Avoid Kathy's Tax Service - especially if your taxes aren't straightforward…read more We hired Jim in 2022 after selling two homes, combining households, and buying a new one. We paid a premium expecting professional help. Instead, we got a dismissive, unhelpful experience. When the IRS requested more documentation a year later, Jim charged us again to prepare three documents - which we had to send ourselves. He blamed us for not providing the right info the first time, despite being the professional we hired to guide us. Communication was terrible, and support was nonexistent. We were left doing all the legwork. Unprofessional and not worth the cost.

I had my taxes done this year by Christensen Kathy's Tax. They were polite, responsive, and got my…read moretaxes filed, but they were not helpful in finding me all my deductions or explaining in detail about my taxes as a whole. I was a first time home buyer and needed help doing them this year. Honestly, I should have just prepared and filed them myself and saved the $160 because he did not help me explore and discover any other deductions I could have potentially had. The appointment in total was less than 20min. It felt like a rip off.

September 10, 2019 My wife and I, visited with Tim in his…read moreoffice at 134 N. 4th St. The office is a comfortable inviting environment, which is an older home here in Pocatello that's been refurbished to make it a very nice space to talk about financial matters. Tim puts on financial work shops at our local library in Old Town Pocatello, where he explains the options about when/why and at what age to start drawing your Social Security. Tim is VERY knowledgeable and experienced in his trade, he is also passionate about helping people work with what they have, (or in our case, what we didn't have), to work towards our best possible retirement income solution/situation. Tim won't "Sugar Coat the Results" but is compassionate and caring and Honest, about your PERSONAL individual situation. My wife and in HIGHLY recommend a consultation with Tim about your goals/finances, LONG BEFORE, you have a NEED for his help, you'll be more than HAPPY you DID!!!

From the owner: Fortress Financial has been providing retirement financial services to the Pocatello, ID arearead more

Unprofessional, unethical. I wouldn't recommend this cpa to anyone. The first year I used this…read moreoffice it was done by an intern who was a friend of mine working there. The 2nd year I continued because I realized Nyle was the father of someone I went to high school with. I tried using him this last tax season and my tax return was way different. When asked why he said that I made more money but my expenses were less. Not true. The problem was that ISU had submitted my expenses inaccurately. I had proof there with me that what was submitted was inaccurate but Nyle told me he couldn't submit anything other than what they had sent me. I called ISU and was on the phone with them on 2 seperate occasions for a total of a half hour. During which Nyle stepped out and went to work on some other patient or project. After gettingnoff the phone for both cases I had to wait for him to come back. When he couldn't do anything else for me I told him I wanted to research this more and to hold off submitting my taxes. I then called a family friend and was told that I should have been able to submit my school expense differences. I also mentioned that Nyle was giving me a lot of days as a per diem since I worked a summer job in a different state. I was taught and shown later that that is an unethical practice in tax breaks and that if I were to be audited that could make me owe a lot more that I was saving or getting back. Then a few days after meeting with Nyle I received an email responding to an email I sent asking about what I had heard on the college expenses where he told me that he didnt mind taking a stance on a tax return as long as it was supported by the facts and to keep in mind that he all ready had 2.5 hours invested in this at 150.00 / hour. I couldn't believe he counted the 1/2 on the phone and the time I spent waiting. Unbelievable. As of 6/3/14. For the record, my "buddy" is Neil Furniss, CPA in Pocatello. The "fictitious information" he put in was the tax info provided by ISU for 2012 and 2013 and the expense report provided by ISU showing the differences in what was submitted and what was shown. As stated before, it is an outright lie to say that Nyle took any initiative in emailing me because he "thought this was going to drag on" because after meeting Neil, (the very first time ever in my life was the same day I left Nyle's office) I sent the email to Nyle asking if he could submit the differences with the expense report for school. It wasn't the other way around. Also, Neil showed me in "A Tax Book" where the deduction is stated clearly. Maybe Nyle doesn't understand the concept that professionals, lawyers, and other CPAs have collaborated a document for the instruction of a more ethical filling of tax returns according to how audits and rulings in very particular and similar situations have turned out for people. I'm not a genius, but I can read and I do do my homework before I make any allegation. Once again Nyle, you fail to mention that it was your suggestion to research and call ISU. If you didn't mean right then, you should have clarified right then. I elected to go with another CPA because of your unprofessional responses to the valid concerns I had. All of my documentation was prepared and presented to Nyle and Neil with no variation. One simply was able to fulfill the role of the accountant needed. Period.

Nyle Taylor has been preparing my taxes for years now. I have been extremely satisfied with the…read morelevel of professionalism in which he presents himself. He is courteous and kind to his staff, and in return, they are kind to him and to me. Mr. Taylor is very knowledgeable in his profession, honest, fair in his fees and well respected in the community. Mr. Taylor has prepared my personal income taxes as well as my corporation taxes and I highly recommend him for all of your accounting needs. You will not be disappointed!

Dave has done my taxes for the last 5 years. His price is reasonable and he is quick to get your…read moretaxes complete and submitted promptly. This guy is awesome. Highly recommended. Sheldon Ropicky 5 star

Very immoral, told me not to report income and lie to social security. Also told my ex-wife to not…read moremay me money she owed me for taxes. Terrible person and terrible service

I currently opened and then immediately closed an account in the Preston Idaho branch. Due to the…read morerudeness of the manager Candy Avery! She would not assist in anyway with transferring money from another bank. When I said I'd close the account she rolled her eyes at me and then walked away! When I first opened my account they have me a card that would not tap. I was informed I'd have to purchase another card. Even though the card was brand new. We applied for a loan for a car. That manager was awesome! You know who you are! However we ended up going through a different institution because the loan took several days for a response. We had decided to go with this bank for convenience because we live in Preston. It was nothing but a disaster and total INCONVENIENCE! I would highly recommend NEVER going to this branch!

Wyatt Ralphs at the Chubbuck branch was very helpful and professional and took care of what we…read moreneeded. Exceptional Service!! Thank you Celeste Palmer