I've been living at Rosedale place for the last 5 months and have had no issues whatsoever with them. They have been noting but helpfully when I need things done. And I would recommend living here read more

I found that, if you help the company in what they need, they will return the favor. There are a couple of ladies in the office that are very nice people, Caroyn & Barb always a pleasure in talking to both of you ladies!! They are the only ones I have had to get help from and they have come through with flying colors!! Thank-You!! read more

i live in a house managed by libertas management and they are by far the worst management company ive experienced. Boardwalk had better customer service and would actually respond when there were concerns. Tthey also put veiled threats in their lease agreements. read more

Amazingly unprofessional service. They took a full week to get back to me about viewing a property, we decided to apply for it, another full week goes by before they give us a call to ask any questions about it.. Almost the end of the month so I call to follow up and the (very rude) receptionist lets me know she will get back to us soon. An email arrives saying we never applied. I attached a screenshot of our application and mentioned how we had a phone call interview already from our application. She said we can reapply on rentfaster.ca What a JOKE! We decided we will not be re-applying and let her know if our application does magically show up to lose it, because a future with a disorganized, late and rude management property sounds like a nightmare. read more

Worst property management company in existence.my wife kid and i moved into one of there propertys and have had nothing but problems with the since day one.our bills have always been up to date and we keep to ourselves we are not loud.the decided to cut our water off with no warning because our neighbors did not pay there water bills they left our water off for a week and did not compensate us for this inconvenience.they told us we were approved for a dog we wanted we payed for the dog then a week before we got it they said it was against the pet policy.i will never do business wirh such a useless incompetent company ever again read more

Deanmark Ltd used Libertas as our Property Managers for 8 years in Edmonton for half a dozen rental properties. Our company has rental homes in cities across Canada and I'd say that Carolyn Hackett was probably the best property manager we ever had. We found the Libertas team great to work with, their accounting accurate and their managers responsive to any issues that came up. read more

Libertas is a terrible property management group. They have no concept of replying to any inquiries within a reasonable timeframe (we are talking weeks / months) and did not treat my tenants with anywhere near the respect they deserved. They scared off good tenants, and were only able to keep the terrible ones that were unable to move. People told me that they were great because they really allow you to be hands off and free to just collect the rent checks. This is 100% not true. And if you are feeling "free", it's probably because they haven't found tenants, or are busy making the tenants (cus read more

I see that I am not the only one to have a terrible experience with this company. We were looking to rent a property and saw this company had one of the right size and price for us but decided against it largely because of our experience with this unprofessional operation. They don't make appointments with prospective renters, merely send them endless emails with last minute viewing options, when you get there the person showing the property has no information about it, our property had a garage included in the price that they weren't able to show us because they didn't have the keys for it. We had no confidence that any of the small, easy fixes the property needed would be seen to if we decided to rent with them. To top it all off the person who came to meet us for the viewing refused to speak to me, even though I was the one who greeted him and introduced myself and directed all his questions to my husband instead. We stuck out the viewing because the property was about $200 cheaper than similar places we had seen but decided it wasn't worth giving any more personal info to this unprofessional outfit. I never leave reviews for anything but this experience left us so frustrated I had to warn others off. If you have a property to rent it would be better to just leave a key with a neighbor and ask them let prospective renters in than to give this company a dime. read more

