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Limb It Less Tree Service

5.0 (1 review)
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Services - Limb It Less Tree Service

Tree care services

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Hansen's Harbor Tree - Hansen's Climbers Removing 200 Foot Tall Firs

Hansen's Harbor Tree

(16 reviews)

I am not the type to complain, but I was so disappointed in the service I received from Hansen's,…read moreand I don't want others to have to go through what we went through. I hired Hansen's to cut down multiple large trees in my yard. During the bid appointment, Kyle said that we could sell our wood after, and that he had a contact that buys timber to sell to the lumber yard, and he would connect us. Our invoice says they would cut our wood to "marketable sections". After they fell all the wood (and after we had stupidly paid them in full with cash), I called and texted both Kyle and Warren multiple times in attempts to get the contact who would buy our wood. Warren would say I had to talk to Kyle and Kyle wouldn't return texts, and his phone went straight to voicemail. I never got that contact. Desperate, I googled and called three different log buying companies, and they all said that the wood was not prepared properly to purchase, and it was not placed in ways that they could access to take away anyway. I reached out to Hansen's again to ask them to just cut the wood into firewood sections and chip some so that it was more manageable for me as a normal person to give away or move and so that giant felled trees and heavy cords were not blocking our yard and our neighbors yard. They did not return my call or texts again. I treated them fairly and was extremely patient at every stage, and I am still baffled in why they did this- don't think anyone would reasonably expect their yard to be left like this after a tree service company has been there. If they made a mistake and what they thought at the quote stage about having timber to sell at the end was not accurate, they should have worked with me to resolve and figure out a solution instead of just ignoring and not answering calls and leaving me with a giant mess to figure out. They come off as nice and talk a good talk but actions speak louder than words, and I don't think this was acceptable way to treat a customer. Also there are numerous other things I am not mentioning- they cracked the asphalt of the road in front of my house/neighbors driveway, late for multiple appointments, first quote they sent me was almost double what he told me in person and had to fix it, etc. In retrospect, there were many signs of unprofessionalism from the beginning that I wish I had done more research. Please see the pictures of the state they left my yard.

So nothing against the company it's self but one of the employees in the company driving a company…read morevehicle was very rude in a store saying unnecessary comments in the store to not only me but another customer in the store. You figure you would be more professional while representing your company. I got ahold of the owner warren and he was very helpful on resolving this problem that I had and reassured me that the problem would be handled. Very pleasant person to talk to.

Limb It Less Tree Service - treeservices - Updated June 2026

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