She is amazing! Does a fabulous job.. perfection!! She has helped me more than once at the last minute

The lady who answered the phone was rude and very unprofessional, they should not be in business. There was already a language barrier so when I tried to get clarification on what she was saying and she hung up the phone. From the previous reviews, it seems as this has been a problem. read more

I would give Ms Sue 10 stars if I could. The people that leave bad reviews and go on to tell us all who they have worked for and how great they think of themselves need to focus on their live before judging others. NOW, Live Oak is a wonderful, professional, place to have in our community. Ms Sue is most of all a loyal, honest, VERY talented professional seamstress that I've had as a client and consider a friend for 20 + years. The bottom line is most people may not be able to afford the best but with Ms Sue you will always receive the best. I recommend Live Oak (Ms Sue) 100% . She is a blessing to the Columbus area and be on. Thanks for your time. Ps: I drive from Hartwell, GA for Ms. Sue's professional work often. read more

I ordered a tux from an online tailor for an upcoming wedding, I came in to live oak after it came in and didn't fit right. She was able to give me better and correct measurements, all free of charge. Live oak is the best read more

Ms Sue is AMAZING and a life-saver! I bought my wedding dress online (we planned our wedding in 4 weeks over the holidays) and I needed some tailoring while I was staying with family in Columbus during the week and a half leading up to the big day. I took it to Live Oak a couple of days before Christmas, and she was willing to take it in and do some fancy work to tighten up the sleeves on short notice. I picked it up a week later (UNHEARD of for this kind of work, and over the holiday no less!) and it was BEAUTIFUL. I am so grateful for her working overtime for me - she made a cheap-o online purchase look like a million bucks, and we couldn't have been more grateful! I've told all of our friends about her, and if I ever need tailoring again, I will probably fly to GA to see her :) Thank you Ms Sue! read more

Live Oak Tailoring & Alterations - Sewing & Alterations Near Me - Columbus, Georgia

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Worst customer service. She was offended I took a picture of my item. Past experience she loss my item. My bag for returning.

I called the establishment and the lady was very rude. She got annoyed instantly when I was trying to ask her about her turn-around time when tailoring suits, saying "I don't like when customers ask questions like that". Well, I'm sorry, how should I ask then? I told her when I needed the suit by (two weeks), only for her to hang up on me. Just terrible customer service and if your used to dealing with proper establishments with patience and manners, I would recommend calling a legit location. Save yourself the trouble. read more

I've had several items altered here over the years, from my daughter's prom dresses to many of my pieces. Sue does an amazing job!!!

Ms .Sue did and excellent job on my suit pants as well as other small sewing projects I hbe taken in .She is very professional and completes alterations in a very timely fashion .I will definitely be referring her to all my friends . read more

Sue is such a genuine person and her work is always on point! I have taken gowns/dresses and each time she never ceases to amaze me! She is meticulous when working on delicate fabrics. As I read some of the negative comments I can't seem to wonder what was their particular part in the whole interaction that they took responsibility for... the crazy thing is that they blamed Ms. Sue when in reality those people didn't take ownership for forgetting their clothing or because they didn't communicate effectively themselves. I personally have been coming to see Ms. Sue for years and even brought my elderly mother there and have always been treated with dignity and respect! She is assertive and honest but some people can be overly sensitive (if that is you - then you might want to go somewhere else). If you think her prices are high then why not just go somewhere else and take your chances with their work? Don't be mad because she knows her worth and expects nothing less! If you can understand that then you will know that you pay for you get and Ms. Sue's skills are reflective of that! read more

I worked in the fashion industry for 20 years, Valentino included. She is overpriced and RUDE. I took a summer dress ($350) for a minor repair and completely forgot about it. I went to get it and she said she sent to Salvation Army. I had paid for it, and she SHOULD have called me. I unn read more

I have been here several times. I get all my shirts fitted here. Very good prices and she alters them to my specifications. Highly recommend Live Oak for all your tailoring needs. read more

She was a lil pricy but it was all worth it my dressed was fixed and ready in time for my wedding and she let me pay in payments! She is a one woman shop that does it all and I will forever use her read more

Live Oak Tailoring & Alterations - Sewing & Alterations Near Me - Columbus, Georgia

MS. Sue is the best at her trade. She has tailored many of my suit pants and each pair of them came out well done. She is quick too. Turn around time usually next day. read more

The work was very high quality and was done in a timely manner. However, I feel like it was a little on the expensive side for what I had done. I had the bottom of a parka hemmed and it was $35. read more

So i had a pair of pants and a romper that had a big hole in one of them and a rip in the other. The lady gave me my quote and I tried to pay with card but it was declined. I told her I would go to the ATM and use cash. She said "ok". It literally took me ten minutes to go to the gas station and back and by the time I came back she had both of my clothes done already. The lady is amazing. Best in town!! read more

I have been going to Sue for approximately two years as she does a great job on alterations. While she can be pricey, I didn't have too much of an issue until recently. I dropped off two formal dresses (one to be hemmed, the other hemmed and taken in in the back). She charged me $86 EACH to hem the dresses, and $66 to take one in some!! I spoke on the price then, and she took off $20 (really). Anyway, she tells me the dresses will be ready on Friday (a week later). No problem, as my event was Saturday. She called me on that Friday to ask if I could pick the dresses up on Monday cause she was swamp. I said no, my event is tomorrow. So she said they would be ready an hour before she closed on Saturday. I pick the dresses up, and she proceeds to still charge me full rate. I asked if she was reducing the price since they weren't ready when promised, and I was 2 hours away from my event start time. She proceeded to say "awww, come on I was on vacation. You've been a good customer and this was my first time. You brought in two dresses and I took off $20. I didn't even argue with her. I just said ok, paid the over priced alterations, and left. I hope her lack of customer service appreciation was worth losing a regular monthly client, and me not referring any more people to her. read more

