I ordered my son's pictures on November 20th. I planned on sending them out with Christmas cards and did the order online. Closer to Christmas break, I called Lifetouch and they said my pictures were sent out on December 6th. I talked to the school teacher twice that week. The pictures never arrived. During break, I called and emailed Lifetouch THREE times. This time, they told me that the first person told me incorrect information and my pictures were not sent out until December 27th. This was WAY past the time that I talked to her. So, they implied that she lied. The man I talked to said that I should have the pictures by the time school comes back from break, but he would put a 76 hour rush and send new pictures to my house, as well. When he sent the email order form, it was wrong. It had 2 8x10s down and I ordered a basic package plus 8x10s...so there should have been at least 3 sizes listed. I called again. The next person was rude. She said that my pictures should be there at the school. She said she had no answers for me. Well, today is January 10th. School has been in session FOR A WEEK. I still do not have any pictures. This has been a nightmare and I will never ever in my life EVER recommend Lifetouch again. I won't order his school pictures. I will get them done elsewhere. Boo boo boo 2 thumbs down. Terrible customer service. I just want my 10 year-old's pictures!!! read more

I worked here since August 2015. It's a seasonel job and you travel to different school in the state and take school pics. Nice job good pay. Get a gas card to pay for gas. U do need a big vehicle for the equipment. Training is like 2 days if that and then u watch ppl take pics. read more

Lifetouch National School Studio - I took my sons pic at winfield elem - Charleston, West Virginia