Remodeled the master bedroom in our home. Gutted Bathroom rebuilt shower and installed a new…read moreJacuzzi tub. Double sink with Stone counter top. Twenty years ago our home was built and the bathroom was designed with a fiberglass one piece shower and the tub was a soak-er but had no luxury, everything was that "man made" culture marble, plastic look of the 90's. It was just not functional or very attractive. Erik came in gave us lots of different choices and helped us design the bathroom to fit our needs. He was so creative and such a professional and knew what we expected. He helped us chose our colors and which tile and stone would match. He and his small crew worked well together and quickly. Erik and his crew were on our job everyday from start until finish, they worked tirelessly and steady for the three weeks it took to complete. They were always punctual and took care of our home as their own, laying runners over our carpet areas and picking up their mess and vacuuming the traveled areas before they quit each day. We gave a down payment at the beginning of the job and then divided the remaining money owed into 3 other payments paid out each Friday. We were so impressed with his crews honestly, I had dropped a clip of money equaling around 1100 dollars it had tumbled under the foot of my bed and I had no idea where the money had went. Later that afternoon Erik approached me with the money and told me where it was found. I was completely grateful I thought I had lost it at the mall earlier that day and was so relieved to have the money back. We have another bathroom and possibly a kitchen to redo. We will always hire this company for every repair and remodel we have to do.

We had our master bathroom completely gutted to the studs, removing the vanity, drywall, tub,…read moretoilet, and a portion of the floor that was rotten. We purchased most of the fixtures & tile with the delusion of doing the work ourselves, but we quickly realized that the project was far beyond our capabilities. Erik and his team did the demo, installed all of the new sheetrock/concrete board, installed all of the new fixtures, installed the tile, painted, and completed all of the extras of a remodel. They did a FANTASTIC job on our bathroom. I could not be more pleased, and I will definitely call Erik when it is time for our next project. Our bathroom was a disaster. Poor construction and cheap materials had left us with a rotten floor, inadequate insulation, flaking sheetrock, and a broken exhaust fan. Erik gave a very reasonable estimate to take out & replace everything, we felt very comfortable with him (especially after reading his reviews), and we were able to book him for a month later to complete the job. From the moment his team arrived until they finished a week later, Erik and his team did an excellent job. They had everything gutted on day 1, and everything was finished within a week. He took the time to walk us through every step of the project, explaining what they were doing and why. The bathroom has been completely transformed and is now a showcase room in our house instead of an embarrassment. Erik and his team were extremely professional, helpful, and thorough. We will definitely call Erik again!

Horrible work. Not licensed,even if he says he is. I doubt he is insured like he says.read more

Poor service. Messed up with deck and tile. Be careful with this scammer.read more

I just want to say that these contractors are the most honest hard working guys I have ever met…read more They put their heart and soul into every single thing they do. We have a business with three locations and they have done various projects in all three, from a new build, to a partial remodel, and finally a full remodel. I have had some crazy ideas and they have turned each and every idea into a reality with no hesitation or complaints. If i could think it up they have been able to make it happen. They never say no. Joe and Jay Quillen are a rarity in todays business world, good hard working guys who charge a fair price and care about what they do. If you are in the market to build or remodel you definitely need to give these guys a chance they won't let you down. Thanks Quillen Contracting you guys are the BEST!!!!

From the owner: Quillen Contracting Co LLC is a business categorized under special trade contractors, nec, which is…read morepart of the larger category others miscellaneous retail. Quillen Contracting Co LLC is located at the address 838 County Road 28 in Florence, Alabama 35634-6341. The Partner is Joe Quillen who can be contacted at (256)767-1449.

2 workers came to repair a plumbing leak and said if I changed out the regular pvc pipes to the…read moreexpanding upgraded flex pvc it wouldnt leak again, on the security camera you can see one of the guys stood around outside texting on his phone. the 2 pipes they charged us $695 for a $300 job !!! They sat in their van an hour and 15 minutes and billed us for that, they waited until we came home from work instead of billing us through the mail like most local plumbing companies do. I will never use this company ever again. UPDATE: the work they did only lasted one winter season, the same pipes leaked again after winter so the expensive flex PVC did not solve the problem, so the upsell was not worth it. BEWARE: RIPPED OFF

