Compré dos batas de baño de la marca Calatea, SKU: 41108910, modelo VIENA G, que llegaron el 30 de…read morediciembre de 2025. Al lavarlas para usarlas, noté que se destiñeron y mostraron colores rosados en las fibras, lo que indica una calidad muy deficiente. Al reportar lo sucedido al día siguiente, 31 de diciembre de 2025, a Palacio de Hierro, no quisieron asumir la responsabilidad por el mal producto, argumentando que ya había sido lavado. Es importante mencionar que las batas nunca se utilizaron, por lo que considero que una devolución o intercambio sería lo más apropiado. Sin embargo, el centro de atención al cliente no supo ni quiso ayudarme en esta situación. Les aconsejo no adquirir NADA de la marca Calatea.

La atención al cliente es pésima, son muy groseros y déspotas. Me robaron una tarjeta de crédito y…read moreel ladrón se compró algo de $10,000 y el equipo de seguridad no hizo nada. Eso fue en la suc. de Querétaro. Además venden cosas muy chafas a precios altísimos. Compre una rasuradora y al mes se descompuso.

Was passing through on my way over to the airport and heard lots of good things about the place. It…read moresurprised me as it is set up a lot like department stores in the old days where you have a full department store with clothing, electronics, toys and all consumer goods, while having a full-blown restaurant built-in. This is no little café, it is a fully competent restaurant serving breakfast, lunch and dinner served to your table. It was a lot like you would expect in Mexico, home cooking, good and at a fair price. Customer service was excellent and the entire location was spotless as far as everything I saw. Would definitely recommend!

Amazing place! It's located not in the best part of the city, but I love the food and service…read more People are very kind and helpful. We took my husband's family out for dinner and were pleasantly surprised by the quality of the meals. The only reason I don't give 5 stars is because we had to wait 20 minutes to get a check and never got a box to go as was asked.

I have a deep, deep loathing for Liverpool, based on their complete and utter lack of customer…read moreservice. I ordered a space heater online, and it showed up WET and in a smashed box. The heater itself was wet, inside its plastic bag, as if they'd fished it out of a flood zone. As my Spanish is not conducive to phone conversations, I've been trying to contact them on WhatsApp to arrange an exchange. Have easily tried 7-8 times, using Google translate to keep the conversation fully in Spanish, without getting any answers. So I tried emailing them with the full explanation and any info they could possibly require, only to get an auto reply telling me to use WhatsApp to contact them. Today I messaged them again on WhatsApp and 4.5 hours later, they finally responded, asking for the same information that was in my initial message. When I re-sent the information, the system had me start all over again! Arrrgh!! I ordered the heater online so as to avoid getting in an Uber and going in-person to their store during the pandemic. As they sent a damaged product, it seems reasonable to expect they would replace the item through their "free delivery" service. I'm probably going to have to admit defeat on this one. So instead of buying in the store and having to shlep it home, I have to shlep the damaged one TO the store and shlep another back. Or just return it and resign myself to being cold for the rest of my life. It wouldn't be so upsetting if I hadn't also bought an expensive washer-dryer and some kitchenware through them, so it isn't like the heater was my only purchase. It will, however, be my last!

Liverpool is one of the few places you can pick up Ticketmaster tickets. I wasn't there to shop…read morebut I was impressed with the huge selection of stuff in Liverpool, as well as how upscale it was compared to the remaining U.S. department stores. I wasn't shopping for anything in particular but happened upon their gourmet food section and bought a few items that I hadn't seen for sale in the states. Aside from the atrocious Mexican Ticketmaster policies on picking up tickets within Liverpool, the actual store was delightful.

I remember going to one of these stores in Northern Virginia when I was 6 and how incredible it was…read moreto find out that this chain still exists! I drove past it and turned around because I had to see what this Woolworths was all about. I want to say that this store almost reminds me of a Kmart and Sears back when they existed in the United States. There days after Christmas and this store was still jamming out the Christmas music, and maybe that helped attract more customers, because this there were a lot of shoppers here at the store. I mostly saw clothes and shoes on display. The second level consisted of homeward and toys everywhere. I saw a couple of nice wind breakers, and they had a good deal on socks that even beat Walmart's prices. There weren't any name brand clothing items, and the socks were the Atléticos brand, bit they still appeared to be of decent quality. I picked-up a Lakers ball cap for $329 which was a great deal!

Woolworths disappeared in the states decades ago. There's times I miss that place. And I'm sure I'm…read morenot the only one who's over 40 that remembers it. You could always find what you needed at a reasonable price. I'm on vacation in Mexico and if I'm going to buy something I want it to say Hecho en Mexico. That and finding what I want for the price I want makes me very happy. I found several things; one was a FireWire that I needed last week because the one I had was fraying. I paid triple the price at a place in Reforma 222. here I found one that's reinforced that was less than $90. MXP. I could kick myself now because I don't have the receipt anymore or I'd return it. $200 odd pesos is $200 pesos.

The supermarket is huge and opens 24/7, but the taquilla for Ticketmaster only opens from 10am to…read more8pm. I came at 9pm to pick up the tickets I bought online for Lucha Libre, but the office has already closed. Have to come again tomorrow.