Update to review dated 1/26/22: So the store phone finally started working and was fixed almost 4 months later in the month of may. I cant do 5 stars tho b/c the store has limited quantities and sizes available. If a specialty item comes out, whatever corp sends the store, that is what they have. So they my not get all the things u see on the Lids website. Also this store s going thru a management change the end of this week (5/5/20/22). The mgr leaving was tired of working 10-12 hr days all the time with no free time like the last mgr's that left.The person leaving is the only person that knows how to do stitching.. So that could be a problem when he is gone at the end of the week until someone gets trained in or well... another store mgr shows up to stitch and train a employee. Due to the strange inventory- No hockey hats? Maybe 1 or 2?! Limited jersey's. Lack of certain fitted hats/sports/teams.. .still just a 3 star rating. Employees are always nice and helpful. But if you want a team hat fitted and are driving a long ways to just go to this store- I would call first cuz to order off the web would be your best bet if you know your hate size. read more