Everytime I've brought my car in here they've always told me straight up what's wrong they've never been rude and have never overpriced me.

I've brought my Yukon a few times in the past for a slew of different issues. Some were major repairs and sometimes I just come by for quick advice and they're always happy to help. Thank you!! read more

I brought my 2012 Honda Civic into the shop one day because my engine was misfiring. Super nice staff and after a few hours I got a call saying that it felt like a transmission problem. The guy on the phone suggested I change my transmission fluid and see if that helps. I trusted him and... IT WORKED! My car has not rattled since my visit and I am very happy that they were able to help. Honesty is hard to find in the auto repair industry and this shop has it! Thanks so much read more

Service is great. Used them now for at least 10 years. Have gotten tires, fuel sensor, oil change, catalytic converter, water pump. Prices alwas good read more

Rude. I have a sedan and when I went to inquire about having two tires mounted the price listed on the board posted was $25 per tire, I was told it would be $100 for the two tires. I own an Audi S6, seems like price is whatever they decide at the moment. In addition, I did not feel in any way that they are in need of new customers. read more

I think the staff could use some meditation. Being busy does not equal being important or justify being rude.

I would give them 0 stars if possible. Back in the day the service level was acceptable despite the horrible customer service. Mel (the owner) truly takes an incredibly condescending tone if you ask too many questions, make a suggestion as to what might be wrong or just show any interest in the repair at all. The worst part was when I inquired about the estimate of cost. He would not give it to me as he said I had to bring it in so he could determine the issue first. This is just fine however he said it would either need a transmission flush or a complete servicing...he couldn't give me an estimate yet he knew exactly what the two issues may have been? Take your car to someone that truly appreciates your business and treats you as a person and not an inconvenience. read more

WARNING: Don't park in their lot. They will block you in WITH A CLIENT'S VEHICLE. Warning #2: They may use your vehicle for petty purposes. Warning #3: They don't like walk-ins; they apparently prefer appointments...? They're across from the post office. I had two things to do today: go to the post office, and get my car smog checked. Apparently leaving a DMV letter in the front seat was not clue enough that I intended to patronize them. I had no idea how long the process admit my car would take (not at all long, btw), so I ran into the post office first. I returned to see my car blocked in by a water treatment company's van, and a woman walking out of the smog shop. She asked me if that car was mine, and I said yes. She said that I could not park there, to which I said I had intended to smog my vehicle, too. She asked me if I have an appointment, and was dumbfounded. I asked her if she had an appointment for today. She said let me see. It was at this point that they started to get the van moved. So basically I was EXTORTED for a smog check. Later observation: They initialed for me on the estimate. Sketchy, no? For this reason, I took them from 3 (speed of service and the rest of the staff was nice) to 2 stars. read more

I've always been very satisfied with the automotive service and repair work done at Livermore Auto and Tire. I like working with Don to keep my vehicles running well. He gets the work done when he says it will be done and his rate are very fair also. read more

My parents and I have been going to Livermore Auto for years, and I would have the say that you get great service and there is no funny business that takes place here. You get a great deal on what you pick out and there is no bait and switch. Mel the owner is hard working and you rarely get to deal with the owner directly these days any more. He wants to make sure you get what you are looking for. I would trust sending my family and friends here. read more

The woman who works the front desk has an awful attitude. The first time I had ever spoken with her I just assumed she was having a bad day but after many times of me coming here I have realized that this is just not the case. I haven't felt compelled to write a yelp review in years but after my last visit here I feel the need to say something. I dropped my car off towards the end of the day not realizing I was supposed to at 9am, I walked in and when she told me I was late I apologized and told her I didn't realize drop offs were only in the morning, she then scoffed and grunted laughing noises at me while saying "well yeah I tell that to everyone and now you won't be getting your car back for a few day's" making it outwardly clear how annoyed she was with me for being late. It does not seem like I am the only one who has noticed that the front desk employees need more work on how they treat their customers. The mechanics have always done a great and honest job on my vehicles but if it weren't for my trust in the mechanics that work here I would never come here again solely based on the rudeness of the woman who works the front desk. read more

