Referrals being worth MORE than Yelp stars (gasp!) , you should know this about Lisa: Lisa was a referral from friends who bought through her...and was so awesome that we've referred her to several people as well...AND we would definitely use her again in the near future except: She listened so well to what my wife and I said we wanted in a neighborhood that we love where we live and don't plan on moving anytime soon... and... She paid attention to our budget, giving both reality checks and awesome ideas about how we could get the biggest bang for our buck... plus... She has an amazing network of other professionals in this space, all of whom lived up to her promise that they would accommodate the wide variety of concerns and restrictions that my wife and I have (example: certain lenders are off limits due to relationships with our employers)... Even more... She continues to be a resource when we need things that we never thought about before we were home owners, like recommending a handyman...an electrician...a tree guy... Bottom Line: This is the go-to RE Lady for us...for our friends...and she should be for you. read more

We would have never been able to find a house in the white-hot San Carlos real estate market if it hadn't been for Lisa going above and beyond the call of duty. We unofficially began house hunting in April 2012 and met Lisa at an open house. We liked her immediately for three reasons. One, she specialized in San Carlos. While most agents we met claimed to be experts on every community on the peninsula, Lisa was a San Carlos expert. Two, she lived in San Carlos, hence her personal expertise. Three, she wasn't pushy. It seemed like the listing agents at every other open house we went to were as eager to get our business as they were to show the house that they were supposed to be selling. Last September we called her once we were ready to start bidding. By then the Silicon Valley housing market was exploding, especially in San Carlos, with prices increasing by almost 20% from when we had started looking. Lisa spent countless hours with us looking at homes in and around San Carlos and patiently dealt with the many, many questions that we had. We were losing bid after bid (I believe 7-8 of them) due to the extreme competition in the area. On more than one occasion we had put forward the highest bids, but lost out to all-cash offers. Thus Lisa was giving us sound advice on how to make a competitive offer, but the nature of this ultra-competitive market meant that we unfortunately kept coming up short. Now here's what separated Lisa from your average real estate agent. Early on in our search Lisa had offered to go door-to-door in her neighborhood looking for people who might be interested in selling their homes. We thought that she was nuts, but had no problem with her doing so. Well after about 3 months of failed bids she found someone who was looking to sell their home off-market. We jumped at the chance to see it, especially since it meant that we wouldn't be competing with ten other offers, which was normal with MLS-listed homes. It worked. We managed to get a bigger place than anything we had previously bid on or thought that we could afford, and because it was off-market we probably got it for at least 10% lower than market value. In San Carlos that 10% is six figures, so this was a serious savings. Given what's out there in the market right now, it would not be an exaggeration to say that the value of our house has increased by 20% in less than 6 months. On top of all that, to say that the seller was a piece of work would be a bit of an understatement, but Lisa dealt with their eccentricities and represented us with the utmost professionalism. We love our home, we love our neighborhood, we love San Carlos, we're thrilled with our investment, and we owe it all to Lisa. read more

Lisa Susnow is by far the best real estate agent we have had the pleasure of working with. Being homeowners in San Carlos for the past 20 years, Lisa has provided us with the best strategies and ernest effort necessary for buying and selling in the highly desirable San Carlos market. I know Lisa has many clients, but she makes you feel as if you are a top priority. If you are looking for someone to truly represent you as a buyer or seller, look no further. We can't say enough about our positive experience working with Lisa Susnow. read more

Lisa Susnow is an experienced real estate professional whom we have worked with for many years on several properties in the Bay Area. We trust Lisa to handle all our real estate transactions and are fortunate to have working for us when we need her. She is able to control and manage the entire transaction from inception to completion in an efficient and effective manner representing her clients properly, ethically and she works relentlessly on all aspects of all transactions. Her network of contractors and financial suppliers has given us a choice of the best resources available. She is pleasant, respectful in all her activities and is able to handle difficult and complex situations. I would strongly encourage anyone in need of real estate services to contact Lisa. You will not be disappointed. read more

Lisa Susnow is a fantastic realtor. Finding a house in the Bay Area can be quite a ride, and Lisa drives you through it well. With a limited budget, it was scary to think that I might not be able to buy a new home, but with her creativity and willingness to explore all the options, she got me into a beautiful 3 bedroom home. She takes a personal interest in her clients and definitely has your back. She is thoroughly prepared, does her research, and is straight with you. For her, it's about making you happy. I don't always trust realtors, as many are more concerned about their commission than you. That's not Lisa. She would rather you not buy a home at all, then put you in a bad situation. She's also extremely well connected. She was able connect me with a mortgage broker, and escrow agent that equally cares about their clients, and who work quickly and efficiently in this highly competitive market. Lisa's just great. I can't recommend her enough. read more

