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    Uber

    Uber

    3.7(22 reviews)
    2.3 kmCordeliers, Presqu'Ile, 2ème arrondissement

    We were headed to a restaurant that was a few kilometers out of the city and the quote for a cab…read morewas 30 Euro each way. I did a quote on Uber POP and it was 13 Euro. We hailed the Uber from my phone and the driver arrived on time. He didn't speak any English, but who cares? My French sucks. He took us exactly where we needed to go. We called another one on the way home and the guy was super friendly and the ride was pleasant. Same price. I highly recommend the Uber services in Lyon.

    This scam company 3rd party in their offices believe that customers are just money makers. They not…read moreonly disrespect their drivers but also their clients. We should all rally to bankrupt them and use their competition ! I have been claiming 300 euros from them for one year. They didnt only delete my disturbing ride but keep on closing my messages with their bots telling me to refer to THAT same ride which is no longer there. What happened? i booked a ride in May 24 at 5.30am to get a bus to reach Paris for my flight. All was confirmed by email with the usual "feel free to cancel your ride 30mn before". all good. I could sleep. I wake up on a Sunday morning at 4.30am to go. Guess what? noone ever showed up! Sunday in France, no car in site. No phone as i live abroad. No taxi, no rental car office as they are closed on Sundays. I missed my bus, there was no train and ofc i missed my flights! i had to rebook everything, borrow people s phones, carry my suitcases in the coutry to get out. This was horrible ! I found the UBER business email which is the only decent person i could talk to who kept on referring me to the APP which dishonestly removed that Cancelled ride. Ignored ! fully ignored for one year ! HOWEVER, i am not leaving this here. I will carry on pestering everyone here, on FB, on X and on Linkedin until i get satisfaction. If we let them get away they will carry on existing. With this behavior they should NOT. Who does this company think they are? they make money on clients ! a minimum of respect for the same is required. Until then UBER you will not stop hearing from me. This is a matter of principle and i will ensure to promote all your competitors all the way. You know every well the effect NPS has on your performance.

    Lyon Marriott Hotel Cité Internationale - Living and dining areas (2 televisions!)

    Lyon Marriott Hotel Cité Internationale

    3.5(14 reviews)
    1.7 kmCité Internationale, 6ème arrondissement
    €€

    Nice hotel, right beside the park and zoo…read more Front Desk Staff don't speak/understand English well. During our stay in April, they did not have the A/C turned on, even though it reached 85 degrees in our room both nights. The front desk's only help was to suggest we keep a window open. However, underneath our room was a dance club that played loud dance music until 1:00am. So not only was the room very hot, it was very loud. No sleep. The shower would not drain water properly. The breakfast was really good with lots of options in the buffet.

    The location is great! We were able to walk or take public transportation anywhere we wanted to go…read moreand be there in minutes. The phenomenal park is just across the street. The staff gave a warm greeting. They offer a generous fruit tray for our status. All the staff seem to be friendly and hard working. But that's all of the good. This place seems to need a management change. The bathtub takes so long to fill, the water is cold by the time it fills up. The towel warmer was removed and the floor warmer is no longer operable. The outlet in the bathroom apparently had an issue, so instead of fixing it, they just cover it up. So if you want to blow dry your hair, you need to do it in bed. The shower door was replaced with a cheap moldy curtain. Which, by the way, popped off twice while we were there, in bed. Talk about a spring loaded heart attack. So I did the initial review after checking in and heading out to site see. The more we saw, the more my opinion changed. There isn't a lot of attention to detail, obviously. There are cobwebs all over. Even in their dining room. For breakfast, many of the bowls used to hold fruit, had knobs broke off, so people were putting their fingers inside the lid to raise it. Gross. Won't be back.

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    Lyon Marriott Hotel Cité Internationale
    Lyon Marriott Hotel Cité Internationale - Lobby area

    Lobby area

    Lyon Marriott Hotel Cité Internationale

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    Ligne métro B - publictransport - Updated June 2026

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