This place was absolutely appalling. I drove 2.5 hours to be greeted by a woman who was not welcome…read moreor compassionate. I spent 8 weeks of hell losing my breasts and called there due to being in network with my insurance. They won't be long as I filed a formal grievance. She began stating how unporportioned I was she did not want my friend in the room. She kept leaving and gave me a dirty pink robe to wear to see if her food arrived and ups. She has No prosthetics available and then told me that her front office lady should never scheduled me and I lost it . I told her then you should have called me! Don't worry lady after you were yelling at me out the door stay positive and have hope I stayed positive for no other woman to ever step foot in your shop again! I will be an advocate for others and your less than par treatment! Enjoy your lunch and may you sleep at night knowing how much you affected someone. On the bright side I called my insurance and I did get a chest today and some bras! With someone who actually cared! My friend Angie Kammeyer thank you for taking me and being there while I had my breakdown! Team work makes dream work! Even she will attest at this dump of a store!

Staff seemed to be well versed at first. As continued appointments to fit the device properly…read morepursued, it became clear that missing details of conversations persisted.

For years my mom has struggled with compression wear. At Mayo Clinic, it was suggested we go visit…read moreLinda at Limb Lab. They were right.... she is the master! Linda fit my mom with a petite stocking that is perfect. She also gave great tips on putting the stockings on. This morning we were able to get them on Mom in record time. We will always make the trip to Rochester to get Mom's compression wear.

The staff is great, a little disappointed in the technology they use to create a prosthetic foot…read more It's a cast system, I have noticed that others use computer technology to build the Prosthetic limb. They claim the old fashion cast method is better than computer technology and that they have used this in the past and did not get good results. Over all I give them a high rating. But they have lost major points, because they don't have a facility in the twin cities or a partner to do physically therapy with in the Twin Cities. MAYO PATIENT's beware: If you live in the Twin Cities - DO NOT use Prosthetic Labs, I repeat , DO NOT use Prosthetic Labs. They need to open a facility in the Twin Cities or find a partner for physical therapy. Otherwise you will be making costly and frequent trips to Rochester to do physically therapy at the Mayo Clinic (The Mayo Clinic has a very poor PT department). This really stinks to make patients travel this lengthy distance. Not really a workable solution and they need to fix this issue - this why they get only 2 stars. I would rate them a 4 or higher if they had a facility in the tiwn cities or a partner that they work with in the area.

Thank you all for the care and true listening you gave me today. I came in with years of foot pain…read moreand left with the right shoes, custom inserts, and, most importantly, hope. The store manager was phenomenal--kind, knowledgeable, and completely focused on finding the perfect fit. She made me feel heard, respected, and supported from start to finish. If you're hesitant, don't be. Fit My Feet isn't your average shoe store--it's a place of real help and healing. Thank you, Fit My Feet team!

I walked in to purchase some metatarsal pads. I was helped within minutes. (I might suggest to…read moremake an appointment, I was very lucky!) i did a walking step on a devise to help figure out the pressure points on my foot. I ended up with custom orthotic inserts that will work in any of my shoes. The lady that was helping me was very kind and understanding, and helpful. She came up with a solution that is working much better than over-the -counter inserts. They have a fabulous selection of specialty footwear, and the prices are consistent with other stores. My only problem is I only got one set of the custom inserts!

This location is poorly run. Minimal staff, long customer lines of which long wait times are the…read morenorm. I had to wait over an hour to pick up one prescription that was already 4 hrs late / passed the original pick up time. After waiting a hour, I learned that a printer problem ceased all ability to continue checking out my prescription. I have yet to receive my prescription after placing the refill a day early, having it 4 hrs late, waiting a hour physically, and finally leaving empty handed because their printers broke. Very unprofessional and needs to be addressed.

Quoting another person: "Shockingly, I had one doctor completely dismiss a diagnosis that was…read moreestablished (via diagnostic testing and labwork) years ago saying I didn't have the condition at all, while another doctor claimed this same disease that I apparently" don't have" was responsible for all of my ongoing health issues. Seriously?" That pretty much sums up my situation. The doctors did not communicate well with each other, the nurses, or the other staff. The doctors there also dangerously told me to just stop my med without tapering off of it, and then lied to my regular doctor, telling him that they had told me how to get off of it. Frankly, they don't inspire me to say anything good about them, so I'll stop now. I really do hope they fix their communications issues and how they give medication information before they hurt someone.

Used to work here. Great place to bring your kids, especially if you have a hard time getting them…read moreto try on shoes. Warm and friendly environment, and great workers. Shoutout to Terri, the owner, she's always ready and willing to do whatever it takes to make sure you leave happy! Check it out if you have young kids!

Absolutely amazing!!!! We started here in the morning and then went and looked at other stores. We…read morecame back. Amazing customer service. The owners husband helped us. He spent an hour with my hard to fit special needs child who has sensory problems. We got to talking and the staff goes through extensive training and knows how to properly fit shoes. They offer a 10% discount if you have twins. They also have a membership punch card. Buy 12 pairs of shoes and you get your 13th pair free. We will definitely keep buying shoes here whenever we