My wife and I have been going here with both our vehicles for several years and have been very pleased with the service, turn around time, price and quality of work. We have had many occasions where we thought our vehicles were going to be very expensive for a major service, but they always came in well under the expected hit to the wallet. IMO, that's a good quality of any shop if they can pair it with solid craftsmanship, which they do...EVERY TIME. I have never felt like they were trying to rip me off or sell me a repair that wasn't necessary. Friendly employees run the front desk and they also do the work on your auto so they known what they are talking about and are often very close to their estimate. **TIp** If you get your vehicle in to them first thing in the morning it will be ready even sooner. Highly recommend them for your auto repair and routine service needs. read more

I had some unfortunate car trouble driving through Oakland one day, and was towed to a gas station mechanic by AAA in San Leandro. When they weren't able to fix my problem because they said I needed a "specialist," I reached out to Livermore Auto & Tire. The person I spoke to knew exactly what I needed, and said they'd done the repair several times, so I was comfortable going here. Since my car was unable to be driven, I had it towed here, and they were able to start almost immediately. The incident happened right before Thanksgiving, and I wasn't expecting to get my car back until after the holiday. However, they were able to get everything up and going again two days earlier than expected! Not only were they efficient and friendly, they were also very reasonably priced. Thanks so much! read more

The woman behind the counter saw fit to laugh at me when I requested that they look at my vehicle. If their customer service is that bad I'm certainly glad that I did not get my vehicle serviced by them read more

My brother has been taking his vehicles here for many years and always raved about the service. After getting a HUGE quote from a dealership, for much needed work on my Tacoma, I brought it in here. They did twice the job for nearly half the cost. Double-thumbs up for Johnny and the whole crew at Livermore Auto & Tire. I can't remember my truck ever driving his great!!! Thanks guys, Mike E. read more

I have had no complaints about this place. From smog check to tune-ups its great! You do have to make an appointment but thats to make sure you get quality work done. read more

It shouldn't be rocket science that poor phone etiquette ends up costing businesses money. Spoke with someone named Brandy or Sandy and became aware very quickly that I didn't want to do business with this shop... read more

I've been using Livermore Auto & Tire for several years now. They always tell me exactly what's going on, give me a price BEFORE doing the work, and have always taken care of it that day. I've seen Mel, the owner, turn away business rather than wasting the customer's time and money on a non-issue. I trust them to do a good job, priced fairly and have recommended them to many of my friends. read more

My family and I have taken no less that five different cars and trucks to Livermore Auto & Tire for over ten years. We always been happy with their service and price. I trust them to repair my kids cars, my wife's car and my truck. They may not give you the cheapest price around if that is all you are after. But if you are after a fair price and quality repairs, these are your guys. I have taken my 1978 Chevy Corvette, 1977 Dodge pickup, 2003 Mini Cooper, and my 2005 Nissan Titian, and other cars and we always feel they are honest and treat us fair. A really great bunch of talented repair guys! Maybe I shouldn't tell everyone? It's already tough to get an appointment! read more

My son & daughter-in-law have been taking their vehicles here for the last 20 years & highly recommended them to me. I took my car to them & their service & prices are excellent & I will most certainly return to them for any future repairs and service. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Excellent service, no hidden charges, no bait and switch. I take all my auto issues to them, and have come back satisfied every time.

Don, John and crew are an awesome bunch! I had my vehicle break down yesterday. I was pretty much stranded as I now live in Linden. They were fully booked, but Don & John managed to "fit my truck in", trouble shoot it, get parts and have it running and ready by 4:45 the SAME DAY! This happened before when my Expedition's fuel pump went out also. Very fair price and the best service you could ask for. I would never trust my truck or my car to a dealer as long as these guys are around! Great job guys. Thanks, Mitch C read more

Made an appointment to get the brakes on my dog hauling car looked at. I dropped it off in the morning and picked up up that evening. New brake pads and rotors for a good price. I will be back. read more

