We had such a great experience here Saturday! I ended up booking the VIP "experience" so we could…read morehave a private room and it was definitely worth it. Our wedding dress consultant asked so many detailed questions about our wedding, how I dreamed it to be, and things I didn't even think about. I tried on about 40 dresses, she took so much time and care with me it was amazing. I ended up buying the first dress I tried on, but not without trying on a ton of others too! The nice thing too is they have you try dresses in your size so you don't have to wait 6-8 months for your dress to come in. They also gave us a discount when we bought it for our first time. I know multiple of my girlfriends have also bought their dresses here as well

As the maid of honor, I loved helping my best friend shop here because they had so many beautiful…read moredresses to choose from. Rebecca was incredibly fast, knowledgeable, and brought out the perfect tools and accessories that made the gown my friend chose look even more spectacular. I would definitely recommend this place to anyone bridal shopping.

If I could give no stars I would! These people are crooks! they stole my money with no merchandise…read morepurchased and refuse to return my calls, the number was even disconnected when I tried to call and get my so called deposit back for something I changed my mind on less than 24 hours later! DO NOT GO HERE!

Outstanding customer service, great value. Highly recommend. Michelle goes above and beyond to make…read moresure everything is correct and clients are happy.

I'm writing this review as a friend of the bride who was on the phone with her during this…read moreexperience today, and what I witnessed was honestly upsetting. She was sitting in the lobby visibly upset and asked multiple times for her dress so she could leave. Instead of honoring that request, the staff made her wait over 20 minutes while they said they were "taking pins out," because they wanted her to wait until the same seamstress who had already significantly over-quoted her finished with another client. There was no urgency, no compassion, and no concern for the fact that she was emotional and clearly distressed. I listened as she sat there, uncomfortable and frustrated, while the staff prioritized convenience over basic customer care. At no point did anyone acknowledge how upsetting the situation was or offer to expedite getting her dress back so she could leave. The attitude was essentially wait until we're ready, regardless of how she felt. This is a bride getting married next month, already under pressure, and instead of being treated with empathy, she was made to sit and wait while her concerns were dismissed. The dress itself may be beautiful, but the way she was treated today was unacceptable. If you're considering this boutique, understand that once there is a problem, you may be met with indifference instead of support. Brides deserve patience, respect, and understanding, especially in moments like this. Based on what I personally heard and witnessed today, I will absolutely be warning others about this boutique. If you are a bride looking for a happy, supportive, and honest experience, this is not the place to go.

I'm leaving this review to be transparent and help other brides avoid the same situation…read more I want to be clear that I am happy with the dress itself, however I am very disappointed with my overall experience here. If I had known I would experience what I did, I would not have chosen this boutique in the first place. It's important to note that my dress was off-the-rack, and I fully understood and accepted that it would come with minor imperfections. Because of this, I specifically asked about cleaning and care at the time of purchase. When I purchased my dress, Lindsay, who assisted me during the appointment, told me that spot cleaning, tailoring, and steaming would be around $500-$700, and that it would be on the lower side because I didn't need much work done. I made it clear at the time that I understood she was not the seamstress and that this was a guesstimate, but it was presented as a realistic expectation and part of my decision-making process. Lindsay was very pleasant and helpful, and she also advised me to purchase a corset, which I did and found very helpful. However, her wording was ultimately deceptive, as it did not align with what I was later told or charged. When I raised concerns about the pricing and clearly pointed out that the information given to me was deceptive and that I had been lied to, every staff member involved denied it entirely. There was no accountability, only repeated claims that it was a "miscommunication," followed by statements that it "shouldn't have been said," despite this being clearly discussed at the time of purchase and heard by four other witnesses. Both the seamstress and the front counter staff later told me that I could "get the stains out myself," which was never mentioned at the time of purchase and directly contradicted what I was originally told regarding cleaning and care. To make matters more confusing, the seamstress also stated that she does not do any cleaning or steaming whatsoever, which directly contradicts what was represented to me when I bought the dress. I was also told that if the stains could not be removed, I would need to find and coordinate a dry cleaner on my own. This was especially concerning because I am already on a tight timeline -- I am getting married next month, which is exactly why I chose an off-the-rack dress in the first place. Today, I was quoted $750, not including a $30 credit card convenience fee plus taxes, which pushed the total even higher. To be fair, the boutique did offer to refund the dress, but that was not the issue. The issue was the lack of honesty, transparency, and ownership when concerns were raised. I would also strongly advise brides not to use the seamstress they recommend, as the pricing was significantly gouged. I am currently getting another opinion, and the quote is $200-$300 lower for the same work. Wedding planning requires trust and clear communication. Unfortunately, that trust was broken here. I highly recommend getting everything in writing and seeking outside opinions before committing.