Lisa Susnow has the knowledge, experience and resources to achieve remarkable results when selling your home. I needed a realtor who could assure me that I would be able to ready my home for sale, and she was able to do that by sourcing resources and providing assistance with logistics. Lisa strategically managed the project scope and schedule to get the house on the market at an ideal time. I was proud to open the door for the open house thanks to Lisa's hard work and dedication. Lisa is a dedicated professional who makes it possible to sell your home with confidence. read more

Back in September, my best friend highly recommended Lisa when I told her we were looking to buy a small condo or house (they worked with Lisa back in 2011). We reached out to her that week, and within the space of 3 months, we have found our home, had our offer accepted, moved in and are living happily (ever after). All of it is thanks to Lisa who made this process very smooth for us. To start off, my husband and I had a very tight budget when looking for homes. He works in a non-profit and I'm a resident with lots of medical school debt. In addition, as a resident, my schedule was all over the place from working random shifts, to working nights, to working very late. She worked closely with us to find places that are affordable and within our budget, suggested places that are appropriate to our lifestyle, and was very flexible with my ever-changing schedule. As first-time home buyers, she explained the process in extreme detail about how the home buying process works, including all the lingo- i.e. what disclosure packets really mean, what to really care about, etc. She went the extra distance to get to know us personally and was able to advocate for us when we made offers. My husband and I had a difficult time deciding on a final number to make an offer on - particularly in this competitive environment while also taking into consideration final appraisal value. Lisa has excellent insight that made us feel confident in our offer. Furthermore, she really watched out for our best interest. When she found out about a promotional and more competitive loan offer that was being advertised between agents, she notified us of the opportunity and encouraged us to pursue it despite the fact that it meant switching lenders 3 days before an offer was made and changing lenders from one that she personally highly recommends and is good friends with. We applied for the loan, and sure enough, got an extremely competitive loan offer (Eagle Community Loan with First Republic if anyone is interested). Afterwards, while we were still walking on cloud nine because we couldn't believe our luck, she pretty much did all of the work walking us through the last few steps of the escrow process so that we closed smoothly within 30 days. In short, in a challenging and competitive market, we got our dream home on only our 3rd offer, and closed within 30 days, with an enviable loan interest rate. She also gifts new homeowners one year warranty if anything goes wrong with the home in your first year. It really doesn't get better than this. We are now 2 months into our new home and loving it! We can't recommend Lisa enough. If you have any questions, feel free to message us via Yelp. We wish you best of luck on your home search! read more

Lisa Susnow is by far the best realtor. Why, she truly cares about her clients. Buying a home is the biggest purchase you make in a lifetime. As a buyer you need to trust the person who is representing you. She is well versed in the business, always taking into consideration what will work best for you and your family. I am very wary when referring people to my friends. But I feel super confident referring Lisa always. read more

I have been working with Lisa Susnow for over nine years. She never seems to surprise me with her professionalism and knowledge. Her pleasant and comfortable style is not only easy to work with but an ideal balance to her clients' needs and the practicality of the real estate processes involved. read more

I chose Lisa Susnow to help me in the sale of a property on Spring Street in Redwood City. Before we began, I expressed to Lisa that I had two requirements for the sale of the home, and those were a quick sale and for the highest price possible. I am very glad that I chose Lisa, because through her expertise and knowledge we were able to sell my home in two weeks for over the asking price. She guided me to the right professionals to update my home and stage it just right. Lisa was responsive every step of the way and kept us updated throughout the process. I am thankful for her help in achieving the sale of my home in such an expeditious manner in such an unpredictable market. Lisa also helped me to purchase my current home after the sale of the one on Spring Street. Again, it was no small feat as the home that we fell in love with was a short sale. Throughout the process, Lisa kept me grounded and did her best to move the purchase along as best she could. We finally moved into our dream home on December 15, 2011. I can't say enough about how helpful Lisa was in my real estate dealing. She is honest, professional and very experienced. I would recommend Lisa wholeheartedly for any real estate needs. - See more at: http://lisasusnow.com/ClientTestimonials#sthash.KdXCFv8P.dpuf read more