What an experience! We took the guided tour of the factory which included a narrated walkthrough of the museum, filled with the history of chocolate from farm to table, tons of tidbits and interesting information, and sampling galore. Tasting started with a liquid cacao fruit juice, served cold in a little bottle, which was refreshing. We tasted a chocolate version from 1800s before the introduction of the smoothing mechanism and after....Amazing. Additionally, we enjoyed cocoa nibs, melted chocolate, chunks of chocolate infused with fruit and aromatic essences, iconic round truffles, and one final square of chocolate. Our guide was informative, funny, energetic, and used props to introduce topics and show and tell. The factory is sleek, clean, tidy, and welcoming. read more

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Sadly we didn't get tickets to the museum but still checked out the cafe and gift shop. Enjoyed a lovely chocolate cake, sandwich and hot chocolate from the cafe and splurged on some chocolates at the shop. So many flavors to choose from like tiramisu, champagne, Sakura and more! It was cool being able to see the large chocolate fountain in the lobby! The only downside is how incredibly touristy and busy the place was which was to be expected however it is not a fun shopping experience when you're standing shoulder to shoulder to other customers. read more

Enjoyed our visit with the chocolate wonderland! Twenty minutes train ride from Zurich HBF. Then another 10 mins walk from the train station to the museum which is all good since we enjoyed walking along Lake Zürich. Interesting history of the evolution of Lindt chocolates. Audio guided tour and unlimited free tasting with their chocolate fountains for $22 entry ticket is worth it. Highly recommended when you're in Zurich. read more

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We pre-booked the guided tour and it was great. The guide was very informative about the history and development of the smooth chocolate we have come to know. Lots of chocolate sampling too. There is a big shop that offers some personalized items. For most of the chocolate bars, the price was comparable to prices in the States. read more

This is an absolute MUST when in Zurich! The "Home of Chocolate" experience is done so well. It's even cool to see the exterior of the old factory before entering the building. It's makes it so real. They even named the plaza in front of the building "Schokoladenplatz 1" for #1 Chocolate Square. Very creative! This chocolate experience was absolutely awesome! The huge Lindt chocolate flowing sculpture greets you at the entrance. There is a café full of all kinds of chocolate creations, a factory store, and the chocolate museum. The main attraction is the museum that goes through the history & making of Lindt Chocolates. There are many interactive displays as well as samples along the way. The chocolate fountain is set up with individually wrapped spoons so that you can sample each chocolate (white, milk, and dark chocolate). Yes, they are meant to be thrown away after each use. There are tissues and hand sanitizer stations set up all around this experience. It's clean, and it's SO MUCH FUN! There was also an area with automated dispensing machines that drop various flavors of chocolate squares into your hand. It was amazing just seeing everyone (young and old) enjoying them. I didn't see a sad face in the house. There were smiles everywhere. Ah, but the best part was getting the Lindor truffles at the end. You get one of each flavor. I don't remember the exact number of flavors, but it was somewhere between 6 and 8. I'd have to say that the raspberry one was my favorite. The ladies dressed as patisserie chefs were genuinely happy to be there. I think they enjoy interacting with all the happy customers. But wait... there's more. On the other side of the top floor is a showcase of the factory equipment with informational displays. That's if you want to see the technical side of it. They present everything so well here. If that's not enough, then you must walk through the factory store. There's another sample awaiting you as you enter the shop. There are chocolate flavors that I have never seen in the states. The Dubai Style Chocolate caught my eye. It's on display all over Switzerland to include the DF shop at the airport. That's just something to be aware of for last minute purchases. By the way, it's absolutely delicious! It's a thinner layer of filling in the bar, but the Lindt milk chocolate really makes a difference in the taste. There is also a truffle shaped version of it that has more filling than chocolate. I normally prefer dark chocolate with that pistachio cream filling. I was surprised to find that I'm actually loving this brand of milk chocolate in the Dubai Style version. It's very addicting. So, yes it is totally worth a special trip. I'd do it all over again. Be sure to add this stop to your itinerary. It's a chocolate lover's dream! read more

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We toured the Lindt Factory where you get lots of chocolate samples along the way. On the self guided tour you dive in to the history of chocolate & the process of how to make it. It is such a fun interactive tour that everyone should do while there. At the end of the tour stop by the shop to check out all the flavors & different items you can buy there. It's a great present for yourself or to bring for others. read more

