I went there because I had spotted a very useful carrier basket that another cyclist was using, and she told me she had bought it there.
The experience was bewildering. I explained what I wanted to the assistant, who then disappeared outside to move a bike, then returned and asked what I wanted. When I said I had already told him, he trudged off upstairs and returned with the basked, without any fixings or attachments. I tried to see how it fitted on the carrier. He let me fiddle around for a while and then turned it at right angles and slid it in. "How does it stay on?" I asked. He glared at me. "Straps", he said.
His surly silence and utterly unhelpful behaviour had made the point. These people didn't want to sell me anything, would rather I left.
I left. And I won't be back. What a horrible, horrible experience. read more