My dog Phoebe was very sick a few weeks ago. She wasn't eating and she was vomiting and had…read morediarrhea. We had never been there before but we got right in . The doctor took her temperature and it was way over normal 106*F. I was very impressed with the way the doctor explained the options for which tests should be done because she knew we were on a budget and she showed genuine concern for my dog. All of the staff were caring and helpful. After about a week and a half Phoebe was back to her normal self.

Dr. Emily has done a great job with my little rescue kitten, from initial visit to neutering and…read morefollow up. The boarding services are great, and well priced. I love that the staff remembers Ninja and I when I call or walk in. Ninja has stayed overnight several times, and for several nights in a row (I travel and can't take her) I love that she gets time to play with the staff and the same food I give her at home.

I would never recommend this place to anybody my dogs went in two of them got groomed and did…read morefairly well but my little female got a whole piece of her ear chopped out of her ear couldn't even be sewn shut did not even call me to let me know she got hurt so I can take her to the vet immediately put a bunch of glue in it covering up the hole so you couldn't see it I took me two days to get the stuff off of her ear so I could actually see the damage and this is the picture that I'm going to put with this to let everybody see the damage that was caused to my dog they are cruel inhuman disgusting non-human people and she didn't think it was fair for me to ask for a complete reimbursement back for the damage that was done considering they didn't call me with the severity of the whole I think it was fair that they should have been done for free but according to her she didn't think it was fair you tell me when you see the hole in the picture that's attached

Everyone at Pawsitive have been so great with our 3 fur babies,; grooming, boarding, handling them…read morewith TLC. My "boys" especially enjoy Jessica grooming them ! Looking forward to enrolling "Gary" in obedience classes

Great place to board your dog or cat. Large, clean dog boarding area. Each dog has an individual 4…read more,10, run and gets walked 2x daily. AC and Heat as needed....and music!! Cats have a great Cat Condo near the waiting area where they can see everything that goes on. Really nice and clean and friendlly, professional staff. Vet on site.

We needed to put our dog down and Western Illinois Vet was incredibly kind to our family and…read morethoughtful throughout the entire experience. They even sent a card afterwards with an imprint of our dog's paws. We have taken our animals to Western Illinois Vet for many years and would highly recommend them.

My experience with this vet clinic was Awful. A staff member was incredibly rude and disrespectful…read moreto me for no reason. My dog had mud on her face because she had gotten out of our fenced in yard. Also my dog was microchipped and I had to pay money for a service I didn't ask for. I have the utmost respect for veterinarIan's but rest assured I will never set foot in that building again.

We had our female dog spay there and a few days later she came down sick, so we got another appt…read morefor Dr. John to see her on a Thursday. I could tell she was extremely sick and he didn't know what to do with her and just said if she wan't any better by Monday to come back in to see what he could do. She would have been dead by then!! Having some medical experience I could tell she was doing well enough to wait 4 more days. So I called MU vet clinic in Columbia and they got her in Friday. The doctor there knew right away she was in bad shape. Then stuck her right into the ICU that day and kept her there for 10 days. When she got home my wife had to take off work for a week to change dressings and help her walk outside. I believe she got the infection from the clinic's poor sterilization practices when they did the spay. We never went back because if I can do a better job at diagnosis than the vet, that tells me it is terrible place to put your animals!!!

These are father and son vets and are two of the nicest vets you ever want to meet. they are…read morewonderful with small animals and are always on call 24/7. Also a very clean place to take your pets to. I would recommend them to anyone that wants there pets well taken care of.

My mil took her dog here to get her ears cropped and they are TERRIBLE!!! Crooked, not straight and…read morecut a chunk out of her ear!! The lady in the front in a hateful person and definitely shouldn't be working in customer service!! And I would give them zero stars if that where an option!!!!!

Receptionist was extremely rude over the phone. All I needed was some information on hours and she…read moremade me feel like she just didn't have time for me or my pet. I understand they do a lot of cattle work, if they don't want to deal with my pet I'll go somewhere else.

I've taken my dogs here since I moved here three years ago…read more Always accommodating and you can tell they love what they do I highly recommend

This clinic will not allow an order of prescription kidney food for a cat with chronic kidney…read moredisease with a phone call from Chewy, although Chewy is happy to do it this way. This clinic requires that Chewy send a fax which takes longer and is unreliable they told me and causes a big delay. They said they doing it this way so customers will order from them. They way people to have to pay a much higher price from their own site. As a lower income senior, I explained to them that I have to find the best price to care for my cat. They don't care that it takes longer and the cat will have to eat the wrong food for his fragile health. They don't care that a person needs to find the best price.