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The most impressive thing at the museum was the chocolate fountain, which is the world's largest. Using an audio guide, the museum takes the visitor through the history of chocolate and the chocolate industry. There was a liquid chocolate station, samples of bars, and a truffle station. Then of course there is the gift shop where I refrained from buying much. I did get a small Dubai chocolate though. Overall, I felt like this tour is a way to get people to spend more money on their chocolates. Book tickets in advance if you feel the need to go. read more

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Date of visit: May 24, 2025 Hard to believe that they only decided to start a tour just five years ago, as this was a very popular destination in Zurich. Relatively easy to get to from the train, we enjoyed the tour but it could use some improvements. Starting with the evolution of chocolate and those who make it was a very nice touch, acknowledging that without folks that are clearly not Swiss, there would be no Swiss chocolate. The audio tour has some very interesting information, and the Bluetooth functionality was a nice way to deliver the message. However, I struggled to determine if I should be reading the text in the various rooms or listening to the audio first. After a while, it seemed that both were sharing different information which meant that I needed to do both and that meant that I was blocking signs and displays for twice as long. Ideally, the audio should include everything that is written to keep things moving. While there is timed entry, the place gets very busy and makes it hard to see all of the things that may interest you as the exhibit transitions to the history of chocolate around the world before zeroing in on those that made the area famous for their chocolate, with names like Lindt, Nestle, and Tobler bandied about. Things finish with a fascinating tasting room, where you can sample pure dark, milk, and white chocolate on tasting spoons (tip: mix the white and dark on the same spoon for an epic taste), but I was shocked at these one-time use plastic spoons and shudder at the thought of the thousands of spoons going to a landfill each day. There are also some interactive elements sprinkled throughout the tour, though I would have preferred more. Things end with the sample room where you can help yourself to one of seven different flavors of their famous truffles, though trying to hold seven in your hands at once has a way of making one feel greedy... All told, this is a fascinating tour that is well done, but could be improved with better traffic flow, an enhanced audio tour, and a more sustainable tasting room. read more

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Such a wonderful experience. It's an absolute must when you're in Zurich (especially if it's a rainy day). I was unable to book online, so I went directly to the museum and bought the next availability tickets, which was 2.5 hrs from when I arrived. The audio guide tour had incredible information about the history of chocolate in Switzerland. You were also able to try / taste the chocolate and get a number of samples before buying all of the chocolate before you leave! They have a cafe and lockers for your belongings. I really enjoyed my experience and highly recommend a visit. read more

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This is an absolute MUST visit on your next trip to Zurich! We booked our tickets months in advance because we had heard about the Lindt Chocolate Factory, and I'm glad we did as they do fill up in advance. We easily took the train here and it's a short 7-10 minute walk from the station. We loved our visit so much that we stopped by a second time before we left Zurich. On arrival, we were mesmerized by the beautiful chocolate fountain and of course, stopped for our photo. We did our tour next and learned so much about the chocolate making process and enjoyed trying some delicious chocolate samples. Midway through the tour, there's an opportunity for blind taste tests which were really neat. At the end of the tour we were able to try one of each chocolate truffle flavor. We stopped by the gift shop to load up on unique chocolate flavors that we can't get in the U.S. Finally, we stopped by the cafe! You place your order in line and the servers are very quick. It has a nice open concept connecting to the outdoors so you can take your yummy eats inside or outside. We tried a frozen hot chocolate, regular hot chocolate, and panini. The frozen hot chocolate was delicious and perfect for a hot day outside. You can still get the delicious Lindt chocolate taste while cooling off. However, the regular hot chocolate was the star of the meal. It is so rich and decadent and pairs so well with the whipped cream! The hot panini is a nice option for lunch - crunchy and with some nice light flavoring. If I'm ever in Zurich again I will certainly be back! read more

