This company has no care for loyal customers. They discontinued Wash for Life from 1 March 2023 but…read moredid not bother notifying customers. After driving there I was told a strict No, no exceptions to get a car wash. I understand they may have valid reasons for that but we are in September, was it so difficult to send an SMS or an email or a letter to customers who have this service in their contract of sale? Why should we waste time and petrol driving there to find out reading a billboard? We are long term customers, with the whole family buying cars/vans from them and doing service there since 2004! They will never see us again.

We purchased our car ( VW Tiguan) a few months ago and had it taken in 6 times for repair…read more Horrible experience from Sales and Management team, they simply do not care as I was told that they could not help as it was end of month and they were busy making sales. The car stalled on the highway which caused extreme panic, as cars drove by at extreme speeds and I thought I would lose my life should someone crash into me. i am so glad that I did not have my children with me. There were many occasions where lights would flash on the dashboard and I even sent videos and photos of what was happening to only be running back and forth to the dealership. The lack of loyalty to their customers is atrocious in this day and age. I haven't even been reimbursed cost for an uber home because a car that is in good "nick" had to be driven to the nearest dealer to be looked at. I wouldn't even give them 1 star, they are terrible, cars are not worth the buy and the team have a do not care attitude. DO NOT PURCHASE YOUR VEHICLE FROM TOYOTA BRIGHTON- DAYLIGHT ROBBERY !

Customer service was fantastic. Came here to begin my…read moresearch for a new car- something that I was daunted by and knew would entail hearing lots of words I didn't understand and spending lots of money I knew I didn't have. The staff here were happy to help- even when they knew I wouldn't be buying that day and happy to explain everything in layman's terms (and I mean layman's!) They actually listened to what I wanted, were realistic with what I could afford and what they had, and didn't come across as sleazy or dodgy like a cars salesman can. They gave me some brouchers, let me talk to their finance guy and treated me like a human being. Would definitely trust to buy my first adult car off.

From the owner: Brighton Holden - Elsternwick Holden Dealership…read more Welcome to Brighton Holden! If you are searching for a new Holden or a used vehicle in the Elsternwick area, our friendly, professional staff are ready to provide you with all the help you need. We are easily able to assist you with insurance and financing solutions or vehicle maintenance tips. At Brighton Holden, we have you covered from start to finish. Serving Melbourne Holden Customers Brighton Holden is your premier VIC Holden dealer near Melbourne. If you are searching for a new or used Holden in the Elsternwick, VIC area, please view our hours and map page for directions to our dealership. Brighton Holden is located at 67 Nepean Highway Elsternwick. Melbourne Holden New & Used Cars, Parts & Service If you have any questions about our new or used Holden vehicles, or the parts and services we provide, please do not hesitate call us or send an enquiry. A friendly Brighton Holden representative will be happy to answer any questions you may have. You can also book a service or send a parts enquiry, right here online. This VIC Holden Dealer has the Commodore! Brighton Holden carries all the popular models, like the Holden Commodore. We also have the Holden Cruze, Barina and many more in stock at this VIC Holden dealership. Come in to Brighton Holden to test drive your new vehicle today!

Good place to buy a car. We have purchased 2 cars over the last 5 years and still going good to…read morethis day. Alex is a good guy to deal with and his price is cheaper then most. I have recommended him to my friends and they are very happy too. Alex is not a shark like alot of other cars yards. Highly recommend

My wife and I had been away from Australia for awhile - living overseas doing the expat thing. And…read morenow back in the country where a car is more necessary we took the trip with some trepidation to buy a car from MCC. We needn't have worried Daniel Monk a young sales consultant, very knowledgeable and we'd have to say very patient, led us through a number of different cars till we found the one we liked. The service Continued to be excellent with each of the sales team that we met through the process professional and caring. Thanks Daniel , and we are happy to recommend MCC to our friends. Greg and Irene

After 2 weeks waiting on a call from MATT GREY, I had to call them up regarding the application…read more On arrival we had already been Pre-approved. Oce we did paper work we had to reduce our buying amount which was fine we just selected another car in our price range. The we were asked for a deposit. When we said we would not put any money to hold the car, we would take the chance that in 2 days no-one would purchase it, we have since been told that the loan can not go through, and maybe we should look somewhere else. So my experience with these types of dealers is not a good one. The bigger company's (Holden, Ford, Suzuki) are the most TRUSTED brands with reason! Once again if you Want to take the chance, dealing with matt would not be the best option.

I bought a BMW i4 and, within a year, it stopped in the middle of the road with many warning…read moremessages and degraded braking and acceleration, which I believe created a serious safety risk. The car had to be towed to a dealership and was diagnosed as a failure of the DSC unit, which took around three months to resolve. I was provided a courtesy car only after escalation, and the vehicle supplied through SIXT was a basic Kia. Due to the nature of the failure and the fact it happened so soon after purchasing a car worth over $80,000, I requested a refund or replacement, consistent with BMW's supplementary warranty wording and consumer guarantees. Brighton BMW did not offer a refund or replacement, and I had to follow up many times and escalate through BMW Australia. Based on my discussions, my understanding was that the fault would need to occur multiple times to be treated as a "major failure." In my opinion, that did not align with the seriousness of what occurred. As a side note, when I later asked about a buy-back option after around a year, I was offered $45,000. For anyone considering a purchase, it's worth factoring in potential depreciation and resale outcomes. Based on this experience, I do not recommend Brighton BMW or BMW in Australia.

I have had a BMW for over5 years. Brighton is my closes service centre. They are absolutely…read morehopeless. They can never locate the problem with the car when an issue arises. Every promise or guarantee they make they do not come through with. On one occasion a warning light came on and in took 8 months on and off for them to fix the problem.