I rarely complain about a service company, but I feel I need to share my experience with MPE…read moreServices--an experience that still haunts me like an unfriendly ghost. I had used MPE for years to service my HVAC unit, and during a routine annual maintenance request, my system was working perfectly. Not a hiccup, not a rattle--just smooth, quiet air like a well-behaved appliance should be. I was told annual servicing helps keep the warranty active, so I scheduled it. They quoted me a price, then offered a discounted combined price for an additional year of service, which I prepaid. Easy, right? Oh, if only. When they arrived, they informed me they found a faulty fan. This was news to me, considering the fan was working just fine before they touched it. But okay--I agreed. The part was under warranty, and I paid the labor and service fee. After replacing the fan, the unit immediately began making a much louder noise--like it suddenly decided to audition for a metal band--and then the entire system quit working. Dead. Silent. Except for my wallet about to cry softly in the background. I called them back, and after a second look, they said I now needed a new valve part... a very expensive valve. They also "adjusted" the fan to reduce the noise, which was kind of like putting a band-aid on a broken leg: appreciated, but not useful. So, to recap: they serviced my perfectly good unit, and I ended up with a broken unit, a big repair estimate, or the option to buy a brand-new system from them. Amazing upsell strategy, if nothing else. At this point, I'd had enough and called another company. These new folks discovered that someone had pinched a wiring harness when the side cover was opened and closed--basically creating problems out of thin air. They also told me the fan was installed improperly and incorrectly adjusted. As in... the fix needed fixing. They got it working again, though at a significant cost. At this point, all I wanted was distance between me and MPE--preferably several zip codes' worth. But of course, the saga wasn't over. This week MPE called, cheerfully wanting to schedule the next prepaid maintenance visit. I explained everything that happened. They seemed entirely unfazed, as if I had just told them my favorite color instead of detailing the HVAC equivalent of a horror movie. I asked for my money back for the prepaid service, and they refused. So, here I am, sharing my little HVAC adventure so no one else has to go through the same chain of chaos these folks put me through. If my story saves even one functioning fan from a tragic fate, it will have been worth it.

Man of his word. He should have sued you Donna and still might now for stealing his tools, damaging…read morehis truck, non-payment, report you for insurance fraud, ​and the only person you are hurting is yourself. He has multiple witnesses. He just got tired of you taking advantage of him like the last 3 contractors and like you tried to take advantage of me too. Next time pay to replace a bathtub instead of keeping original 50 year old plumbing. He warned you. You had the same leak before he got there and it wasn't fixed. He showed me the estimate and pictures and he did EVERYTHING on it and you still have an unpaid balance. Funny how there is 2 sides to every story. Signed Ray

I gave 1 star, but if I could go lower I would. I contracted this company to do a major remodel of…read moremy basement apartment. They submitted a bid on the project and within the firs two months of the project went over budget 30K, all of which was listed on the invoices as "Labor". I was hit with one excuse after another for the consistent work delays and stoppage. The owner of the Company refused to address any issues I had about the timelines. Also, many of the issues were caused from a severe lack of "on-site" supervision. The owner would schedule work to be down, then have to remove the completed work to do plumbing or electrical work that was missed because of poor planning with subcontractor scheduling. The proposal listed 4 months to completion of the project and we are now 7 months into the remodel with less than half completed and over budget by more than 30k. If you have a project to do, these people are not the ones to do it, unless you truly enjoy stress and wasted time and an empty bank account.

After 2 months into my major on suite bathroom remodel they quit and left a mess. My onsuit bedroom…read morefurniture and carpet was left uncovered and coated with Sheetrock dust when they demolished the bathroom and cut the bathroom doorway. Wooden shelves were stacked on my uncovered wood dresser and left scratches. After complaining the coved everything on top of the dust! They completed most of the major work but the finish work was left undone as well as my vanity and shower glass install. It seems they sub out the work and the owner can't handle customer complaints. I had to get them to redo the Sheetrock and paint but still had issues with the Sheetrock work around the new bedroom door installed. The owner refused to ever come out and look at the shoddy work done from the beginning and threatened to quit early into the remodel. A few days after they quit the granite company came out and completed the vanity install they had scheduled and did a wonderful job! We are now waiting on the shower glass company to install the shower glass. I had arrange for my carpet company to come out and stretch the carpet and install the 2 door transitions. I also arranged for my plumber to install the vanity faucets. I also need to complete the cabinet work and install the AC ceiling vent as well as other odds and ends left undone. Over promised and under delivered!

Great service and help in selecting the desired product. Installation was professional and it…read morelooks great! Pricing was competitive.

From the owner: The Wood Floor Store LLC provides homeowners and contractors outstanding selection of flooring…read morematerials in the Florence, AL, area.

This company did some work for my neighbor and, when they left, there was something of mine missing…read morefrom my back yard where they had been working (installing a chain-link fence between the two properties). I do not have absolute proof that they stole from me.....only very strong evidence. The owner, however, was not at all concerned and told me not to bother him again. A reputable business owner, in my opinion, would be concerned about the mere suggestion that someone was stealing while in his employ and would be eager to either prove their innocence or make things right. He was willing to do neither.

From the owner: At Mark Davis, we are the repair and restoration professionals you can depend on. Mark Davis is a…read moreone stop shop network of full-service emergency services, roofing, restoration and Reconstruction Company. As certified specialists, we have the knowledge, expertise and experience to deal with all types of property losses. We use the latest technologies and scientifically proven methods to restore your property and your belongings to the condition they were in before the damage. We are Licensed and Insured and offer Residential and Commercial Service.