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Birthday Cake Truffles: Swiss chocolatier Lindt has been crafting and perfecting their chocolate for over 150 years (since 1845). One of their newer creations (2023) are these white chocolate truffles with birthday cake flavor. The outer shell is comprised of a smooth and creamy white chocolate, while the equally smooth core is a birthday cake flavored melty truffle. I won't conceal my thoughts about these truffles like a meticulously wrapped birthday present; they are phenomenal (or maybe I should say they take the cake?)! Apart from being ridiculously smooth and creamy, the flavor is without a doubt, birthday cake. Imagine eating a spoonful of buttercream frosting, but in solid/chocolate form. Not only is this Doughboy approved, but it's my new favorite Lindt Truffle. My Favorite Lindt Truffles: 1. Birthday Cake 2. Milk with White Chocolate 3. Milk Chocolate 4. Caramel Doughboy_Food_Reviews read more

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Visited the Lindt Home of Chocolate back in March 2023 and honestly, it's a must-do if you're in Zurich . The tour itself is really well done--you get to see how chocolate is made from the cocoa bean, learn about Lindt's work in supporting cocoa-growing communities, and of course, enjoy plenty of free samples along the way (photos attached!). There are fun interactive sections too, and I even joined the chocolate bar-making class, which was the highlight of the visit. I actually went on my birthday, and honestly, couldn't have picked a sweeter way to celebrate! Ratings: Experience & Learning: 5/5 Fun & Activities: 5/5 Worth the Visit: 5/5 read more

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While in Zurich, my daughter insisted that we go to the Lindt Chocolate Factory Tour. It is a very nice tour and we enjoyed it, but as an adult with an adult daughter, thought it was a nice addition to our trip and definitely worth doing if you have time, but I don't consider it a must do unless you have young children. You do need to book tickets far in advance online, as I believe tour operators buy group tickets limiting access, as my daughter was only able to book tickets on a Tuesday at 2 pm 3-4 weeks in advance, which was not the most convenient timing. It is primarily a self guided tour and about an hour long. read more

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We had an amazing time here -- it's super cheap, a great bargain. But, book a month or so in advance!! It books-up! Do NOT use the third party vendors who buy up the tickets and resell them for 3x the price... get it yourself but plan. We didn't, though... we didn't know what our schedule was. On their website, it says to not try to come if you don't have a reservation but they were nice enough to get us tickets for our family. We really took the time to listen to each and every thing on the audio guide and it was really impressive learning about things that we take for granted, like what it takes to just gather cocoa beans and the stages that goes through. Then, chocolate history in Europe then over to Switzerland and the region's history. It really makes you appreciate it. The tasting room is really fun, where it comes out as liquid and you try a variety of chocolate. Then, you see the other side of the room with the different flavors that go into the chocolate and it breaks you off different varieties of chocolate, which you can taste how fresh the different ingredients are. It really feels like Willy Wonka's Chocolate Factory, but, like Willy Wonka, I wish they had trap doors for the many, many 'Augustus Gloop' types who steal sooooo much chocolate. You're supposed to check-in your bags for guys like the one we were following who was stuffing the samples over and over again into every pocket, then little bags he brought. It was crazy and so greedy. Then, later, you take a sample of each of their Lindor varieties but, yet again, the greedy people can't help but steal like crazy. It's a little depressing, honestly, how people can't just behave. Anyway, sorry about the rant... I just hate seeing them getting ripped off. It's a really nice tour and just being on the only site the company has ever been on is amazing history. Also, the café at the end is really great too... we had a great lunch. If you take the time to really listen to the history, you'll need a solid two hours, possibly three if you want to relax and have lunch. This is the perfect rainy-day activity. read more

This should be your number one priority while in Zurich to visit! The museum is very well done and very interesting about the history of chocolate specifically in terms of how Switzerland played a part in its evolution. Tons of chocolate sampling during the tour so have your sweet tooth ready! You can make your reservations for the museum online. They also have chocolate making classes to sign up for! As soon as you walk in you cant miss the 30 foot tall chocolate fountain in the middle of the building. It has actual chocolate flowing down it! Even if you did not book a tour, I still think this place is worth visiting for their cafe and their outlet. There are so many unique flavors of chocolate that you can purchase. If you are not from Switzerland, you can also get special Swiss themed chocolates at their shop. They have tons of yummy looking chocolate items that you can order from the cafe. My husband ordered one of the ice creams and absolutely loved it. I tried it as well and the creaminess was next level! You can get some incredible hot chocolate here or even a delicious healthy meal. I got their Italian salad the ingredients were very fresh, and it was a great balance from the chocolate I had eaten earlier from the tour! 10/10 experience (and I am not even a huge chocolate fan)! read more

