I have been with this office for over 30 years and I have the best care, between the nurses and…read moreDr's. I would not give them up​

Long story short. I was a patient of Dr. Penird's for 9 years. Great doctor, no issues till last…read moresummer. I was charged $25 for a missed appointment. I called the office to say I had called to cancel, they said I didn't. I said I wasn't going to pay it, they insisted I was wrong and basically implied I was liar. After months of back and forth I decided to email Dr. Penird. I called the next day to see why I couldn't get on the portal thinking it was a technical issue and was told they had blocked me from using the portal. I was also informed, after 9 years, I was no longer a patient and the bill went up to $70 and sent to a collection agency! In my whole 72 years nothing like this has ever happened to me. I wrote Dr. Penird a letter and mailed it to his office, hoping we could work this out. I know it was received cause I paid extra for that confirmation. I never heard back from him. Great doctor, but the office is not run by him, and the sad part is if they hadn't been disrespectful and so resolute that I was in the wrong we probably could have worked something out, but I will not be bullied!

There's the new way in business practices, (some good, some bad) and then there's the "old school"…read moreway. The way I grew up. I give my Doctor a BIG 5 stars. Dr. John Cox is an old school doctor. I had an on and off ear ache, plus some congestion. I called his office and spoke to Maggie. She discussed with Dr. Cox my problem, looked at his schedule (it was tight) but Dr. Cox got me in at 5 PM tonight. If this isn't dedication you tell me what is!!! The Clinton Medical Associates, "Dr. Cox" and his entire team are "all_stars".

My wife and I have been with Dr Lisciandro for over 20 years. She listens to our concern's and…read moreguides us through the process necessary to obtaining better health. When she left the practice and went on her own, we immediately signed on with her. Her staff is very knowledgeable and as friendly as one can ask for. I have and will continue to recommend her to everyone I know. And, I challenge anyone to prove me wrong!!

Administrative support at this office very unfriendly, and not willing to help. Not worth the…read moreheadache to try to be seen by this group of Doctors.

Dr Rice has been my primary care physician for as long as I can remember. She is very…read moreprofessional, but also personable. A lot of people dread going to the doctor, but not me! They have a relatively new system online where you can make appointments, check test results or ask the doctor a question etc. It is also an app (what isn't now a days!) It is very convenient. I believe it is called MyCare. I highly recommend Dr. Rice and the staff. They are excellent!

From the owner: Northridge Medical Group offers comprehensive health care services for adult patients over the age…read moreof 18. Our physicians are board certified in Internal Medicine and are members of the Rochester General Medical Group. Services we provide include: - Routine physical exams and health screenings - Sick (acute care) visits - Medication prescriptions and refills - Immunization and flu shots - Pre-operative clearance - Diabetes education We work closely with the Rochester region's top specialists at Rochester General Hospital to provide our patients with high quality medical care should you need care beyond your office visit with us. Our physicians make inpatient hospital visits. If you're a patient and are hospitalized for a surgery or procedure, you will be seen by one of the physicians in our practice, not by the hospitalist service.

What a wonderful, warm, caring person. She has been my doctor for 15 years now, and over time I…read morehave referred her to all my friends, whom now use her as THEIR doctor. She is truly unique.