We have lived here for 6 1/2 years, and has been hell. We have had to call in Alberta Health in to correct things- such as the toilet backing up constantly- for 6 years, fix the back step- and a bad job at that, windows leaking, mould in the toilet, bacteria in the drains, electrical problems in the basement (still not fixed, but they said they would call an electrician that day) and in a bathroom (they gave the electrician $300 only to find the short and the possible electrical fire/ short. Threats, lies, harassment....we have all of the proof. A bill for $400 for 1 hours work to find a "sock" that is not ours, was not bunched up, was whiter than a sock sitting in a toilet, and would not fit into the toilet as it was too long. The lawyer said we do not have to pay for it, but we are still getting scammed for it.The plumber had something under his arm in a garbage bag. Bounced cheques that our bank has no proof of. Stifling hot in summer and freezing cold in the winter, but they refused to do anything about the gaps in the windows. They wanted to do a bed bug check- not once, not twice but 3 times- even knocking on our door- talk about harassment. They found nothing- and my wife works at a daycare, I work in camps, and our kids go to a daycare and school. One bedroom is so small, the kitchen is tiny, dining and living rooms are small. 4 lights and 5 plugs on one circuit.......not too safe. Pony switches in the breaker box. And then there is the condo board that runs these slums ( that we are being charged $300 more than anyone else by Libertas). They call them Gestapo. Harassment from the board against the people that live here- over parking (that is a big joke in itself), personal security cameras (2 condo board members have them but no one else can have one. One person cannot have a flower bed by the front step, but others can- a lot of favoritism. And they do nothing about complaints. They were supposed to fix the Beruit-like parking lot, like 8 years ago. Would I recommend this place (217 Harrison Dr) or the condo board (HPOH)? Just to Justin Trudeau and my enemies. 9 reviews and all bad reviews. Ask Alberta Health about them, and "we know about them". Slumlords, liars, scammers and not to be trusted. Even Donald, the "maintenance" person, will laugh in your face and and say the toilet is not leaking from the 2nd floor into the kitchen. But now, the ceiling has to be fixed, the wall, and probably the flooring. But I have a lot more to say about this, a lot more read more

My husband and I currently hold a lease with Libertas. While their lease is ironclad and we knew what we were doing when we signed it, they have not helped us out at all. We have a very long maintenance list that a few items were taken care of but anything that they don't think is important, like the central vac that doesn't work and they advertised for when we decided to rent the property, were not. The backyard had no yard space due to the previous tenants and the landlord apparently not caring about the tree and the suckers in the back. We cut everything away and planted new seed and really took care of the place like the last people decided not to. And we still can't catch a break. The lease is worded in a way that we CANNOT escape early without huge financial stress. When I mentioned amazing news, all they came back with was, "You're staying in your lease, right?" As a management company, all they care about is if rent is getting paid. Not about your well-being. My reccomendation to EVERYONE wanting to rent ANYWHERE, read your lease agreement. Know what you're getting into and if it doesn't work for you, don't sign. The amazing news I received has been a little tainted now because of how little Libertas Property Management cares about its tenants. As a business, they're superb. I will add, we have been pretty decent tenants. We don't complain at length and this is the first time I have ever felt neglected by a landlord. read more

One star is to high of a rating for this company. Beware to ensure you mark up every document you sign with them. If you see a ding on a wall. Take a picture, attach it to the lease, scratch and write up the inspection report, because this company is out to get your money and lock you into a lease you can't get out of. Tania Duff and Jacey the receptionist have the worst customer service I have ever experienced in any company. Customer service is not important to them, collecting and making you sign a lease and inspection report is. I never moved into there property at 345 kirkness rd because of the horrible experience I had after signing a lease with them. The rental property had a strong smell of urine which they said verbally they would fix, but once the lease was signed they would 't acknowledge or respond to my messages. They were abrupt to address one or two things but would ignore the rest. Be very careful I would hate for anyone else to go through this. Better yet rent from another company. read more

I wish i could give 0 stars. They deducted most of our security depost by saying that we caused miniscule damages that were there before we even moved in. We had pictures as proof and when we called to dispute it, they would never pick up. We sent them an email and they said "those were the charges for the repairs" and did not acknowledge the fact that the exact same repairs needed to be done before we moved in. They were not even open to any discussion with us and did not care whatsoever about what we were saying even if we had facts and pictures to back it up. They are extremely fraudulent and I would warn people (both landlords and tenants) to stay away from them. read more

Libertas is a great company to manage your properties if you want high vacancies and the headache of poor communication. They make rents super low in hopes of attracting tenants. However, tenants don't even see their ads because of the poor advertising effort. Take a look online to see how many of the rentals they manage are sitting empty. When they actually get inquiries about rentals, they eventually send an email regarding showings in a few days. If a potential tenant can't make the showing: Tough. Any other property management company uses the phone and makes an effort to get tenants. Good luck if you pick Libertas. You'll need it !!! read more

Just one star for existing. I had rented a house from this company. Could never get any issues addressed. When we first looked at the house, they told us about some repairs that would be done right away. We had noticed some water staining on the baseboards, and they would get someone out to look at it. Never happened, next I was dealing with flooding in the kitchen and living room. Called Libertas, left messages, got to only talk to receptionist, no one came out to look. I did take lots of pictures. Could not get any response from Libertas, so managed to track down the owner, who resided out of province. Sent the pictures and expressed my dissatisfaction with the situation. Owner came out within a week, saw for herself what was happening, fired Libertas and hired another company. Things are going better now. Libertas really needs to improve on their people and management skills. I can't believe that they are still in business, maybe it is dealing with only certain members of Libertas. Glad I don't have to deal with them again, and will ensure that is always the case. read more