I had not used my spare car for months and hence the battery was discharged. I jump started my car and headed to USPS to drop off a package. I parked the car in front of USPS on S Livermore Ave and inadvertently switched my car off. Doh! I felt a relief when i noticed Livermore Auto & Tire barely 20 steps away. I went to ask if they will jump start my car for a fee. The owner frowned and angrily yelled at me saying, yes, he has the jumper but can not help for few hours. I suggested that I could pay upfront to jump start myself if he gave me the jumper..but he yelled that he was running late on other jobs so asked me to just go away. So rude! read more

I've lost track of how many years and how many vehicles we have had here. No matter what the problem, they can fix it. Recently they were $200 less than repair shops I checked with in Stockton and Modesto for a fuel pump replacement. Thanks guys! read more

One day on my way to work, I had a flashing check engine light. Had a about 2 hours to kill before I began work, Called around frantically but no one could see my car (didn't want to drive 40m home with the light flashing!) These guys took me in on a Monday after 1.5 hours before closing, AND resolved my problem without gouging me. 5 stars, WILL go back! Thanks guys! read more

I came here for work on my car which had failed SMOG. The guy I spoke to was very friendly and helpful, and explained everything he did very well. The diagnosis fee was VERY reasonable. Definitely will be back again next time I have car trouble. read more

The guys at Livermore Auto and Tire have always been extremely helpful in diagnosing issues with my car and have quickly fixed any problems. They always seem to get me in quickly for an oil change and they have great customer service. Mel, the owner, is extremely helpful and I appreciate his no-nonsense approach to fixing cars. I have taken my car here for the past 5 years and I will continue to! read more

Great people Don and John are ! Exceptional work on getting me (4) tires 195/70R14. John told me that "They don't really make em' that small anymore", but he managed to get them for me. These guys are very polite and professional in all aspects of their trade. I'm a customer for life now. Oh, the tires cost me $ 340.00 which I thought was reasonable. read more

Livermore Auto and Tire is an excellent choice for major repairs. My wife's 2000 Volvo needed beyond power brake pump replaced John diagnostic over the telephone said it was a common problem in Volvos go to be 550 bucks today I brought the car in for an appointment to get it done it was exactly what he said it was a break for now just perfect and it only cost me exactly what he said it would I highly recommend Livermore Auto & tire or anything your car needs new tires rims anything A+ read more

Love these guys. Straight forward, honest and very good communicators. I read some of the other reviews and while Mel, the owner has a dry sense of humor sometimes, he's always looking out for us. I've been taking my autos to his shop for over 20 years now. Several of his mechanics have been there that whole time. I know Don and Jon on a first name basis. A few years back, one of his mechanics took on the job of installing a replacement engine in one of our vehicles after detailed pros and cons were discussed with the staff. This isn't something they normally do, but with a long history with them, they really came through. I wholly disagree with the negative comments here and would recommend these guys to anyone who understands the importance of a solid, trusting relationship with your mechanic. 5 stars for sure, six if that was possible. read more

We've used these guys for years and love them!! I've referred several friends to them, and they love them as well. They are knowledgeable, friendly and are priced fairly. read more

Sorry anyone had a bad experience.. My husband and myself bring both our vehicles here (mine a '96 and hubby a '04) and Mel - and all the guys that work there, are the only ones to TOUCH our vehicles. I know of many people very happy with Livermore Auto and never take their car anywhere else. I know I don't. read more

I was very optimistic of finally finding a mechanic I could trust after reading all the positive yelp reviews, however, my experience ended at dropping my car off. I called the day before and they told me it would cost $60 to diagnose my car and that if I fixed my car there, they would credit the $60 to the full repair. When I was going to drop the car off, Mel (the "manager") said it was going to be $90 and that it wasn't going to apply to the repair (i.e. it was going to be on top of the repair). He then resorted with a pejorative tone and decided to lecture me about how things aren't free and that no mechanic will give me credit toward the repair. I couldn't believe he was giving me this tone after a mechanic (at this shop) the day before provided me with contradictory information. In addition, I've been to mechanics that will diagnose the vehicle for free or apply the credit to the repair--it makes sense considering the mechanic wants to keep the business in the shop. I don't need a Mel to lecture me about the nuances of simple economics and I don't need a Mel to respond in a condescending manner. Worst customer service I've ever experience. Mel--next time, say, "I'm sorry for the misunderstanding, but....." -----then I would have left my car there and this shop would have gotten my business for years to come, in addition to all the word of mouth business I would have provided. Very bad business practice...too bad. read more

I don't take my car anywhere else -- not even for an oil change. Top notch customer service!