I had the absolute best experience at White Closet Bridal and truly couldn't recommend them more!…read more From the start, I remember wondering why they asked for so much information ahead of my appointment--but it completely made sense once I got there. Everything was so thoughtfully prepared, and it made the entire experience feel seamless and personalized. As a plus-sized bride, I was a little nervous about finding the right dress and having options to try on in my size, but I was blown away by the selection. Sarah was incredible--she made me feel so comfortable, confident, and genuinely celebrated throughout the entire process. The team went above and beyond, even helping me find the perfect accessories to complete my look. I ended up falling in love with a Maddie Lane gown--the Jaya dress--and it was everything I had hoped for. I also chose to upgrade my appointment to include desserts and champagne when my dress arrived, which made the experience even more special and fun. The space itself is beautiful, clean, and welcoming--truly the perfect place to bring your crew and enjoy such a meaningful moment. Every detail felt thoughtful, and the entire team was kind, courteous, and professional. I couldn't have asked for a better experience finding my wedding dress!

I accompanied my best friend for a dress fitting for her upcoming wedding. The service was…read moreimpeccable, and the staff were accommodating and friendly. We got to see and try several beautiful dresses.. it was so hard to decide on one! The atmosphere was inviting and fun! I can't wait to see what dress my friend chooses!

Isabel O'Neil is the best bridal shop in the Tampa area if you're looking for a beautifully made…read moredesigner gown and a luxury experience. They have a great selection with different price ranges. I was able to find my dream dress that they're going to customize with the designer to make with my special style requests. I couldn't ask for a better experience thanks to my bridal consultant Kambria. Here's a couple photos of some gorgeous gowns they have. I can't wait to show mine and how special it is to me!

This place is an absolute dream and Nicole was incredible! From the moment you walk through the…read moredoor, the lighting, the professionalism, the way the dresses are organized, etc is all perfect. I tried on about 10 dresses here, went to another shop and tried on a few more.. Later that day I came back to purchase the first one I tried on because it was just PERFECT and exactly what I was looking for. I am so excited for it to come in to try on again for our wedding next year!!

The cutest little bridal shop! The owners were so kind and knowledgeable, and you can tell they…read morereally care about each soon-to-be bride having an amazing, personalized experience looking for their perfect dress!

Alison and her staff make you their number one priority. I am obsessed with my dress and the…read moreexperience at Satin and Lace. I honestly never thought I would be this excited about a dress. Alison went above and beyond to listen to what I was liking and not liking about each dress. This also was a completely private experience, with attention just on me. We will be using them for any future suit rentals for my groom as well! Beyond thankful that I made an appointment here.

We had a great experience with Rebecca! Although we didn't find the dress we were looking for she…read morewas a wonderful consultant. She allowed us to pick what we wanted to try, in addition to others that matched our vibe, and helped us narrow down the exact dress type we are seeking. As a group of three spectators for our bride, the space had ample space and seating so we could take it in with comfort and ease.

Went with a friend who is getting married. Our other friend made an appt so our friend could look…read moreat veils. The gal who waited on her was really nice. The shop is so cute and clean. Great selection that was very organized. They even have cute little shirts and Jean jackets that say bride.

What a "SELECTION" of True Couture high end designer…read moredresses. This store gives you a chance to get the quality dress for 1/2 the price! I went with a friend, she had the BEST experience after we went to the other stores around Tampa. Theses samples are a way to get the exclusive designer at an affordable price. I mean you wear it once & have to get it altered anyway. I HIGHLY recommend these wedding dress experts.