I needed a stair lift removed. My aunt passed away and we are preparing to sell her home. I had checked with another company first, and they wanted to charge $325 to remove it, plus another $350 to dispose of it. That, to me, was ridiculous. I called Lifeway Mobility and spoke with Tabitha. She was pleasant and knowledgeable, and told me the fee to remove the stairlift would be $215. We scheduled a date and time. The technician, Luis, called me when he was on his way, he arrived promptly, was very nice and friendly, and had the stairlift out of the house in 15 minutes. I paid him, he emailed a receipt, and was on his way. I could not have asked for a better experience, and highly recommend Lifeway Mobility. read more

The initial advice and installation were top notch. They clearly know what they're doing with good products and good advice. Even the (independent) installer had good insights about how the products should be set up. On the other hand, my experience with getting adjustments post installation was far less satisfactory. The people who answered the phone seemed unfamiliar with the idea of maintenance and repair visits. On balance, I highly recommend this company. read more

I'd like to thank Dan and the crew for my parents' new bathroom renovation. The project was just what they needed to allow them to stay safely in their own home. Every project is bound to have hiccups but what's important is that the team you hire can adapt and overcome these problems in order to give you what you need. Dan and his crew were able to do that for us. I particularly was impressed with the courtesy and the respect they showed my parents during the project and the time they took to chat with them and keep them informed on the progress of the project. Mark T. read more

I manage a 302 unit elderly/disabled property and I have used Total Access of New England several times. Most recently to install a roll in shower in one of our handicapped apartments. I can't say enough good things about this company and highly reccomend them to anyone who is in need of this type of service. Dan is very responsive and keeps his commitments.. I wish all contractors took pride in their work as this company does. None better!! Wendell read more