Great business. Super nice people and always pleasant to work with. Shops your needs out to find…read morethe best prices

Very good business. Nice people. Easy to do business there. I have used them for years and I'm…read morehappy.

Great brokerage that helped me out with my workers' comp as well as my course of construction…read moreinsurance when I was building my new custom home.

Great service. Highly professional and very prompt…read more Fulfilled our small-business insurance needs. Superbly recommended!

I worked as a claims adjuster at another large insurance company. I left the organization for…read morenumerous reasons and it was time to find new insurance. I reached out to numerous insurance companies here in the Valley including numerous insurance brokers. My driving record is impeccable and we've not ever filed any claims. Despite all of that, the varying quotes I was receiving fluctuated by nearly $1,000.00! Kaitlan reached out to me from this State Farm office and gave me an excellent quote that was actually on par with the coverage and price I was paying with the employee discount from the last company I left. It was awesome! We communicated via e-mail and telephone and she was always very quick to respond. She even responded after hours on numerous occasions which was completely unnecessary, but certainly appreciated. She went above and beyond for me to secure an awesome quote, e-mail me temporary insurance cards, e-mail the appropriate declaration pages and answer any question I tossed at her effectively and efficiently. I would whole-heartedly recommend Kaitlan and this office to any of my friends or family needing to secure excellent insurance with great coverage at a phenomenal cost. Stop wasting your time filling out all of those silly online insurance quote request forms. Stop wasting your time with cheap insurance brokers who are only going to supply you with sub-par coverage. Forget about that silly gecko. Liberty isn't standing with you. Flo doesn't know anything about insurance and trust me when I say, Nationwide is on every side except for yours when it's time to file a claim. Contact Kaitlan at Brendan Weak's State Farm office and get some peace of mind once and for all.

Erik Lund - Hands down one of the best insurance agents I have ever had the pleasure of doing…read morebusiness with. He took great care of me when I bought my home back in 2010 by not only making sure I received everything I needed and then some, but for a rate that did not break the bank and included everything else that others also offered, except for alot less! I just recently contacted him because my auto insurance rates were once again going up and this time by $17! This after it had gone up around $3 or so the year before. Since nothing had changed i.e. no tickets, no accidents, etc. I didn't quite understand. So what did Erik do? Work his magic for me once again. He got me the exact same policy at a different agency for $27 less a month. SCORE!!!!!!! He knows how "special" I can be as a client so if he can put up with me, I know can handle anyone. So if you are in need of home, auto, or life insurance, contact Erik Lund immediately. You will not be disappointed.

Upon the recommendation of a friend, I got in touch with Frank Sidoti with Sidoti & Pawlowski when…read moreI was shopping around for new insurance. There were a few challenges I was dealing with, but Frank was absolutely wonderful to work with. He explained all of my options and went out of his way to figure out what would work best for me. I had been with a national insurance company since high school and had never even considered exploring other options, but thanks to everything he did, I was able to get exactly what I needed at a fair price. Thank you, Frank!

Ray was/is very helpful...and I didn't feel "sold." He was able to find a Policy I could live with,…read moreand he is now my agent. He could be yours, too; give him a call.

Ray was great to work with, he was able to get much lower rates with the same coverage's on all of…read moreour vehicles. I may have just caught him at the right time because he was able to get everything from the quotes to contract all in the one phone call. Very through and attentive. Highly recommended

Phoenix Insurance Group is amazing and has helped me so much with obtaining insurance over the last…read more3 years. I was feeling lost and frustrated and they were able to help me find what I needed.

Great insurance company! Always very responsive & helpful with all of our needs. We will continue…read moreto recommend Casey & her team!!

Unprofessional and uneducated about what vehicles State Farm will insure. Worked with them on…read moreseveral calls and received emailed quote. We were ready to make the switch and that's when they told us a 2018 vehicle was uninsurable because it had a key start instead of a button start claiming high risk theft.

- Quick and easy -…read more Talked with a real rep moments after sending a request for a renters insurance quote. I received my insurance policy 5 min after getting off the phone. And it was only $1 more a month then the Erenterplan insurance that was recommended by the apartment. (Who also placed me on a 10 min hold x_x)

An insurance agency that cannot keep a commercial policy active has no business handling insurance…read more I would give Insurance Professionals of Arizona zero stars if that were an option. I used this agency through one of its agents, and the level of negligence and lack of follow through was absolutely unacceptable. My commercial truck insurance policy was allowed to lapse because the agent failed to properly handle the policy and follow through on what needed to be done. Once the policy lapsed, it was canceled. That single failure created a nightmare that took me approximately six months to resolve because finding another company willing to insure a commercial truck after a lapse was extremely difficult. I was the one who suffered the consequences, lost time, and dealt with the added expense and frustration, even though the lapse was not caused by anything I failed to do. This was not a harmless clerical mistake. Commercial truck insurance is critical to operating a business, and allowing a customer's policy to lapse can shut down that customer's ability to work. An insurance professional should understand that better than anyone. I also later discovered that I had apparently been given misleading information about another insurance policy. I was led to believe the policy and its payment arrangements had to be handled through this particular broker. I later learned that payments could have been made directly through the insurance company. That left me feeling as though the arrangement benefited the agency far more than it benefited me. After reading other Yelp reviews, including one describing remarkably similar issues with poor communication, missing follow up, and questionable explanations, it became clear that my experience was not necessarily an isolated incident. Insurance is built entirely on trust, accuracy, and follow through. In my experience, this agency failed at all three. Allowing a commercial policy to lapse and then leaving the customer to deal with six months of consequences is inexcusable. I would never trust this company with another policy, and I strongly recommend that anyone considering them carefully review every document, verify everything directly with the actual insurance carrier, and never assume this agency is properly managing your coverage.

My husband and I own several businesses. We trusted Insurance Professionals of Arizona with both…read moreour commercial and personal insurance for years. Unfortunately, that trust was misplaced. One of the most costly mistakes involved our workers' compensation policy. In 2025 my husband specifically instructed Jacob to remove himself as a covered officer, but that was never done. As a result, our workers' compensation audit resulted in over $6,000 in unnecessary charges that we had to pay just to keep our coverage active. We were assured the mistake would be corrected. It wasn't. The following policy year, Jacob made the exact same mistake again by leaving my husband listed as a covered officer despite being instructed to remove him. This time, it resulted in nearly $11,000 in additional audit charges, jeopardized our workers' compensation coverage, and caused our business significant financial harm. We have emails and text messages acknowledging that this error occurred. We also discovered that Jacob routinely financed our insurance policies through First Insurance Funding, telling us the financing only cost about 1-2%. After reviewing the financing agreements ourselves, we found the actual financing charges were approximately 15%. Had we been given accurate information, we would have made different financial decisions. As business owners, we expect our insurance agent to accurately manage our policies, provide honest information, and take responsibility when mistakes are made. Instead, we experienced repeated errors, substantial unnecessary costs, and a complete lack of accountability. If you are considering using Insurance Professionals of Arizona, carefully review every policy, audit, and financing agreement yourself. Our experience was extremely costly, and we would not recommend them based on what our business has gone through.