My husband and I gave Brian Jones, the owner of Litchfield Hills Fence (formerly Winchester Fence), a deposit of almost $6,000 in September of 2023. The following day, he cashed the check. He told us 6-8 weeks. It's June 2024 now and still NO FENCE. What's just as bad, he has not returned any of our phone calls in months, despite being alive and well. Buyers beware!!! And read other Yelp reviews!! Clearly, we're not the only ones who have had this experience. Sadly, I can't give 0 stars, or I would. Note: We used Brian Jones approximately 20 years ago and had a positive experience. That's why we returned. BIG MISTAKE! read more

Awful. You'll waste your money. Brian took 1/2 money down and didn't return for 4 mos. to start the job. It took all summer to complete a small fence. They left spots unsecured where my dogs could get out. He destroyed the lawn without any protection from his machine, and he damaged my irrigation/drain system which I had to pay to have repaired. Brian did not use any concrete when installing the poles and the entire fence is not straight. Pieces continue to blow down whenever the wind blows. When I contacted Brian for help, he said he could not because he was filing for bankruptcy! Brian just takes your money and does a TERRIBLE JOB!!!! I had to call another fence company to repair this mess and they said the entire fence was done wrong so it's too hard to just repair. The new fence company now has to take down/and start from scratch and put up another fence. read more

Brian took our deposit in 2023 of $1,500.00 and never provided service nor did he return our deposit.

The office fails to respond to calls or email, installers on site for only 3 hours per day. Horse paddocks left unsecured. Took significant deposit to acquire materials then delaying completion (8 weeks since deposit) as they don't have the materials. The installers should set up on their own, they are professional and do a great job when they are permitted to be on site..... read more