BEWARE. I was charged $182 for a dress to be taken in and hemmed. The dress only cost $160. I asked her why she charged me so much. The prices don't reflect what she has posted behind the counter. She stated because it's a formal dress. The going rate around the country for the work she did would maybe be a max of $50. I am left feeling cheated and would not recommend to any of my military family. read more

I saw good reviews for live oak and decided to take a bridesmaids dress there. It needed to be hemmed, taken in, and straps taken back. I recognize this is not a small amount of work, but was pretty shocked that the price was going to be $150. (The dress itself is $275 so it was over half the cost of the dress itself). Regardless, little you can do at that point once they've pinned you and you're checking out, so I left feeling uncomfortable about the price but hoping for great service in exchange. When making plans for pickup, I was told it would be ready by 7/27. I was under the impression that that meant I could pick up any time from 7/27 onward. I depart for the out of town wedding on 8/3, so I went in on 8/1 to pick up. I called repeatedly that day and the phone rang and rang with no ability to leave a voicemail, which thought was weird, but went to go pick up during their posted business hours anyway. I drive up and find the shop to be locked and dark inside. There was no note on the door explaining where they were or why the shop was closed. I panicked, as I thought it was possible she may have left town. I only had one more day to pick up my dress before leaving for the wedding. I left a note on the door, messaged on Facebook and continued to call. I finally got someone this morning and explained my concern and she apologized and said she would be there tonight when I was to come back. She explained she was sick and that was why she was not there yesterday. At this point, I had lost sleep, looked for alternate dresses online, and thought about breaking the news to the bride. Luckily, when I went back today, they were there and my dress was finished. When I went to pay, after I had expressed my dissatisfaction with my experience and the extreme stress it had caused me, she still proceeded to charge me $150. I was very unhappy and made it known. What made it completely ridiculous is she told me it was my fault for not picking up on the 7/27 date! I tried to explain that it was not clearly communicated that I was to pick up on that date, and when I was trying to explain I kept getting interrupted and told I was wrong. I stopped the conversation and walked out, promising to never return. She said "I can't believe you would act this way." I do not wish this stress or poor communication/poor business practice on anyone, and I highly recommend you steer clear! If you are going to close your shop during your normal business hours, the least you can do is call your customers with outstanding pickups and let them know. Or, leave it on an automated voice message. Or, post it on facebook/your website. Leave a note on the door! Something! And never, ever tell a customer they are wrong. I understand people get sick, but business owners need a backup plan in those instances. read more

There is nothing Sue cannot accomplish and with the highest of quality. I've brought her standard alterations, curtains, and even costumes, and its all been completed top notch. If you want it done right, go to Live Oak. read more

Sue does an amazing job! I've brought in a button-down blouse, a blazer, and a skirt for her to tailor. She's made everything fit like a glove. Sue is honest, friendly, and knowledgable about how your clothes should fit you. I will definitely recommend her to anyone who needs tailoring/alterations. read more

After trying out two other tailors in the area, my wife and I have been going to live oak since being stationed out here in Columbus. Hands down the best in the Columbus/Phoenix City area! The owner ensures you are happy with your alteration and offers good turn around times. read more

Ms. Sue has done alterations for me several times and they're always perfect. She is expensive BUT you pay for what you get. She's always been super friendly to me and I will keep returning. Thank you Ms. Sue! read more

Ms. Sue is a miracle worker! I ordered my dress online and the measurements were all wrong. The dress was too small and my wedding was around the corner. I brought my dress to her and told her how I wanted it, and when I needed it. Although I was playfully scolded because of the time constraints, she said she would do it. I went back two days later because my fiancée's jacket needed to be altered and she had finished my dress. I tried it on it was perfect, just how I wanted it. I almost cried. It was beautiful. I highly recommend Ms. Sue. She is the absolute best! read more

Ms. Sue is the best in the south for alterations!! If you want great quality alterations and prompt service, she is the woman to do it. She saved the day for me. I had to order a new dress because she could not alter the original one. Once I got the new one, she altered and you can't even tell!! Like it fits beautifully! I'll be back with more pieces and pictures for her! It was worth every single dime I paid and would pay it again!! read more

If you're looking for alterations in Columbus, GA, look no further. My wife ordered a wedding dress online from China and her measurements were all screwed up. Sue was amazing!!!! She was very patient working with us (trust me patience was needed). She literally had to take my wife's dress apart and remake it. Not to mention wait on the vendor from China to send extra lace so that she could make my wife's dress perfect. All in all, Sue is the best and I would recommend her to friends. read more

You obviously DON'T remember me because you DID do the work. We are not happy with the result but have to deal with it. Thank you for your nice (not really) comment. read more

I have been going to Live Oak for about a year now. I came to her in the beginning because the "tailor" I had been using made an easy job seem difficult. She saved the day on my skirt and I have been back every since. She's really good... read more

At first she did not listen to my wishes. She later apologized, did a very good job fixing my jeans. Was ready before the expected date. I will return in the future if i need too. read more

I love Live Oak! I take clothes there all the time to be altered and it's perfect every time!

For an alteration $185 on a bridesmaid dress?! My wedding dress was only $120, and they are saying for hem alone (which is not difficult, even with chiffon) is $85. This is for a friend of mine who lives there, and I live in San Diego, where it should be more expensive, and my other bridesmaid is getting it altered I think maybe $50 on a rush order! Even though I don't live there I know prices well enough to know the price my friend was quoted was outrageous, regardless of the quality! Definitely continuing to look around. read more