Customer service rep Kim was rude I then asked to speak to manager Elizabeth and she did not…read moreapologize for his rude service. At least she solved the issue in less than 5 minutes something Kim was incapable of doing or offering since he was so hung up on doing it ONE way. I wasted so much time on the phone for something that could have been solved in a few minutes. Hopefully they don't make the same mistake to others.

I was very frustrated in trying to use an authenticator, which somehow was selected on my account…read more Could NOT figure it out, even though I am very familiar w/online banking, transfers, SMS 2-factor, etc. THEN I was frustrated that I could find no customer service phone on the website. I was forced to look up a phone number on google. However, once I reached someone, they were pleasant, the problem was resolved quickly and I got my business taken care of. So, if you can contact their c.s., they are good. This is my 2nd experience w/brokerages that "hide" from customer contact. I wrote a blistering review of "yieldstreet" for the way they mishandled my transfer (they transferred $10K to a bank account that I had plainly told them had been closed and took about 5-6 weeks and countless emails to get my $$). I think I will look for those that def. include a phone contact for c.s.

Came in here to get some help with my account but how can you get help when the banker can't even…read morecomprehend simple English. Her name was Janet Sheer and she was the most rude and ignorant person that can possibly work for a bank. Probably a DEI employee. My apologies for not being black or speaking ebonics. Taking the day off today to file a complaint and report this to BBB for discrimination. I recorded the whole incident and will speak to my lawyer as well. Not my fault you don't like to do your job and help people like you're supposed to. But that's what happens when you live in 2026 with a Jim Crowe mindset. I know it sucks to see another race do good to you all, specially when your kind kills each other for no reason, stabs people for no reason, burns them on the CTA and you all have the audacity to think you all are better. I can't remember the last time one of my relatives had food stamps or lived in government housing. But hey.. wE wErE kInGs AnD sHiT.. keep waiting for them 12 acres and a mule.

This is standard size with three tellers, several banker's, a conference room and a bathroom.read more

They have no subwoofer ban and do not enforce volume levels in their buildings…read more You are rolling the dice on a peaceful living situation. We rolled badly and were miserable for a year. Frequent reports to property management with no action or support despite pretty clearly blatant lease violations. Best advice: Don't roll the dice at all.

Please pay attention to these previous reviews. Do not consider renting from this group! They lie…read moreon their marketing and post unavailable units, solely to collect your contact info. They text constantly, demanding frequent re-confirmations of scheduled showings, then cancel literally at the last moment telling you the unit is unavailable. This is predatory, manipulative and as low class as it gets. From other reviews on this and other sites it is clear that they treat their current tenants despicably as well. STAY AWAY.

We would recommend Jesse to all our friends and family. He was so laid back but detail-oriented at…read morethe same time. He has so much experience in the market and gave us invaluable advice. He put us in touch with great contacts for loans and attorneys as well. Overall 10/10 experience!

Ahh! This used to be Floyd's Barber Shop, remember that! This is smaller than some of the other…read morelocations. They have small business, commercial banking, personal banking services and etc. The staff and services are very good.

Giving this no starts! Completely incompetent. Went in to do the biggest wire transfer of my life…read morefor my first home and they completely screwed it up. I literally handed over all the info from the title company and sat there for over 1 hour while they botched the transfer! Could not sleep that night after I realized. Lara was the banker who helped me. UPDATE: the wire was returned minus $45 from the bank it was sent to. So now this wire will cost me $85 when all is said and done. $40 from Wells (their wire fee) and $45 from Bank of America (fee for sending back the botched wire)

Geoff is the greatest! I've been lucky to know Geoff for awhile now and he helped us with our last…read moremove into a rental 1bed/1bath a year ago. We were not in the market to buy so he helped us sift through all the 1 bedroom rentals available in River North. And even dedicated his weekends to accommodate our schedules for tours. He was fast at sending us options, focused in on what was important for us to have in a future home, helped call out some of the BS that leasing agents would say to us during tours, and made sure we got a good deal on our apartment in the end. Highly recommend Geoff and Z Chicago for all your Chicago apartment needs. If we were planning on buying in Chicago he would be our guy, no questions at all!

I can't say enough good things about Geoff from the start of the process to well after! I was a…read morefirst time home buyer who did a lot of research, but Geoff helped me feel confident and advised me on the right choices for my particular situation. He is wonderfully friendly and attentive - answering all of your questions and anticipating some you might not know to ask. He looks out for your best interest and gives thoughtful advice (even when that advice might make more work for him!). And he's genuine and extremely responsive. Can't recommend Geoff highly enough.

My husband and I met with Colin to review our portfolio and make sure we were on track for…read moreretirement. His knowledge and expertise were invaluable, and the process was both reassuring and informative. I would highly recommend his services to anyone interested in preparing for the future.

My husband and I needed financial counseling as we prepare for retirement. We knew we didn't want…read moresomeone seeking to sell us products, so we wanted a fully independent source. In under 6 months, Colin's plan has put us on a very comfortable path. With his guidance, we paid off debt, reallocated funds, and developed a more-than-adequate retirement budget. His insights were incredibly helpful and his step-by-step plan was easy to follow. In addition, Colin treated us with professionalism and compassion as well as humor. 10/10 HIGHLY RECOMMEND!