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    Lincare

    1.8 (5 reviews)

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    Mercy Plaza Respiratory - Walkers are fancy these days

    Mercy Plaza Respiratory

    3.5(20 reviews)
    5.6 mi
    $$

    The staff were outstanding. They were friendly, knowledgeable and went out of their way to deliver…read morewhat I needed in a timely manner.

    I called in December to request authorization from my doctor for supplies for my CPAP machine (…read morefilters, tubes, masks etc.). Which was approved quickly. I also spoke to Elena at Mercy Plaza Respiratory, which is how I found out that I had not gotten any supplies since last March. Elena called and left a message for me on January 7, asking for me to call her back. I have been using this business for a few years now and had no problems. Later that morning I got the notice that my request had been approved. So I assumed everything was fine. But my supplies never arrived. I called her last Friday but was informed that she was out of the office and would not return until the first of this week. So I left a message and assumed that my supplies would be arriving. I call today and spoke to Elena. She told me that she had had someone call me in January which is not correct. When I asked what more information she could possibly need and that nothing had changed from my previous orders she got angry and said that she was canceling my order and hung up on me. Funny tho I called my insurance who then called my doctor for a new order and right away they knew who I was complaining about. So I guess the word is getting out. Elena had everything she needed to fill my order. But she chose not to. So IF Elena is the gatekeeper you may not get your supplies and be treated badly. I would give zero stars if I could.

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    Bathroom safety is a must - grab bars, bath mats, and toilet safety rails

    Lincare - medicalsupplies - Updated May 2026

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