If it's your first time in Zurich, the Lindt Home of Chocolate is a must-do! Tons of history and information but the best part is all the chocolate samples. Because it's such a popular tourist stop, you should definitely buy your tickets ahead of time. When I was researching this place, the website would always say they were sold out for the day. Tickets are timed entry and you have a 30 minute grace period if you're running late. If you have a lot of stuff with you or coming from the airport, there's actually free lockers and a luggage room. We took the bus from Zurich and the chocolate museum has their own bus stop. Once you get off, just follow the street signs to the museum. Connected to the museum are the chocolate shop and the chocolate café, which don't require a ticket for entry. If you already have your ticket, you can walk straight to the center, marvel at the chocolate fountain, and grab a free audio guide to the right. There are no earphones so you just hold it up to your ear to listen. If you're an avid fan of history, then this is the perfect museum because there are so many opportunities to learn about the chocolate process. So much that it was too much for me and I just found myself skipping to the samples. There was just too much information and each audio stop was a traffic jam of people standing and listening to the guide. There are a couple of interactive exhibits in the middle so that would be great for the kids. And then at the end, you get to the chocolate samples. At first, there are dispensers of melted milk, white, and dark chocolate. After that, there's more dispensers of chocolate blocks of various flavors. Then free samples of Lindt Lindor, where a worker hands those out to ensure people aren't just grabbing handfuls. And finally at the end, an interactive exhibit per paid ticket to get a free Lindt Square. The line for this is usually long so if you don't want to wait, there's also a worker that'll just give you the Square instead. If you're hungry, stop by the café for snacks and hot chocolate. They even have alcoholic drinks too! And there's tons of chocolate souvenirs you can buy at the shop. This was a great start to the day and would recommend visiting at least once! read more

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A must visit for one of the iconic chocolate brands in Switzerland! Be prepared for lots of samples and fun exhibits! We took public transit on bus, and the stop is right across from the Factory. If you're taking an Uber, make sure they drop you off where all the other charter buses are! You start off the tour with some historical content, with the process of making of chocolate and origins, where then you're led into the barrage of samples which was obviously a favorite part for many of us! There's melted chocolate samples, chocolate square samples, and a ton of individually packaged chocolates waiting for you at the end! The chocolate doesn't stop there - make sure you checkout their shop where there are a ton of limited and specialty flavors in stock! They even have a make-your-own bark station! After you're done shopping for your souvenirs, hop on over to the cafe where they have delicious concoctions, including boozy hot chocolate! A super fun time for all of us, and something I'd recommend any visitor to experience! read more

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What a fun tour! Lots of chocolate with a fun atmosphere. Very educational on the production of chocolate and it's history. You will leave with plenty of chocolate and a smile read more

Lindt Factory Outlet - Chocolate fountain in lobby - Chocolatiers & Shops Near Me - Kilchberg, ZH

I'm not huge on chocolate, but I still couldn't miss out on checking out Lindt Home of Chocolate during our trip to Switzerland! There is a self-guided tour with audio devices which can be configured to your language of preference. Plenty of detailed information on the entire process of making chocolate starting from the cocoa plant, as well as some cool history on the commercialization process. Lots of chocolate samples throughout the entire experience! Bring a bag because they will give more chocolate than you can finish. Additional chocolate available for purchase at the shop afterwards, and even a cafe with food as well as various chocolate drinks! Overall, a fun experience and great place to pick up some edible gifts to bring back home! read more

Lindt Factory Outlet - Samples at the end! - Chocolatiers & Shops Near Me - Kilchberg, ZH

Would have liked more free take-home chocolate but it was a nice tour with about 7 free pieces of chocolate and a unlimited of free small pieces and liquid chocolate. Was a lot of fun and kids seemed to like it! read more

Lindt Factory Outlet - Chocolatiers & Shops Near Me - Kilchberg, ZH

Had an absolute wonderful time at the museum, at the shop, and at the restaurant. Museum was very fun and the chocolate samples were very tempting--- sublime. There are some fun activities for kids to try. Shop was beautiful and organized an.the food at the café that we tried were all so yummy. All staff were professional courteous. read more

