Right before everything and everyone went into lockdown, my elderly parents had to return to…read moreMontreal from the States. Under normal circumstances, my parents would take a taxi from the airport and it wouldn't be a huge concern for me, but with the COVID pandemic, I was especially worried and preferred to have them travel in a larger car with more space between them and the driver. Unfortunately, I didn't think of the idea until an HOUR before their expected arrival, I frantically searched and called 6 limo services and even the Montreal airport info desk. They were all busy, already had limited drivers due to the pandemic, or didn't even answer that was until I reached Mimo Limousine!
Nash, the owner of Mimo, answered and was immediately understanding, accommodating, prompt, and polite. He had no problem finding a driver, getting to the airport on such short notice and even had a "meet and greet" service where Robert (the designated driver) held a personalized sign at the luggage/customs door for my parents to see.
The car was clean and big, and although I would have preferred a car with a divider, my parents found it very spacious and my mom chatted with Robert the whole way back. My parents do not speak French very well, so it was fantastic that Robert is bilingual. Since my parents don't have a mobile phone, another aspect that I was very happy with was that I was texted that my parents had been picked up. It was a big relief that things turned out better than I had expected!
The end total (+ tax and tips) came out to be CAD$162. It was a bit pricey for a ride to Westmount, but I am very happy with the overall process and service.