I had thought I made an appointment on their website for today at their Niagara Falls Blvd…read more location, but when I arrived they had no information about it. I never did get an email verification. They took me right away though! Oil change and NYS inspection. I was out of there in less than an hour even though their lot was full with cars. I even expected to hear that I would need brakes, but I passed the inspection with no issues. Good to hear since I'm driving to Rochester tomorrow. They were friendly and professional as well as efficient! I will be back!

We had a misunderstanding about pricing, but Chris called to make it better for us. They're nice…read moreenough and I think they do a good job. They send out coupons that are a really good deal.

I came to One stop today after having gone to another auto repair shop for a repair and had been…read moretreated very badly by the staff there. I had to leave that repair shop. I went to the One stop on Brighton after this happened and they didnt have time to do the work I needed.The guy at Brighton called the One stop on Niagara Falls boulevard to ask if they could take my car today. One stop on the Boulvevard said yes, so I drove over .The guy was very helpful to me. I was in for an alignment after replacing a bad ball joint a few days earlier. My steering was way off because of the ball joint issue. One stop on the Boulevard was able to do my alignment within about 10 minutes of my arriving and I was out the door 45 mis later. I saw the guy who did the work take the car for a test drive after, made me feel better .. My steering being off was a concern to me Very good service , nice people.. Good end to a bad situation that happened somewhere else

My experience here is more than i could have imagined! I'm just a girl and have no idea what any…read morething means but Josh explained everything in detail and helped me with a quote so i could get my car inspected and pass haha i would recommend to any friends and family the customer service here is amazing ! Thank you WNY one stop !