I guess the word "confidentiality" does not mean a thing for Libertas Property Management. Thank you Tyler for divulging whats in my file. Now to comment further, thank you for stating that my unit was not correctly priced. Of course the unit would rent out quicker if I'd lowered the rent. However the amount I was asked to lower was laughable. After switching to my new property management, my unit was rented out in 2 weeks for the amount I asked. read more

this company has got to be the worst, i have a number of properties that i have had referred to clients of mine, any issues that were noted to be repaired took a long time to be addressed, some of them were not even addressed at all. If you are even able to get a hold of them you will be told it will be taken care of but nothing happens. read more

I went to view a property and it was perfect for my family. I was the first one to ever see it, the first one to apply. I viewed on a Thursday, received a call on Friday to confirm some information. They told me they would let me know on Monday. I heard nothing..... I called them to touch base and got the RUDEST receptionist I've ever encountered. I then left a voice mail message, I have emailed, called, and nothing.... They took my personal information and now will not talk to me. This worry's me.This might be discrimination, or It may be a scam. I have pulled my credit report now a month later and I'm hoping i have not been a target for identity theft. I have not received it yet. WORST COMPANY EVER! read more

This company is a NIGHTMARE to deal with! I encountered serious health problems and was put on a medical leave and could no longer live in the house I was renting. They refused to let me out of my lease until another renter was found BUT then ignored the tenant applications. I showed the house to several couples and they were all great tenant possibilities but Libertas Property Management did not respond to their applications! Maintenance that should have been done before I moved in was not done and then it took 5 months for them to do it. They are an awful company to rent from and are an awful company to leave your property with! They have many strict rules and their application is extensive and then they don't follow their own rules and regulations. DONT deal with them - they are awful! If ZERO stars were possible that is what they'd get. Once the place was rented out, they never did send me any of the final paperwork even though they said they were, and they kept my damage deposit even though I did a walk out inspection with them and everything was 100% Perfect upon move out. There was not any damage and the place was spotless as if it were a brand new unit! In fact, the guy that did the walk with me said to me it looks great! I have the walkout inspection report. read more

One star for just existing other than that they are very poor in every aspect of their business. We hired them to rent our house but it sat vacant for 4 months while the maintenance bills kept coming in every month. So they were making more money than if the house was rented! Our property had a projector which was taken with no sign of forced entry (per them and per police). Libertas would not take responsibility for the damage and the stolen property even though they were the only ones with the keys to the house. DO NOT USE THEM OR YOU WILL REGRET! read more

Poor communication. Rude owner. Don't care about tenants. Money grab. I just spent the last year dealing with this company and I would suggest avoiding renting from them at all costs. Right off the start they lied to us telling us that some major repairs to the unit we were renting would be done before we moved in that almost a year later are still not finished and when talking to them about it they didn't even have any idea what I was talking about. I spent the first three months constantly calling and emailing trying to get my landlords info because have no walls and leaking roofs was not part of the lease.They insisted, to both me and my landlord that they didn't encourage communication between us and refused to be a competent middle man on trying to figure out what has actually going on. The lady I dealt with was beyond rude and could obviously care less about the tenants, getting mad at me for emailing her so much when she went on vacation even though she had been dealing with me for over 3 months and never bothered to led my know after consecutively lying to me about when things would get done (end of the month, in three weeks, time after time again). I was SHOCKED to find out later on that the inconsiderate person I was dealing with turned out to the OWNER! Talk about not caring about the customers and being a complete MONEY GRAB. I've been told that repair men were coming to work on issues within the building and they just wouldn't show up or call about it over a month later. AVOID AVOID AVOID! read more

