I can't say enough good things about Fitzsimmons Home Medical Equipment. During an out-of-state…read moreemergency, I needed help with oxygen support, and their team went above and beyond for us. The customer service was outstanding -- every person we spoke with was kind, compassionate, and truly cared about helping us through a stressful situation. You can really feel that this is a family-owned business that values people over profits. They treated us like family and made sure we had everything we needed. Their professionalism, empathy, and quick action made a difficult time so much more manageable. Thank you to everyone at Fitzsimmons who worked with us -- we appreciate you all more than words can express. I highly recommend this company to anyone in need of home medical equipment, especially oxygen-related services. You're in the best hands here.

WOW! Same day delivery! Joseph was very professional,…read morepleasant & informative. He stayed while we performed a test lift to insure we did everything safely. Highly recommend!!

Same delivery for motorized scooter at our hotel. Super friendly and super flexible! Much longer…read moreopen hours than the other places. Delivered it to our hotel in 3 hours.

This place never answers their phone at 10am when they open, often, depending on the day of the…read moreweek that you call in for a refill it can be a day or more to get it but they are okay.

Friendly neighborhood pharmacy. Nice and attentive staff. Wide range of medical supplies. It's also…read morevery clean, I was able to get everything I wanted

Customer service is horrible the employee Lucy tried to sell me a Wheelchair that was not the right…read moresize after telling me that all Wheelchairs were not returnable. She originally told me that they didn't have my size chair I needed that it would have to be ordered. That was Thursday and all of a sudden she called me on Monday and said they did have a smaller chair in stock Why would I take something that wasn't the right size. When I told her that she started yelling at me and told me to go to a different store. This is a buyer beware store the owner and employee Lucy trying to make a quick sale and she tried to give me the run around and she talks out of both sides of her mouth.

Best in service and right on time delivery. Much better compare to my past experience with others.read more

Avoid this company! The billing comes with escalators and when I asked for an itemized statement I…read moregot columns of cryptic charges including repeating rental charges that are not consistent with my order. I am contesting several charges that can not be explained. They call daily and send invoices that increase every week. I got two today. I'm considering requesting help from the Illinois Attorney General since my Blue Cross advocate recommended I purchase more supplies from them to meet my deductible. It can't be legal. Social media awareness campaign and Atty General are my next steps.

No itemized billing. I was charged $145 twice, in one month, by THH Acquisitions. Then, I received…read morea statement from Adapt Health charging $106.92. The Adapt statement is itemized, including cost of supplies and CPAP. Why then was I charged an additional $295. My advice, run, don't walk from this place. If you make the mistake I did, DO NOT autopay...charges never make sense and no one in customer service can explain it. Yet, they will not reverse.