The lady running the place and the laundry room wash & fold area is RUDE AS HELL! If she smiles…read moreher face might break! Funny signs everywhere telling you the inevitable ...... NO REFUNDS!! Dryers put more heat into the waiting area than they do the dryers! Can't dry a load for $3.75!! It WILL cost you $7.00 a load to get them dry!!! Sure glad I don't have to rely on this place. We were visiting the Lake but WILL NOT spend another quarter at this place.

This place is super clean and well maintained. They've invested in beautiful new machines and it's…read morewell maintained inside. The outside is just as nice and clean.

I used to love it but the AC seems to be set at 80 or 85 degrees and the employees have no way to…read moreadjust it. I will be warning anyone in the future! I can't fold with salty sweat running into my eyes!

Every time I need to wash large items, I bring them to Bubbles. The employees are always so…read morehelpful. I love being able to use my credit card easily. The washers and dryers are large enough to accommodate my king size comforter or entry rug. And the items are definitely clean when finished!

Let this place rot -- hostile staff, zero professionalism, and a manager with a serious chip on his…read moreshoulder. I walked into Timber Lane Washateria to check if the machines used coins or cards. After seeing that they required quarters, I used their on-site ATM to withdraw $20 so I could get change and start doing my laundry. Before I could even walk back out to grab my clothes, I was aggressively confronted by a man in ragged clothes--no uniform, no name tag, nothing identifying him as staff--demanding to know if I was actually planning to wash clothes there. I told him yes, and that my clothes were in my car. That wasn't enough. He immediately launched into an accusatory rant about people coming in to "steal quarters" and how only real customers are allowed to use the change machine. I explained--calmly--that I am a customer and was just preparing before hauling in my laundry. Instead of backing off, he kept pushing, arguing, and treating me like a thief. When I asked who the manager was, he smugly said it was him. I asked who the owner was, and he just pointed to a sign like that was supposed to solve everything. I took my quarters and my business to Washateria Lavanderia off Loop 336, where I was welcomed without suspicion and treated like a human being. And as I was leaving Timber Lane, walking to my car, I looked through the window and saw that same man very clearly mouth the words "f*** you" at me. No shame. No professionalism. Just petty, angry behavior. After I left, I called the number posted inside the business. Someone claiming to be the assistant to the owner answered and tried to justify the harassment, saying people come in without laundry and "rob quarters from the customer." That logic is absurd. If someone puts paper money into your change machine, you're not being robbed--you're exchanging one form of currency for another. You're not losing money. If those quarters do get used on your machines, you make money. If not, you're still not in the red--at worst, you need a better coin management system. If you're that worried about availability, then implement a solution like every other laundry business with common sense does: a change limit, a secure backup stash, or better yet--upgrade to card systems like it's 2025. This place doesn't care about customer experience. They care about control and paranoia. Instead of setting up a system that works, they'd rather harass customers and throw attitude. Timber Lane Washateria is a disgrace. If this is how they treat people ready to spend money, imagine how they handle real issues. Don't give them your business. Spend your money somewhere you're respected. Here is a picture of a washateria that is cleaner, cheaper, and won't chase off their customers over BS

this place is way to overpriced. for how this place looks and how it is, it should not be so…read moreexpensive. this place is a actual dump. you also have a guy just staring at you while you do your clothes. overall i'm just annoyed about the price of this place. we should not be paying so much to clean clothes. definitely not a place to go to.

Clean establishment with very nice lady in management. The washers and dryers worked efficiently…read more I'll be back.

The washers take your money and they don't ring your clothes out they're still soaking wet the…read morewashers leak need new washers and the dryers doesn't dry very well

First time here, very clean and pretty quiet on a Monday. The large washers for blanket's are…read morepretty pricey. They have a PAC-Man arcade machine and apparently free Wi-Fi, if the attendant on duty appeared approachable, I would have inquired what the password was, but that didn't happen. She was closely watching us, not sure why? Would have been 5 stars if she was welcoming.

Would not recommend this washateria. The machine and dryers are crazy expensive. They make you buy…read morea card to use the machine for a additional dollar. The dryers are $1.75 for 26 min and the bigger dryers are $2.50 for 26min only . I will be sticking to my other laundry mat place. I feel like I'm being ripped off here.

Clerk was very helpful and available for customers. Location…read moreand machines are clean and in good condition.

It was a very clean, nice place to do laundry. We were traveling and stopped there and the lady…read morethat operates it was so kind. It's fairly reasonably priced as well.

It was my first time here, and I love it. Nothing fancy, but it gets the job done.One of the…read morecleanest locations... employees are very nice and helpful. No complaints. Will be definitely returning here again.

I've been doing my laundry here for a year and a half. About 3 weeks ago I noticed something that…read morelooked like blood on the toilet seat. It was a very large smear across the seat and the bowl. I thought it was probably paint or something and I left. Today it was still there so I took some paper and sprayed some bleach cleaner on it. Sure enough, it was blood. Not one single employee has bothered to clean that bathroom toilet in 3 weeks! That's disgusting and it's enough to make me go somewhere else. I'm not giving my business to a place like this that clearly doesn't give a shit about their customers.

I've never been in a laundromat before, but this place seemed to be happenin'. Lots of people and…read morelots of noise. They have 40 washers priced at $1.50 per load, and 25 dryers priced at $0.50 per 15 minutes. The washers are pretty standard and finish up in about 30 minutes. The dryers are huge, and big enough for 2 loads or more. It gets your clothes semi dry after 15 minutes. They have plenty of benches, tables, and chairs for people to wait comfortably. They have snacks, free wi-fi, and television for people who are bored waiting. This was my first time at a laundromat, and if I need to, I definitely wouldn't mind coming back.

I can't speak to all the services they offer but their customer service is poor (the employees are…read morealways irritated to be bothered) and the machines are mostly broken. There is still an entire row of single load washers that are all marked "out of order" (this place only has 2 rows of washers) so you're forced to use the more expensive machines. Because of Covid, most of the customers wait in their car for their laundry to be done, but if the employees want to use the washer (because there are only a few not marked "out of order") or dryer, they WILL move your clothes while you're in your car. This place is like doing laundry at a grouchy neighbors house. It's visibly not meant for you to use, and you'll get attitude if you ask for help. If they want to be a dry cleaners they should just be a dry cleaners.

All new building, washers, dryers for self service plus laundry service and delivery. Super clean…read more Large and small washers

Came in early to wash clothes, in and out within 30 min for just wash. Didn't need to dry. $1.50…read morefor dryer, big load you'll need 2 dryers so $3 (split big load into 2 dryers) The gentleman that was working the front was awesome at 8am. Knowledge me on the washer and saves me money by combining my clothes cause I didn't know how much I could fit into a washer. Thank you for that all and all great experience I'll be back if needed.

Very clean establishment, well-maintained, stocked with appropriate laundry needs with a variety of…read moreitems, as well as refreshments. The machinery appears to be new and I absolutely loved being able to use the 60 lbs washing machines! Very courteous and helpful staff. Prices are reasonable for the use.