STAY FAR AWAY FROM LIBERTAS!!! I hired Libertas to manage my condo after I moved away from the city and I have nothing positive to say about my experience. It took them several months to find a tenant, and when they did find one they didn't address any of her questions. They lost the keys to the unit's storage locker and one of the fobs for the underground parking. When I questioned them about tit, they tried to blame me, for allegedly not providing the keys. When I was able to prove that I did in fact provide these keys as stated on our contract, they ignored it! My tenant ended up getting in touch with me through other people in the building, and I proceeded to terminate my contract with Libertas and deal with my tenant directly. This company is useless! They didn't address my concerns, they didn't provide the services they agreed to and then proceeded to act like cowards. If you want to pay them to mismanage your property and give you a headache, then go for it, otherwise, steer clear! The WORST customer service experience of my life! P.S. - they still have yet to reimburse me for the lost parkade fob read more

Unprofessional and rude. I've just been trying to see a place and they didn't contact me for five days. Then they only gave me a 3:45 PM time- ten minute window to view it. I missed the appt because I work full time. Tried to contact to rebook? No one answers the phone. Whoever is managing their emails needs to revamp their etiquette. read more

So, it all started out in early October, when I had to make a few phone calls just to get them to replace a broken fridge, they came by with a very dirty old loaner while the other one is getting fixed, then by the middle of November, they send me a lease renewal for the end of December, after a few calls again, I finally get in contact with someone and ask if its possible to sign only a 6 month lease, I've been here for 2 years already, Carolyn tells me she will get back to me right away about a 6 month lease... December 12, after no correspondence, I get the new lease in the mail stating they want a 12 month lease and extra money per month, with just over 2 weeks to sort out a new living situation, I get fairly busy and on Dec 28th, someone puts the notice on my door to inspect the premises on the 30th, after waiting the whole day from 9-6pm and a few ignored phone calls, its now Jan 9th and they still haven't come by for the final inspection or sent me my $1300 damage deposit read more

I would like to have put no stars for Libertas. We currently rent a property from Libertas and can agree with the above post. Our house had problems when we viewed and we where promised they would be fixed by the time we moved in. We are two months in now and nothing as been fixed, they keep coming up with ways to charge more money sending demanding letters but unwilling to do any repairs. We went to the office to try and speak with someone and got told to leave or they would call the police I invited them to do this, they then had a guy come in to try and bully me. After weeks of email back and forward all the false promises I have finally been given a answer. Libertas state in a email they are not going to do any repairs. We have been told by next door that the ex tenants have the same prelims and the other day a Edmonton health inspector told me he has visited the house many times and libertas are unwilling to do Amy repairs, his advice is move, which we plan to do. Stay clear of this fly by night company. read more

I used Libertas to manage the rental of my home while I was on a work assignment out of the country. I continued to use them for over 3 years, this was a mistake. They were rude, unresponsive and unhelpful - they even named called in email correspondence. I fired them and the response from the tenants was "thank you - they were awful to deal with." Since then, I have learned that the previous tenants that lived in the house has crashed a car into the garage and caused significant damage that was never brought to my attention. I would never recommend using Libertas. Horrible company. read more

Not professionnal at all. when they took over from our previous management. Nothing in writing. Just phone call a couple of opening day prior the next month Saying that they took over our previous management, now on, the payments should be made to them. and WE had the resposability to be sure that they'll receive the rent on time! No official letter. It could have been anybody! Also, when something breaks down. Took forever to fix the problems. On top of being very unfriendly over the phone or in person. Finally, we've decided to rent that house to havean idea about the neighborhood prior to buy anything. But Now that we know how professionnal tey are. We'll never buy anything from them. I'd like to say something positive here. But honestly, didn't find anythind. Don. read more

I have been dealing with Libertas for a year now with them acting as management company for rental of my 3-bedroom 2000sq ft house in Leduc. I'm an oilfield employee now living in the UK and I have a busy schedule that does not allow me to micro manage this AB property. I have found Libertas' responses to my queries timely and succinct. We rented my property quickly (unlike the above customer) at my asking price & sorted out the payment details easily. The rental money is in my account at the same time every month, and they have a convenient online portal which has all the relevant tenant & rental information. I wouldn't hesitate to recommend Libertas to anyone else looking for a hassle free professional management company. read more

*NEVER RENT FOR THIS COMPANY** We rented with Libertas Property Management for over 1 year, gave them 2 months notice we were moving out and paid their lease cancelation fee ($500.00!!!! with only one month left in our lease) and still have yet to receive our damage dept. back! Even after the courts ruled in our favour to return the full damage dept, plus court cost. We are now in the process of having the funds garnished from them by the courts. This has been an awful experience i would never ever recommend Libertas Property to anyone ever! read more

