I made an appointment a week in advance and was stood up. And no response to my follow up text. Not…read moreimpressed. Definitely would not recommend.

Prompt initial response, scheduled convenient time to meet. Had an emergency and had to move the…read moreappointment, let business pick new date and time to meet. They not bother to show, no phone call or text.

The team did a great job overall. I can tell they were conscientious of doing a thorough job. A…read morefew spots were overlooked (dusting ceiling fans and a shower tower that holds shampoos and conditioners). Other than that-the floors, bathrooms, bedrooms, kitchen and everything in-between were pristine! It is nice not to have to tell a team what needs to be done-they just do it! They had smiles (behind those masks they wore) and seemed to work very well together-enjoying their jobs. Makes a difference! I would recommend them fully and am confident they will get these last two minor items the next time they come work at our home.

A neighbor's great recommendation. I usually clean on my own, but decided to do this while I am…read morerecovering from surgery. I signed up for the Premium Package. It includes some services that I didn't need (e.g., bed sheet change and cleaning blinds). The walk-through was great - base boards, ceiling fans and those corners I can't get to; surfaces were spotless. I was charged the max in the quoted range for that packaged. It was my mistake to not look at that more carefully before I paid the bill. Realized this afterward and told Superior Bright. We went back and forth a bit and I told them that I should have read things more carefully. In the end, they Zelled me back some money to make up for those few things. They responded very quickly, to my initial request for an appointment and to the billing inquiry. The communications were professional. I will probably hire them again and request the same house cleaner. She joined the team just 2 weeks ago, but has 14+ years of experience. Gave a 20% cash tip plus my hydrogen peroxide cleaner so she had a Clorox alternative for future use. I sure got lucky - she was wonderful.

Great service. Quick replies, excellent crew. Could not be happier…read more Team showed up on time, and got straight to work. They let me continue working in my home office and worked around me until the end.

I've been using the Neat Squad for a long time. The ladies of the team are so efficient and…read morethoughtful. One time we were away from town and they found one of our toilets leaking; they took a picture and notified us of the problem. This was not a big deal and they fixed it for us. I switched over to another company - can't remember why - and they charged much more and used my own equipment. It wasn't worth it. I am back with the NS and happy!

Fantastic group! They arrived on time, very professional, went beyond what any other carpet…read morecleaners I have used before would do. And the price was reasonable. They are definitely my go-to cleaners!

From the start, the company had great communication. They were able to accommodate out small job,…read moreeven though it was in an apartment. The technician, Zach, was pleasa and did a good job. We definitely recommend this family run business.