I obtained 4 bids ranging $2,942-$5,870 and already had: 11 g SW paint, 3 spray cans, plastic wrap, blue tape. I choose Lilac City Painting (LCP) $5,870 for 800 sq ft, because I wanted the time and effort spent to focus on my walls being completed well. LCP said each of the types of problems currently on my walls could all be easily fixed - but then again the $2,942 bid said the same - so maybe I should have went w/ them... After the 1st room was completed - super quickly - and I still saw ALL of the types of wall issues that were previously confirmed fixable...the owner stopped by again and said the walls were not going to be perfect. I didn't ask for perfect, I asked for very common walls issues to be fixed before painting and was told that was no problem pre-payment. Now, all of a sudden, those types of minor wall issues I pointed out (described on the quote/invoice), were a problem. Even though there are currently a thousand and 1 videos online showing otherwise for both plaster and drywall. When reading the project description on the quote & invoice back to LCP: "The walls will need to be pole sanded...will ensure a smooth finish and guarantee a correct finish. The walls will be filled, spackled and caulked prior to painting. Filling any nail holes, gouges and retexturing patches. The pipes need some scuff sanding to remove major blemishes." I asked LCP why I was seeing evidence of this not happening, w/ the owner's response being that was just "Standard Painting TEMPLATE Text" and doesn't mean anything. So basically meaningless words put on LCP logo paperwork, w/ an invoice nbr, job desc, tot dol amnt (which was paid in full already), but clients should in no way expect the services described, talked about and paid for to be work LCP does, because those words are just "Standard Painting TEMPLATE Text". It will be interesting to see how the court interprets this. We ended the conversation with LCP agreeing they would just "do the best they could". LCP moved on to the remaining rooms and after continuously pointing out numerous spots on the walls still not being addressed, the painter just kept saying he was only allotted 74 hrs for this project. The painter worked approx 12 6.25 hr days = 75. Although, there was never a limit of hours discussed for this project. $5,870 for 800 sq ft with 2/3rd of the paint already provided was more than enough for this project to be completed VERY well. None of those numbers makes sense... After I made my complaints well known throughout the job, the job was left as LCP "doing the best they could". So attached are some pictures of LCP's "best they can do" work. Unfortunately, my phone doesn't take very good pictures, so I will put up a website/channel showing better detail and also the person's work I hire to fix and finish completing work LCP should have been able to do - basically fixing their work. I mean my own mani/pedi file can scuff/sand the pipes better than LCP (which I did ask the painter if he wanted to borrow, but he declined and wanted to continue using a sanding block worn down to the smoothness of a Kleenex). LCP self-advertises as "Spokane's Interior EXPERTS - Many of these old homes just need correct prep to restore them to their original luster". I'll post better pics, once professionally taken, w/ a ruler next to the various issues to be able to see the small size. Many people asked how the project went, so I wanted to make sure I posted some pictures now until I have more time. read more

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Lilac City Painting painted my house at 1220 E Eastview Drive a little over 2 years ago and did a great job. I noticed some peeling shortly before the 2 year warranty expired and had difficulty contacting them and could not get a response and so I posted highly negative review. They since have responded and even though the warranty has expired they are going to fix the problem at no cost. Their phone and e-mail service was having problems so they had to move to another provider. They have proven to be a quality and reliable company. I hope they will accept my apology for the ill-considered bed review. I highly recommend this company read more

Lilac City Painting was a great choice for our property, they transformed our home with the exterior paint job they completed and we couldn't be happier with the service we received. Jonathan was great to work with for a bid and prioritized us on his teams schedule. The crew was led by Derek and his son Dylan and they were terrific! Our old victorian home was restored with the care they took and the quality of paint used. I will be using Lilac again in the future. read more

I highly recommend Lilac City Painting. I manage some specialty commercial buildings in Moscow, ID and found Jonathan and his employees extraordinarily helpful and accommodating. Lilac City Painting handled a rusting quanset hut roof that had not been treated for over 40 years with proper prep, surface treatment and paint that still looks new even though it was completed some six years ago. They also handled staining and protecting a three story building clad in cedar siding. Each project required rental booms and specialty equipment and harnesses that aided employees in safely completing the painting and staining at great heights. read more

On March 21, 2019 Lilac City Painting scheduled an appointment with me to give me a bid on painting/resurfacing cabinets in my kitchen and master bath. The appointment was scheduled for March 25, 2019 at 5pm. Around 9:30 that morning Jonathan reached out to me to let me know that he had a personal appt at 5:00pm and that he would stop by after his appt, look at my cabinets and then work up a quote and email it to me. I told him that would be fine as I would be home all evening. He never showed!!! Neither did I get an email or a phone call.....not even the next day to apologize for standing me up. Not a good way to do business. Guess I will find a more responsible and accountable firm to do business with. Susan Spokane 99224 read more

Round 2 with Lilac City Painting. They are fantastic. Did a complete exterior house painting about 2 years ago and it still looks perfect. I Now needed a large interior job with a tight timeline and the owner Johnathon was able to get me squeezed into their schedule. Zach is doing an amazing job. Super high quality and keeping the home nice and tidy after he leaves. I highly recommend Lilac City Painting. read more

They seemed eager, the woman who answered both of my calls tried to get someone, Dave, I think to give me a call back to set up an appointment. But I was never called. read more

This job took a lot less time than I anticipated. Completion and clean up exceeded my expectations.

We talked to a good friend who gave us two references. One reference made two appointments and did not show up for either. We called Lilac City as the second reference and Jonathan made the appointment and kept it! He gave an inspection after a few words of greeting and he walked around and pointed a few things we needed like caulking. It had never been done! He named everything that LLC would do including the power washing, all trim and two coats of top of the line paint from S-W. He got back to us with a quote and we accepted. A delay due to a major job downtown pushed our date back but he kept us informed the whole time. He sent James and Jake to be there everyday doing the work. Hard workers. He wrapped up the job with two additional guys, Randal and Rick and left our place clean as a whistle. Jonathan even did some additional painting at no charge as a gift to me when I mentioned what I was going to do when they left. It saved me a lot of work. Yes, I would recommend them. A bonus. Jonathan is a talker. Be prepared for some great stories. Joe and Becky Kramarz read more

They were great. Called ahead of time, listened to all my concerns and caught on to what I wanted quickly. I haven't seen the estimate yet but I still feel they were professional and personable. read more

Called them up and someone actually answered the phone! Every other place I had tried it was voice mail or email and never got a call back (99% anyway) so I was shocked but managed to give them the address. Jonathan said he would go and check it out. Less then 2 hrs later I had a bid, not just by phone but also an email with a PDF bid. Now this is service. I couldn't be more pleased with the results. Not only are their customer skills top-notch, their workmanship is too. The duplex is transformed and they cleaned up VERY well throughout the project. Thank you for the great work, service and for actually having a web site with your work on it. It's nice to see work done by someone before you hire them! A+++. read more