This is a bit past the 25th anniversary of taking my cars to Mel's and Don's shop. Looking for an auto repair shop is always risky business, and over my 50 years of car ownership I could tell many gruesome tales that ended up costing me a lot of money and anxiety. Finding this little unassuming shop in the middle of Livermore, run by Mel and Don, has more than made up for it all. Over 25 years and some 9 cars (4 people) I have never once had anything other than straight, impeccable professionalism from those guys. Mostly they can tell what the problem is by my description alone, once or twice they needed to dig deeper to first identify the problem and then fix it (that's when the Chevy place simply insisted I need a new car!) and sometimes they tell me it sounds more serious than it is and it can wait till they take care of it the next time service is due (right answer, each time). Over those 25 years I never had reason to doubt their judgment. I invariably found Mel and Don to be right and other palaces (e.g. having a problem elsewhere on a trip, as happened twice) to be wrong. Similarly with tires: they tell me how cost trades off with what I need, not what they can possibly sell me. I sum, in addition to being first rate car mechanics, they are honest to the core. Mel is a Marine. Of course, he won't rock you in his arms to make you feel better about your car problem. Nor will he agree to do half a job, even if you only have half the money. Neither do they have xray vision - even an MD just has to make a variety of tests before he can tell you how to cure you. And of course that diagnostics costs money too - it's unavoidable. Once it has become clear what needs fixing, I always got a solid cost estimate which they stuck to. So if you're looking for consolation about your car not running, indeed, don't go to Mel. But if you're looking for top notch, no nonsense honest to the core mechanics, who don't waste anyone's time, Mel and Don and crew is it. After 25 years I have never had a complaint. read more

Livermore Tire is the best place to get your car repaired. Thanks Mel !

I don't love writing a post like this but this experience was so bad that I felt compelled to. I, as well as my family, have been a loyal customer for the last 15 years. However, that will no longer be the case. Today I was driving home and my check engine light on my work truck came on. I went straight to his shop to figure out what was wrong with it and hopefully fix it. Right away, he comes at me with a vile, hostile attitude and rudely ask me what was wrong with my truck. If I knew what was wrong with my truck, I wouldn't have gone out of my way to come to his shop and pay him my hard earned money, trust me. After that, he continued to give me grief until I snapped and left. His overall attitude towards me, a 15 year customer, was absolutely irritable and disrespectful. He is blatantly short tempered and rude, and I will no longer give him my business. There are plenty of other shops that will do good work and treat their customers with dignity and respect, so don't waste your time here. read more

I've lived in Livermore for 5 years and everytime I go to the post office, there are tons of cars in their shop. I decided to swing by without an appointment to see if they could help me. I spoke with Mel about my situation and he was an angel. I told him I made the mistake of taking my car to the dealership (Nissan Dublin) where they proceeded to tell me that I had metal in my tires (they wouldn't take it out). They wanted to charge me $70.00 per tire to patch them. Mel was shocked that they didn't remove the metal for free and said he would take a look at it. Keep in mind that they were closing in an hour and they were booked for the next day. I was in a bind because I was leaving for Tahoe that weekend. When I came back, Mel explained there was no tire pressure issues and he had the metal in his hand for me to see. What a breath of fresh air this place is! All that and he only charged me $10.00!! I will bring both my cars here from now on for all my repair needs. Thanks Mel! read more

These guys are great, they are honest and fair and most importantly do great work. We have been taking our vehicles there for at least 10 years and have never had a problem with their work or their customer service. They were even willing to finish some work on one of our vehicles that my husband started but could not finish because he did not have the right tools. They are very busy and an appointment is always needed but they have always finished the work when promised. read more