This driver was rude ,very unprofessional and very aggressive manners ,disgusting attitude ,40years I have used this firm with no issues like this ,on the journey I asked him to call at a cash machine as I needed cash for myself ,he must of assumed because I had cash on me that I would pay cash ,although every day I do this journey and pay by card and ask for a driver with card payment machine ,I did a stop at the shop and saw a friend and said a quick hello for the driver then to say to me you pay cash ,I said no card like always ,when I am in the shop he said to my partner he buys drugs with cash so I want paying in cash ,to say I buy drugs and swear shout at my partner and tried guilt tripping her by also saying I have kids to feed so want cash ,driver should not work for this firm as he will loose customers with his bad attitude and also if he doesn't like taking cards when the firm clearly states card payments accepted ,rang office and told them ,I won't hold my breath waiting for an apology read more