I have been searching for auto insurance for over a month since I had just relocated back to NC. It…read moreseemed like everywhere I called either had ridiculous rates or the agent just never returned my call after receiving all of my info. This was so aggravating and time consuming. Guy was amazing. Not only did he get me the insurance coverage I had requested he also got it the cheapest I could find but with great coverage. He was a pleasure to work with and I would definitely recommend him if you are in the market for auto home or renters insurance.

I've had terrible experiences in the past, and have never felt compelled to submit a review, until…read morenow. Please do not repeat my mistake and come here for insurance. My family and I have experienced nothing but incompetence, and irresponsibility. When I voiced my concerns to Guy, I did not get a solution or even an attempt at service recovery. I experienced apathy and indifference. Some lessons learned: 1. Do not trust the quoted amount for your insurance, no matter how simple your policy. 3 quotes (multi-car policy, single vehicle coverage for my daughter, and a vehicle change). None of the quotes was even close to the amount that came back from underwriting. Is this how they get people in the door? It seems deceitful. 2. Be prepared for a few hours and repeated attempts at preparing your paperwork. Using "the system" seems beyond the ability of some staff members. 3. Triple check your paperwork (trust me, its probably wrong) 4. There is an obvious lack of customer service. I think your best option is to just make another choice. I sure am.

Jeff has been my insurance agent since I graduated from college. In addition to doing a great job…read moreof explaining options, finding discounts, etc. he is a fantastic guy and his office staff is very friendly. I've switched cars several times over the years, and switched apartments even more -- Jeff is very quick and thorough with answers to how a new car or zip code will impact my insurance premium. I've even convinced my dad to switch to Jeff! Even with the insurance company TV commercial wars, I believe Nationwide is the best and most affordable insurance you can get in North Carolina. When I had a sports car right out of college I shopped around just out of curiosity, but no one could beat Jeff. No one can beat his office staff either. If you're looking for car or other property insurance, give Jeff a call!

I was shopping around for homeowners insurance and they were the most reasonable I could find. The…read moreagent there was also very knowledgeable and helpful, thank you, Jean!

Forget Alan Cochrane Allstate. They overcharge and give you nothing in return. I've been paying…read morejust over $100 a month. When I asked if they could drop my rate since my driving record is good, they said no. So I began shopping around and found a much BETTER insurer with a good reputation for only $65/month. That's a huge savings! I only wish I'd dumped Allstate sooner.

Scott was very attentive and thorough. He explained everything. I was happy to be able to cancel my…read moreprevious policies with a local agent.

I had a great experience with my agent Liz she has been a great help to me after the accident back…read morein March 23, 2025. Thank you so much for all your knowledge that you knew what to do in this time.

This place is a joke. You're better off looking up insurance policies through calling companies…read moreyourself through the phone. Do not go in here looking for an insurance. They will rip you off and charge you 140 to find something you can do yourself. Desk lady fill out my information all wrong. Came up there frustrated and she told the owner I came in rude and aggressive that not to come back in while she was working unprofessional and not a place you want to go find insurance at. Matt a rude guy. Don't waste your time five years I've been going through them and they want to do this after I was trying to put insurance on a boat

From the owner: At Superior Insurance of Hickory, our ultimate goal is to create lasting, trusted relationships…read morewith all of our clients, for years to come. We strive to create custom solutions for your home, auto, and business insurance requirements and personalize each insurance product to your specific individual needs while providing competitive rates.

Jessica was amazing to work with! Would highly recommend to anyone! From the first phone call to…read morefollowing up and getting me exactly what I needed!!!

Moving from one state to another can be stressful especially as a senior. Jessica and the team at…read morethe State Farm office in Hickory, NC answered all of my questions and made all the necessary insurance requirements for our new home and auto quickly and were great to work with to get us ready to close on our home.