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So cool to see how and where some of my favorite chocolate is made. Took a tour there through one of the bus companies, and it didn't disappoint. It was a quick walk through the entire process of chocolate making starting with the farming of cocoa beans through the finished product. You get samples of dark chocolate, truffles, and liquid chocolate. Aside from the chocolate, the building is an amazing example of architecture, with expertly wood formed poured concrete and marble floors. read more

Be sure your uber drops you off here- or at the regular shop by the museum to get some pics of the big truffle! Some items cheaper than retail store be prepared with at least 2 empty backpacks- drop by Cafe for some really tasty hot chocolate! Planned only to buy a few items but.......swiss milk def tastes better than Lindt made in the states !!! read more

We attended the private (about 20 people in total) Chocolate Truffle making course. It was awesome! I highly recommend doing one the classes they offer rather than doing the normal museum tour. The difference was about $65. You're not stuck in crowded lines and you get hands on experience making chocolate, plus we got to take home about 50 truffles between us the both of us. read more

Lindt Factory Outlet - Chocolatiers & Shops Near Me - Kilchberg, ZH

Discover the magic of Chocolate at Lindt Chocolate Factory! At the world's biggest chocolate factory.. A Chocolate Lover's Paradise.. It is a very scenic walk from the stop to the chocolate factory if taking the Zurich Lake cruise. As you reach the factory, you are greeted by its massive real chocolate fountain, which itself is a treat to see. Inside I took the audio tour, and I felt it to be informative. However, I didn't listen to the entire content as it slowed our pace. The ambiance is very clean and engaging but nothing like the Willy Wonka experience. The most exciting part, had so much fun tasting their fresh free samples and guessing the flavors. It was just wonderful to indulge in unlimited free fresh chocolates and also to know the history and evolution of chocolate! As you end the tour, you will be landed at the gift shop. It has a wide variety of choices, and the best part is you get to mix and match and buy them, it's not cheap, though! There are free lockers to store your luggage during the tour, which for me was very helpful, and the bus station is just a minute's walk away. Definitely worth a visit, for kids and chocolate lovers. read more

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One of the most famous chocolate brands in the world is Lindt. Although we do have Lindt in the US, it's just not quite the same. The Americanized version of anything always get muddled up...they're sweeter and so, it's not the same product. The factory is just across the street from this outlet. As soon as you get out of the vehicle, you breathe in that sweet cocoa-filled air. I wouldn't mind moving next door just to smell chocolate every single day. As soon as you walk in the door, you're greeted by the wonderful ladies that work here. Offering you assistance, a basket, and free samples. They have varieties and flavors you won't find in the US. They sell chocolates with a slight price deduction. I went to Lindt Chocolate Heaven the day before visiting this place so, I had already purchased a lot of chocolates there. If I would have known I'd be stopping here, I would've saved money on chocolates to bring home with me. Oh well! I still picked up a few items from here. Also, Lindt bunnies are actually from Germany, they're not Swiss! read more

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"Guided tours" are not tours at all. You walk around on your own in a crowd with a plastic device. God forbid you have a question or an issue. Stuff is RUDE. Inside is Meh. I would not recommend it to a friend even if it was free. Its a tourist money grab. Avoid if you bother reading reviews ahead of time. read more

Chocolate heaven. Had a brief stop on our way to the countryside. The assortment was endless. Apparently, you will find pieces here that aren't in stores yet. I ended up buying so much because I wanted to try them all. We were offered a few sample pieces and those were very nice too. I strongly recommend bringing a cooler with you if visiting in the summer. read more

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Can be a bit hard to find, but just follow the "chocolate store" signs. You get a few free chocolates when you walk in. But this place is basically a big store to buy chocolates at a slight discount (mostly if you buy in bulk, then you get a bigger discount or flavors that aren't selling well.) You don't get a tour of the factory unlike the Cailler factory. So not necessarily that fun. But for lindt chocolate lovers, definitely come here to buy your next few months worth of chocolate! read more

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You can smell the chocolate as you are walking toward the factory. We did not see a possibility for a factory tour but the store was great. Everything is packaged so prettily, makes it hard to resist. They had many items you can not find in the states. Check out the back room on the right for the best specials and half off. Any items that have an imperfect label or blemished chocolate are typically 1/2 off. read more