On 8Dec2025 about 6pm I went to the Belton SC CVS Pharmacy…read more I waited alone at the "Consultation" counter for a few minutes. I heard a voice say "Can I help you". I looked around but saw no one coming to help. I waited since the pharmacist was about 10 feet away and seemed busy at some kind of machine, register or such. Then I saw a woman, maybe 5'10" maybe 28 years look at me. After a brief wait she said "Can I help you?" The irritation was obvious. Other than standing and maybe chatting to the pharmacist she was not doing anything. I showed her the Ingles Pharmacy bag I was holding and replied "Yes, I could use some help with this." The woman moved to opposite me and looked at the bag and the two boxes of mixed Sudafed PE. I explained that I was prescribed a stronger dose Sudafed but the Sudafed I found on the shelf was all I got. The lady responded "Yeah, that's what we sell as well. That's what you need." I then read from the prescription label 120 mg Tab #60, Days supply 30. That woman pointed at the Sudafed PE and said something to the affect "yeah, that's what you need." I held the prescription out to her and said "120 mg." Eventually she took the bag with the attached prescription and went to a shelf to look around. She asked the pharmacist something, who responded by pointing at a shelf higher than the lady was looking. Then the lady came back and said "we have a box of 20 tables of the 120mg." I said "so that's good for 10 of the 30 days prescribed." The lady said "well we could sell you a box but it would be illegal to sell you very much. It's controlled. Ya wanna buy one box?" Since one box did not solve my problem I said "no", I thanked her for her time and was left with the impression that the lady didn't know what she was talking about. The pharmacist was standing less than 10 foot from us and offered no insight, no clarification, no confirmation, no courtesy, and no concern. Considering a couple months back we had a similar cold shoulder from the pharmacist, we will drive 40 minutes to a Publix pharmacy where customer care actually means they give a dang.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Clean store, products neatly displayed Staff friendly and…read morehelpful. I'm new to the store and area. When I have asked where something is, in the store, each time an employee has walked me to it rather than just pointing or giving the aisle location. I do enjoy shopping at the Belton Ingles.

Love the staff, and everyone is friendly over here! Well…read morediverse food choices, and the atmosphere is really great!