This is the worst company I have ever dealt with. I received a bill for several thousand dollars for enteral feeding formula that I could have purchased from a reputable medical supply company at 1/3 the cost. I was not advised by Lincare until July that my insurance didn't cover any of the costs incurred since January. All along, I was lead to believe that my insurance would cover costs. I tried to explain that, of course, I would have ordered from a reputable medical supply company at 1/3 the cost had I known I would be charged such an exorbitant amount by Lincare. My husband requires enteral feeding permanently. I checked to make sure our new policy for 2021 covers enteral feeding formula, as I learned Lincare cannot be trusted. Our new policy does, indeed, cover enteral feeding formula, however I will NOT be ordering from Lincare next year if this current issue remains unresolved. DO NOT USE THIS COMPANY IF THERE IS AN ALTERNATIVE. I have wasted so much of my time trying to reason with Cindy in billing, but she insists I have to pay 3 times as much as I could have because I chose to place the order with Lincare. I will also be switching all trach care and other medical supplies to a reputable medical supply company. read more