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    Schumacher Insurance Agency - Vice President, owner

    Schumacher Insurance Agency

    (9 reviews)

    Came here almost 4 years ago to set up a homeowners insurance policy and perhaps to bundle auto…read moreinsurance as well. The lady who I worked with Judy was nice enough at the time. I set up a HO insurance policy with Cumberland, the auto rates she was trying to get me were not competitive at all and were very overpriced. She was super judge-y and pushy when I politely declined the auto insurance but regardless of that I just went with a homeowner's policy instead of bundling... I've had several issues over the years, first my HO policy went up every year despite the fact that I've never once put in a claim. When I tried to call Cumberland they literally would not speak to me: told me I had to go through Schumacher for any issues and they cannot talk to me. Annoying but whatever... I get in contact with a woman named Leslie because, according to Leslie Judy couldn't help me (? Weird) then Leslie gives me a whole rigmarole about why my rate increases. She claims that Suddenly Cumberland is telling me I'm under insured after having been with the company for two years: the company raised my amount for what my house is worth to almost $200,000 more and raised my rate which is shady as fuck. Finally after a million phone calls Leslie told me the company made a mistake and lowered my rate. Shady as fuck all around... Now I decided, since my Cumberland policy was increasing yet again without filing a claim, to look elsewhere. I called NJM insurance and got an amazing rate (almost $200 less than my rate) which was on par with my current HO policy. I called to talk to someone about canceling my policy with Cumberland and lo and behold Judy can now help me. So I tell her I want to cancel and she keeps me on the phone for twenty minutes trying to change my mind and tell me that NJM is not a good company and that I'm making a mistake, she offered to find more competitive rates and to bundle my auto insurance policy. I told her I was going to switch and made my mind up. She emailed a cancellation form, I emailed it back with my signature and she needs my new declaration page to see if it's "worth it for me" to switch to NJM. I just want to be fucking done with this company and their bullshit and I'm somehow still getting suckered into having another conversation with this woman who was completely unhelpful when I was having a host of issues a few years ago. Where were you then? Seriously I just can't wait to be done with this place and to have a new policy that won't raise my rates constantly and not be able to speak to the company who i have my policy with! Just so stupid and inconvenient. I will never go through a broker again, especially not this company. Yes it might be "convenient" to have someone do the work for you but when I cannot even speak directly to the company that is insuring me I have a real issue with that. Beware and look elsewhere.

    I have been with Schumacher Ins. Agency for over 10 years. They never disappoint! One thing I love…read moreabout Schumacher is that each year, they will call me when I can get better insurance rates from a different provider. As a broker, Schumacher goes above & beyond. Specifically, Getine Taylor (and the rest of the team as well) - Getine is always friendly, willing to share knowledge that is in my best interest, professional, and FAST. Her promptness when taking care of me has me spoiled as a customer and raises the bar of excellent client relations for other companies I deal with. Keep up the great work!

    James Semko - State Farm Insurance Agent - State Farm Logo

    James Semko - State Farm Insurance Agent

    (2 reviews)

    Whoop! I'm the first reviewer for James for State Farm. I wanted to say my experience has been…read moreawesome with James. He is the reason I came back to State Farm after a 3 year hiatus. He made the whole process from insuring my McLaren to transferring all my insurance over to State Farm smooth as can be. I want to say James provides excellent service and definitely goes out of his way to ensure that customers are happy and satisfied. I will definitely remain a customer with State Farm due to James. Thanks!

    ive been driving since i was 17 years old and i am now 37 which means ive been insured for 20…read moreyears. this is the worse company ive ever encountered. this company will lie and lie and leave you will the bill. i signed up with this company in october 2021 and i cant take anymore lies. james and his assistant monika should be put of of business. i have the emails as proof as toeverything im writing on this review. they failed to inform me that it was some paperwork that state farm required and i was on the hook to pay for the penlty. every month since october its been an issue. they clearly dont care and i had to go. my bill was on auto-pay, they went in my account and took a payment twice in one month. i call and email over and over again just to be lied to and told the issue is fixed and then the letter comes in the mail from statefarm with the truth and i am either being threaten that my policy would be cancelled after i was told by james or(and) his assistant that thing were corrected. i am also seeking legal action. ebony

    Liberty Mutual Group - homeinsurance - Updated July 2026

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