Needles are not my thing, but I feel as if it is important to donate when possible. The Lake Bluff…read moreVitalant staff is very efficient and professional. I always feel welcomed when I enter the facility. One of their weaknesses (at least from my last experience) is needle entry. When the needle was inserted into my arm, it hurt a lot, and it's not supposed to. After a couple of minutes of poking around my arm and shifting the needle, I was bandaged up and told I wasn't able to donate that day because my vein deflated (this was on me, didn't eat enough or drink enough beforehand) . They do a great job of taking care of patients who are anxious, but when my entire sleeve ended up covered in blood (bent my arm after it was bandaged up to pick up my bag), I was in shock. I had never had an experience like this, but the staff was very compassionate and understanding. Although I'm a bit scared to donate platelets/blood/plasma again, I would still go to this location (with more food on my stomach and well hydrated) :)

From the owner: Vitalant is the nations largest independent, nonprofit organization focused exclusively on…read moreproviding lifesaving blood services. We comprise a network of about 120 blood donation centers in nearly 30 states, and provide lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S.

Staff is competent and great! If you are thinking about donating blood, this is a good place to do…read moreit. I highly recommend this life source.

This is a very clean facility and the staff is super friendly they are all hard workers amd always…read morego the extra mile to make sure your taken care of I see one worker in particular Scott who seems to do the work of almost three employees .But thats because he's not talking the whole time but everyone there is very qualified and friendly.

Staff owesome and friendly clean place fast in out recomrd to check it help people need plasmaread more

My first experience was okay here. Evenly mixed with friendly, unfriendly, and indifferent. The…read moreAlbert Einstein look-a-like was a little abrasive when he shouted "OPEN CLOSE OPEN CLOSE" at me no other words exchanged but at the end of the day we ARE just there to sell our plasma. Low rating for the shred of compensation you're given for each donation ($45). Before I moved the plasma center I donated at gave $100-150 for each donation. Wondering why they don't pay the same amount here as my old one also happened to be Grisfol owned.

This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

I honestly never thought I'd be motivated to rate a blood donation center 5 stars, but I was…read moreincredibly impressed with my experience at Lifesource. I got in, got checked in right away- we went through all my medical history questions (after checking my blood to make sure my iron levels were high enough to donate) and everything else went incredibly smoothly. Everyone on the staff was informative, friendly and helpful. They said they're in the most need for red cells, so if you're getting that itch to do some good for the world, consider donating red cells -- though of course while blood, platelets and plasma are graciously accepted as well. They make sure you're ok after you donate by asking you to have a snack and wait a few minutes. Really, I felt like they did everything right. Donating full blood took me about 8 minutes. Hoping to go back in 8 weeks (the mandatory waiting period). And you should too.

Great location friendly staff never to crowded. I have…read moreissues with floating veins but Terry Is the best Vein chaser, she always finds the best spot to stick me. I call here "The Vein Chaser" she always very professional & also has a great personality always positive and humors us who request her and joke & laugh with her. Grifol I hope Terry is compensated greatly for her service. You should also have other staff should take notes. Love you Terry couldn't do without you! BSP

Me and my family new donors coming in we trying understand how they work but staff was asking to…read morepersonally question that doesn't have nothing to do with the policy.and open our mail we didn't experience for other plasma places and laugh and making disrespectful comments we felt unwelcomed and get negative 1 rated and no people skills.

This is a two part review. As far as the blood draw and donating, they were great. I have to go…read moreweekly for my draws and Leticia is the person that works with me. She is fantastic. The location has easy parking. The office is bright and clean. The second part is really a shout-out to the staff. While I was in for my last draw, a homeless man can in. He was polite and requested to use the phone as he was homeless and wanted to call his family for some assistance. It was 95f outside. He showed some signs of dehydration. The manager of the facility came out and said, of course. He used the phone, said thank you. The staff offered him some cold water bottles before he left. They also called 911 as they were worried about his safety. Police arrived shortly after to just check him out. They called the EMTs to check him as well and we were able to see that they took him to the hospital. Many places would have just said No and told the person to go elsewhere. The staff at this location really showed they cared about the people and their community.

From the owner: Vitalant is the nations largest independent, nonprofit organization focused exclusively on…read moreproviding lifesaving blood services. We comprise a network of about 120 blood donation centers in nearly 30 states, and provide lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S.

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!

Clean environment. There was a couple people who were creepy. Needed a new worker to stick me…read more Overall went good too as well.

Not gonna lie, I was scared as a 1st time donor…read more Fortunately Jocelyn and her great team made the experience easy! It seems like they know most donors well as regulars so that was reassuring too. I told them about my fear "issues" and they did their very best to make the process smooth! Was in and out in less than 1 hour! Blessed to be able to help save a life!

well it started with a compl about not opening on time. when you call corporate to fix a problem…read morethey send you back to the place where it came from instead of putting it to a higher level. The last time I was failed a test and got deferred 8 times. can't see their doc to talk about it because they don't make appointments for that. even their videos say that you can talk to the doc. Anyways, they gave me a letter to give to my personal doctor for her input. it was good to go. they permanently deferred me from coming due to to many failed test. So why did I have to go to my doc with a letter?

Naw no more Everytime I cobe there they say my irons low ...have to drive 29 miles each time only…read moreto be turned away ...weird avg iron for me. Is 35. You have it set at 37? Scam I wasted more money in gas that I make donating .... Think the calibrating machines not accurate. Lee marsh