I would like to express that my prior experiences at both this location and the Albia branch have…read moregenerally been positive. However, my most recent encounter was not as satisfactory. Despite arriving 15 minutes early for my scheduled appointment, I was not attended to until 30 minutes later (a total of 45 minutes just in the waiting room), as it appeared that the staff on duty that Saturday were more focused on socializing than attending to individuals waiting in the lobby. Allow me to outline the primary concerns I encountered during this recent visit. I want to emphasize my willingness to spare no expense for the well-being of my pet. The incident that particularly unsettled me was the vet tech's disapproval of my choice to administer Frontline to my dog instead of their recommended product. I attempted to convey that the Albia vet, belonging to the same company, had endorsed Frontline due to a previous adverse reaction to their flea and tick medication, Bravecto, which had necessitated emergency care in Ames. The vet tech insisted that Frontline lacked FDA approval, urging me to use their product priced at $267. Intriguingly, the rebate form they provided indicated the availability of Frontline Gold and Frontline Shield in their inventory. Of course they don't want you buying this elsewhere because they are making a killing by selling theirs to you, that haven't even been on the market long enough to have a full list of side effects. Another concern arose during the blood work procedure. While I am accustomed to blood draws from my dog's leg, the vet tech insisted on drawing blood from underneath her neck, a practice I was unfamiliar with and hesitant about due to my dog's size and propensity to squirm. She's 4lbs and fragile. When I expressed my reservations and requested assistance from someone else, I was met with skepticism about my fear of dog bites. My concern, however, stemmed from the potential harm to my dog from the proposed restraint method. Subsequently, I discovered that my dog had suffered a dislocated leg joint as a result of the handling at the veterinary clinic, necessitating a visit to the small animal hospital in Ames for X-rays and corrective measures to put her leg back into place. They weren't open Sunday for me to bring her back to ask how this happened, and I wouldn't have anyways. In a seemingly minor incident, the clinic proceeded to trim my dog's nails without seeking my permission, adding the service to the bill. While this might appear insignificant, it adds to my overall perception of the clinic's practices. Despite the limited options for pet care in the Oskaloosa area, I am compelled to seek alternative options that prioritize my pet's well-being, even if it requires traveling considerable distances. My primary concern remains my dog's health, and regrettably, I find it challenging to trust the level of care provided by this establishment. Megan was the provider. Doesn't sounds like they have a great track record.

With the new management the quality of service has went downhill. All these people see are dollar…read moresigns when they see people in need of help with their pets. They don't use their judgement but rather what they can charge to treat your pet. They do not listen to the owners but rather want to dictate over you what they will and won't do based on the cost. Save yourself the time and heartache and find a vet that actually cares about your pet and not just the amount of money they can charge you.

This review reflects my personal experience with this clinic…read more On May 7th of this year, 2025, I took my dog Friday to Laura Moon for his annual exam. Laura Moon said he needed his teeth cleaned. She also administered a rabies vaccine, and on the certificate, it stated that the vaccine lot expired on January 18th 2025. In other words I believe she gave him an expired vaccine, from the information I received from their clinic. The vet clinic claimed it was a clerical error, and to rectify this they would email me the proper paperwork. I didn't receive anything so I emailed the clinic on the 14th of May, and they said they would mail me the paperwork. The paperwork they mailed me contained a new rabies certificate that claims that Friday received a new vaccination on May 14th, the date of the email exchange, for which he never received. It has the vaccination tag taped to the new certificate. I still have both certificates with the tags taped to them and the emails. After this I was just going to stop using them for vet services. Friday had cracked a tooth and so I was going to get him into a new vet, but there are waiting periods for the ones I tried to contact. I decided to take him to Green Hills and get his teeth cleaned and get that tooth out because it was hurting him, he had began shifting food away from that tooth and to the back of his mouth. I thought one more trip to this vet so that he could eat normally again and not be in pain, then finding a new vet would be priority. I told the vet clinic I wanted the cracked tooth removed and his teeth cleaned when I called them, and the lady on the phone said "level 3" cleaning. When I brought Friday in on October the 8th of this year, I told the front desk person and the vet tech that I wanted the cracked tooth to be removed. We also had X-rays done for an extra fee. When I called to check on Friday twice, the vet clinic told me they had to remove "a few" teeth, once when he was in surgery, and then after the surgery as well. I went to pick Friday up with my son after the procedure, and when I received the invoice, I found out they had pulled over 20 teeth from Friday, literally all the back teeth he was shifting his food to, except for one lone back tooth. I had Friday's teeth cleaned in May of 2024 at a different vet in Columbia, MO, where he only needed a level 1 cleaning and no teeth were pulled. The X-rays were also included in the Columbia vets teeth cleaning fees with no extra charges for it. How would he go from needing no teeth pulled and a level 1 cleaning to needing 22 extractions in a matter of a year and 6 months? Since Laura Moon pulled 22 teeth from my beagles mouth, he has not been eating as well, is struggling to eat soft food, is not drinking any water, and seems very depressed. The evening of the extractions, blood began pouring from both sides of his mouth, causing me extreme mental anguish to see and help him through. He has had only one bowel movement shortly after the incident at their clinic, with no other bowel movement since and is having less frequent urinations. I may need to take him to emergency care soon if I don't see improvement quickly. The whole reason I took him there was so that he would no longer be in pain and able to eat normally again, and now he will never be able to eat normally again, from my observations. This incident seems to be causing him even more medical problems as well. I'm very worried about him due to Laura Moon's actions. I'll also mention that my beagles are from a pharma research facility, one has a PTSD diagnosis, Green Hills knows this, and I don't feel that Green Hills took my dogs emotional health into consideration at all, especially not Friday's when they pulled out 22 teeth from his mouth all at once while he was asleep. Imagine going to sleep to wake up and more than half of your teeth are gone. Especially after spending the first half of your life being experimented on like you weren't even a living being. How traumatic, I would imagine, wouldn't you?

I highly recommend Green Hills Veterinary Clinic! My big guy had a lateral suture surgery done by…read moreDr Miller and it went great!! Professional, and friendly staff!! Dr Miller took the extra time to explain the surgery and after care instructions and I really appreciate that!