Horrible treatment by the female with long brown hair slightly heavy set. I came in to ship…read morepossibly two 16 x 16 boxes of old photo album, hand knitted quilts back home since my Father passed this past June. I didn't need the second 16 x 16 box. This threw the young lady completely off, she digressed and added she needed to verify a refund for an unused 16 x 16 box...omg this is over the rerun of a box??? I said keep the effin box. Seriously there will be much more significant things in LIFE to give a customer ADDITIONAL GRIEF OVER than a UNUSED BOX??!! Honestly this was totally unnecessary and totally threw me off. I will NEVER GO BACK TO THIS LOCATION EVER AGAIN. WOW.

2953 Bienville Ocean Springs Mississippi closed it's door unexpectedly no notice. I paid for a…read moremailbox for 3 years . I want a refund. How do I get a refund?

Totally disappointed in this store. I had to come to Biloxi so I opted to drop off an Amazon…read morepackage at this store instead of going to the store. I normally go to in Gulfport. I was told it would cost me two dollars to print a label.Unbelievable! To print a label! I took my package and I'll go back and give my business to the Gulfport store which bends over backwards to help their customers

If I could put zero stars I would. I've never experienced…read morecustomer service this bad. I loaded them unloaded 2-8x10 rugs plus a large box of items and a bag of items to return to Amazon. Because the 2 rugs order from Amazon was on 1 order, only 1 return label was issued. So the attendant was huffy. I understood the issue and suggested we take them together. "Well, that'll be a lot of trouble." Are you serious? Wow! Then he said, I'll have to charge you $10 to tape them together. I was shocked and quickly livid! I said no thank you. I'll tape them together myself. And said that is the worst customer service EVER! I have an ecommerce store and ship stuff all the time. USPS, UPS, etc. has never treated me or anyone like that. Worst customer service ever. So, I loaded my stuff back up and will NEVER darken this locations door again. If I didn't have to use UPS, I'd never use them again.

This is the only place I go to ship and mail all my packages. It's a one stop shop. Amie and Katie…read moreare fabulous!! They always have the customer's interest at heart. They'll look for the most economical and safest way to ship. They'll pack up your merchandise no matter how big or small. Thank you for your honest hard work, and friendly attitudes. You both are amazing!!

Thank you for your excellent FIVE STAR service! You are my "go to" place for shipping.read more

An underrated gem on Magazine St. Not only is this place great and efficient for your postal and…read moreshipping needs but it also has a wide assortment of New Orleans gifts and decor that truly make the place one of a kind! Definitely a place I'm proud to have in my city and happy to support a small business like this one.

Sorry to say the quality has gone way down as far as interesting things to shop for here when I…read morecome in to ship. The wonderful little local gifts and cards have been replaced by the same mass-produced stuff that can be found elsewhere. They are very nice at the counter and shipping is efficient, but the experience is not as good. I've been gravitating to an alternate place on Magazine St. where at least there are some creative offerings.

This store is now the only place to take Amazon returns in Gulfport. The staff was very friendly…read moreand polite even with their much increased work load. Thanks.

Apparently, leadership at this facility forgot to train their employees on how to be professional,…read morepolite and anything resembling "Customer Service". Thinking "they" know you have limited options for dealing with Amazon and/or sending out packages, they are entitled to treat you like crap. Welcome to the South!!!,

I got my passport photo taken here recently, and the employees here were SO great!…read more They take your photo, like any other place (under $20), but they really make sure to meet every specification. They'll ask you to make minute adjustments on where you stand, tuck your hair back more, and make sure nothing else is amiss! I wore a white shirt, and because of the white background, it made my head look like it was just floating there with no body lol. The photographer staff member noticed this and loaned me a shirt to put on over my white one! Above and beyond! Love this local mail/copy/photo center!

I hate to do this, but I've given Gentilly Mail more than adequate time to rectify a bad situation,…read morebut they have chosen to ignore me for 3 MONTHS now. I paid $205.44 for them to ship a $1,500 piece of art that I purchased from Renegade Art. They lost a critical component of the art piece itself and continue to refuse to respond to my contacts. They think that if they ignore the problem and remain silent, it will just go away. Both Rob Schmidt, the owner of the business, as well as Luz Lekrik, the Store Manager have been WELL informed of the problem and made the baffling decision to tarnish their store's reputation rather than fixing a simple problem. I even showed them how simple the solution would be, but they remain silent. Ordinarily, someone in my position would be quick to fire off one of those 1 star angry reviews we all see all the time and roll our eyes, but I will have to give them a little credit. The main piece of art that was received was very well packed, so I'll give them 3 stars for that, but the loss of the critical component, combined with their complete and utter lack of communication when the tiniest bit of trouble showed up earns them the loss of 2 stars.

The assistant manager at this location is useless. It is pointless to have her there! She doesn't…read morewant to help the only other staff member in store, and has told me twice that I need to call the 1-800 number to customer service because she can't help me. After calling the 1-800 number I was assured that this lady could have taken care of me in the store. SMHHH. Since this UPS store employed this lady, the customer service is almost non-existent. I am using another location.

So very nice and helpful! I was in and out in a matter of 2 minutes! I had a prepaid ups label to…read moreput on a package and needed a small amount of tape to seal the package. I was willing to purchase the tape but they offered to take care of it. Also I wasn't sure the best way to put this large label on the small package and they helped me do that as well!