Apologize for not doing a review until now. I think Libertas gets somewhat of an unfair shake on things. I had a very unpleasant experience renting from a landlord who showed zero interest in dealing with any problems. Bad foundation leaks, exposed wiring, bad appliances, messed up furnace, etc. They cant force a landlord to do work when theyre only interested in profit and not the tenant's well being. I got out after the lease was up, and glad I did. But Tania was always great about things, and did what she could. I would give Liertas another chance in the future. Guys just know what youre getting into before you sign (the house not libertas...). Under the right circumstances dealing with Libertas could be great... read more

Word to the wise, do not expect an expedient answer to inquiries about properties and rentals. When one searches for properties, it's usually because of the need for shelter and a home for their family. residing in a hotel is cost-prohibitive and dysfunctional. To have a company take multiple weeks for a property does not inspire confidence if problems were to arise during the tenure of lease. The owners must also be getting impatient, knowing their properties could have been rented much earlier had LPM done their due diligence in expediting inquiries and applications. Financial loss and undue stress for everyone but LPM. read more

Don't bother getting a rental place through Libertas Property Management. They are incredibly apathetic, and have the worst organizational demeanor I have ever had the displeasure of experiencing. Called to book a showing, and you don't even get to talk to anyone you have to leave a message. Then, when she called me and told me that they happened to be showing the suite I was interested that evening, I signed up for a viewing. She told me to be there at 6:00pm. I wasn't told that the property had private gated parking and there was no parking around the place otherwise. We showed up at the front of the property for 25 minutes only to have no one show up to show the suite. Awful management, wouldn't want to rent through such an terribly managed business anyways. read more

One star is being overly generous! Where do I start?! I could not wait for Libertas to be out of my life. I wish so sincerely that I had read reviews before even looking at one of their rental properties. In the 12 months that I had rented from them they have failed to return my calls or emails on a wide variety of issues on numerous occasions, they have failed to even try to be accommodating when it came to inspections and the state of the unit when I moved in was laughable. After extensive negotiations with them over the course of weeks, they reluctantly agreed to give us a whopping $40 to clean the filthy unit! It then took them three months to get us the promised money! (FYI it took two people an entire 9 hour day to bring the 1100 sq. ft. unit to an acceptable level of cleanliness!) Their contracts included clauses to maintain the landscaping... on our fourth floor apartment there is, of course, no landscaping so when we asked to strike it from the lease agreement, they pushed back heavily (minor issue but I'm sure they would have tried to get more out of us if we hadn't had that piece removed). During our initial move-in inspection, they were constantly pushing us, telling us that they had somewhere else to be. In the short 15 minute inspection, we caught major pieces of damage that had we let them rush us through, I'm sure would have been missed. Getting hold of someone to talk to about any issue is an impossibility, as one other review stated, and only when I called the president of the company, did anything actually get done. Over the course of the lease, I was forced to call the landlord and tenant board on one occasion. Libertas also sent out notifications that did not apply to our situation. I just count my blessings that Libertas is no longer part of my life! read more

I have been with Libertas for over 5 years now. I live out east and have multiple properties in Edmonton. After being with 2 other management companies in Edmonton, I have to say that Im really impressed by their communication, systems and staff. In addition, I have an online portal that gives me access to information regarding rent collection, tenant communication, maintenance etc... They fill vacancy quickly with excellent tenants. I follow up with my tenants regularly and they are also pleased with Libertas. I highly recommend them. read more

I have rented from Libertas for 1.5 years now and have enjoyed my experience with them. They have responded to my maintenance issues in a timely manner and have corrected the issues in one visit. When I was looking for a rental, I called many places looking to view properties and they were one of the only companies that called me back. I can't comment on the other reviews here but I know that my experience has been great. I highly recommend renting from them. read more

I am currently renting a house from Libertas; And I pitty the owner. I have had water pouring from between the house and eves for over 10 months now. The water then gathers on the ground seeping into the house. We can't even walk into my back yard without going through a water fall, the grass is now ruined, and in the winter turns into a skating rink! Libertas came and installed 1 down spout for the entire 1100 sq ft house, that drains into the lowest part (looks like an old garden) of the back yard, leaving water to seep into the basement. Now the owner will have to deal with mold issues, and lots of water damage. They rented us one house, and when we went to pay the SD, and sign the lease they told us this house was taken????? With 1 day to find another place we were stuck in an undesirable area of Edmonton, then we were told that we have to pay an extra $25.00 per month for each of my dogs, on top of that we had to pay an non-refundable pet application fee of $250.00. So, they made almost a grand off my dogs, who have to be watched outside due to the fence being in such disrepair, I doubt it will last this winter. They advertise a rental rate, but careful, if the rent is not what is seems, they have a incentive (late fee) that if you pay your rent on the first you get $100 off rent (that is the advertised price). It is simply a way to beat the RTA bylaws. I can't believe these people get away with what they do, they simply are crooks. read more

