Last year they moved to 130 Robertson. I was looking for the family doctor at the time. It is not easy these days... I thought I found the one. I liked the place. I liked reception staff: young pretty girls were friendly and helpful. But, here it comes...
I had an appointment for yearly check-up. I came 15 minutes earlier, but it turned out I was 15 minutes late: I misread the appointment card; I had to wait almost a month for an appointment, it slipped out of my mind what the real time was, I was really sick at the time. The nurse/ Master of Ceremonies David turned me down. They made me to pay $70 for missed appointment. I contacted one of the owners by email, explained myself: I was on disability with limited income, supporting a child. The owner never responded until I called in a week or two. He turned out to be snobby and greedy.
My next visit to the clinic turned into squabble at first: The Main Nurse aka David tried to show me "who is who": I was unwelcome at the clinic... But, he finally calmed down, when he found out that appointment was for my daughter, not me. With the help of another owner of the clinic Dr.Sadana, we cleared the mess.
I was hesitating to come back again, but my daughter loved Dr. Parbhakar and Dr. Sadana. They both are good in what they do, and they are really nice people...
For my next appointment with my family doctor I had to wait two weeks... Not easy when you are in pain. There was an option of "drop in", but I preferred to see "my" doctor. I learnt my lesson, and I came like 20 minutes before time. Unfortunately, as I found out later, a doctor, who was supposed to take care about "drop in" clients, was absent that day, and my family doctor was told to take care about both own clients and "drop ins". I spent almost 2 hours waiting for my turn...
Finally, yesterday I had my last straw... On May 25, 2011 I called to LifeSource and I got an appointment to see my family doctor on June 13, 2011 at 11:15 AM. It was the earliest day available. I waited 18 days for my appointment. I came to the clinic and they told me I did not have any appointments...
Master of Ceremonies told me to make a new one. I gave it up! read more
