morepleasant to shop in.

I have been going through some former QYPE Reviews and checking if the places they saw were still…read moretrading, firstly on line ,then with the B T on line Directory, lastly the Company register. This one did come up and had a web sit but not under own name.

I love this shop. Especially the dresses, handbags and sunglasses. There is always something in…read morethere I have to have. I found some J Brand jeans in there that were sold out in London and they were £20 less at Courtyard. Also, the staff are lovely and make really great recommendations for outfits.

From the owner: Designers include Luisa Cerano, Riani, Nicole Miller , Velvet , 360sweater, Mala Alisha, Henry…read moreChrist , 120% linen, DL1961 jeans, Gardel by Moore and many more .

I would definitely recommend The Thrift Shop London to all of my friends. The selection of vintage…read moreitems is great and at such reasonable prices too! I ordered a necklace from their online site on Friday and it was at my house on Saturday! Superb service :)

The fact that I've been moved to write this says a lot about the service in this shop. The woman…read morethat served us was rude, unkind and utterly condescending. She insulted my Mum when she tried on an outfit which we both already knew didn't suit her, making her feel even more self-conscious. She then boldly criticised mine and my husband-to-be's choice on our wedding colours and made me feel as though I was being incredibly selfish, even though my Mum already had her favourite colour picked out! She asked nothing about her, what type of wedding we were having, what style, colours etc. my Mum was interested in wearing. I have never encountered such appalling service. We left feeling insulted and angry and there is no way my Mum was going to give this woman her business to buy such a special outfit for such a special day.