I attempted to view a home to rent through Libertas Management. After inquiring about the property, I received an automated email telling me the time of the showing. I arrived 20 minutes early and waited until 20 minutes after the scheduled showing time, but the agent was a no show. The only contact number I received was to the office which was closed for the day. The next day I called and asked to speak to the agent to find out why he didn't show up. They laughed at me and said he doesn't have a work phone, and that it could be for a number of reasons. They were extremely rude and refused to give me any answers and wouldn't schedule another viewing time that fit my schedule. I had to miss work for the first one, and refused to do so again hoping they would show up this time. They only offered another automated email when another "group showing" was available. They do not care about customer service, and are very unreliable. I would not give this company any of my time or money, and would look elsewhere to rent a home. read more

My wife and I have recently rented a property from Libertas Property Management. We couldn't previously view the place since we were relocating from the US. We checked the pictures and read that everything was "clean, bright, and renovated (!)." I have rented many places in the last nine years and never have had a bad experience; we decided to put in our application. Never had a bad experience until now!!! Three of our helping friends, my wife and I arrived at Edmonton on a Friday evening at around 7PM. A day before our drive, we were asked to keep in touch with the property company in order to be let in our new place. We did. In the afternoon, Carolyn called my wife saying that the move-in on Friday won't happen so we had to take a hotel room. $145/night. Anyways, we were ready to forget about it. Next day, Carolyn came to the townhouse at precisely 9 AM (time promised). We walked in an extremely disappointing environment. If this place is called "clean and renovated", then I cannot picture a place that is "dirty and not renovated". Carolyn was rushing to go on her vacation with a man waiting in the car so she did not even do a walk-thru. All she said that we should do the walk through and write everything down and they will take care of it!(I have five witnesses for this). This is the 7th day and no one has come for a repair or for a walk-thru. Moving on, the fan in the master bathroom is not working, there was no shower knob for hot water and the shower nozzle part (we pull to switch the bottom water to the top one) did not exist. There were at least 15 to 20 screws on the walls plus the drawings!! There is a huge "I love you" drawing on our living room wall and the entire wall in the basement has been drawn on!! I am asking the management: Did you guys even hire a cleaner before the new tenants move in??? If so, how can you miss a huge drawing on a wall? Later on, my wife was folding clothes on the floor of the master bedroom and she smelled something. She bent over and there was a urine smell on a part of the carpet. Yes, urine. I also noticed a stain by the stairs and smelled it. Another urine! Moving on, we wanted to do laundry and went to the washer and dryer. We were not surprised to find the inside of the washer all moldy and dirty. Although we have sent at least 8 emails to 4 different people about these damages, I am still using pliers to pull the wire to take a shower after 7 days and the place is the same as we first walked in. The only repair was to install a shower knob and in order to get it done, we directly called the maintenance people without dealing with Libertas. They said they would send a cleaning person two days ago at 5 PM. We waited and waited. No cleaners showed up. Allegedly, the owner of LIBERTAS cancelled the cleaning lady. Now no one is coming to clean this house. We called the Health Inspectors and they are coming within the next two business days. Until then, we cannot clean this apartment. When we called to make an appointment with Tyler (the owner), he did not want to see us. Yesterday, we went to talk to Carolyn and her co-worker had to beg her to come to talk to us. This is a customer service oriented business and if you can't meet with your customers face-to-face, then why being in this industry??? It is a long writing, but I want the readers to be aware of this company before they decide to rent from them. I wish we read the reviews before even dealing with these people. Tyler, I have never written a bad review in my life. Usually, directly dealing with the management team resolves the issues. However, you did not want to meet with us and talk to us. In this case, I have nothing else to do but warn others. If we met, talked and tried to resolve the issues, I would have never written this review. Sorry, but you gave me no chance. read more